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Silverwater Resort

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Silverwater Resort

Front of property – evening/night
Front of property – evening/night
Indoor pool, outdoor pool
Spa
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Pool
    Pool

Explore the area

Map
17 Potters Hill Road, San Remo, VIC, 3925
  • San Remo Coastal Reserve
    6 min walk
  • Phillip Island Nature Park
    4 min drive
  • Phillip Island Chocolate Factory
    5 min drive

Room options

View all photos for Resort Room

Resort Room | View from room

Resort Room

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Balcony

Three Bedroom Apartment

  • 100 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for Two Bedroom Apartment

39-inch flat-screen TV with digital channels, TV, DVD player

Two Bedroom Apartment

  • 66 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Private kitchen | Coffee/tea maker

One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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Room
Ramada Resort by Wyndham Phillip Island
Pool
Hot tub
Kids pool
Parking included
4.0 out of 5, Very good, (1000)
The price is CHF 161
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Ramada Resort by Wyndham Phillip Island

About this property

Silverwater Resort

Luxury aparthotel with fitness centre and outdoor tennis courts
Along with an indoor pool, this aparthotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and outdoor tennis courts are on-site. Each apartment provides a dryer and a coffee/tea maker, plus free WiFi and a flat-screen TV with digital channels. Added amenities include a balcony, a DVD player and room service.
Silverwater Resort offers 170 air-conditioned accommodations with DVD players and a safe. Rooms open to balconies. 39-inch flat-screen televisions come with premium digital channels. Bathrooms include baths or showers and hairdryers.

This San Remo aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts, a steam room and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Silverwater Resort. During your stay, you're just a quick walk from San Remo Coastal Reserve. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. Built in 2007, this luxury aparthotel has 170 apartments over 3 floors. Free WiFi and a balcony are available in each apartment.
  • Each apartment offers a dryer, a balcony and a flat-screen TV
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine and ocean views while dining at Watermark Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • 6 minutes on foot from San Remo Coastal Reserve and a 4-minute drive from Phillip Island Nature Park
Silverwater Resort offers its guests an indoor pool, an outdoor pool, outdoor tennis courts, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this aparthotel measures 3228 square feet (300 square metres) and includes a conference centre. A fitness centre, a steam room, and a terrace are also featured at the luxury Silverwater Resort. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star San Remo aparthotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Watermark Restaurant – Overlooking the ocean, this restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Family friendly

  • Playground

Restaurants on site

  • Watermark Restaurant

Food and drink

  • Coffee/tea maker

Dining

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: AUD 33 for adults and AUD 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium digital channels
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dryer
  • Laundry facilities

Work spaces

  • Conference centre (3,228 square foot of space)
  • Desk
  • Desk chair
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a rural location
  • On the bay

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Gym
  • Theme park nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 170 units
  • 23 buildings
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Electric car charging station
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for AUD 50 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 33 for adults and from AUD 17 for children
  • Crib (infant bed) fee: AUD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 7 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed AUD 999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Silverwater Resort
Silverwater Resort San Remo
Silverwater San Remo
Silverwater Hotel Phillip Island
Silverwater Hotel San Remo
Silverwater Resort Phillip Island
Silverwater Resort San Remo
Silverwater Resort Aparthotel
Silverwater Resort Aparthotel San Remo

Silverwater Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 608 out of 1195 reviews" "
Rating 8 - Good. 419 out of 1195 reviews" "
Rating 6 - Okay. 107 out of 1195 reviews" "
Rating 4 - Poor. 38 out of 1195 reviews" "
Rating 2 - Terrible. 23 out of 1195 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful ocean view from our balcony and the staff were amazing and friendly. The food was delicious
Stayed 2 nights in Jul 2024

8/10 Good

Kerem

Stayed 1 night in Jul 2024

8/10 Good

JAMES, THOMASTOWN

Travelled with family
Liked: Cleanliness
Nice place to stay, pool is great
Stayed 3 nights in Jul 2024

8/10 Good

Rudy

Travelled with family
Liked: Cleanliness, room comfort
Comfortable stay marred by poor custome service
Stay was comfortable and the amenities were good. Kids enjoyed the indoor pool. The apartments are comfortable and spacious, although the bad carpet smell (my daughter describes this as “wet cat”) in the hallway and the general age/condition of the furniture let things down a bit. The gym was also inaccessible because the door lock mechanism was malfunctioning, which was a shame because we were only staying one night and wanted to exercise on a rainy day. We didn’t interact with the staff much during the stay but our experience was let down at the end. I thought I had left my wallet in the room and asked someone to check for me but the reception desk kept referring me to housekeeping, then saying that it would take a day for someone to check. I never received a call back even after following up and could not understand why it was not possible for someone at reception to go themselves to check the room for something so important. Better communication and some show of care could have turned this poor experience into a very positive one - a missed opportunity by the staff at Silverwater in my opinion. Overall, if you don’t do anything silly like leave valuables behind or need customer service, you will be fine.
Stayed 1 night in Jul 2024

8/10 Good

Margery

Stayed 1 night in Jul 2024

6/10 Okay

ANSHUL

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Staff did not check the pre booking requests .. Also, Not enough bathroom supplies for a family if they are coming to stay for 2-3 nights
Stayed 2 nights in Jul 2024

8/10 Good

Derrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The unit was well presented and excellent parking. We were hoping for a bit of a view of the water rather than the kids play area. Would be a good location for a family stay but not quite as pleasant for couples.
Stayed 1 night in Apr 2024

8/10 Good

Shehana

Liked: Cleanliness, property conditions & facilities
Great spaces for children to play. Will be back again .
Stayed 2 nights in Jul 2024

6/10 Okay

Rami

Travelled with family
Disliked: Property conditions & facilities
The beds were very bad, we had to ask multiple times for late check out. Both wife and I now sore from how bad the bedding was. Very stiffy rooms and didn’t feel clean
Stayed 3 nights in Apr 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lots of things to do on the property
Stayed 1 night in Apr 2024

8/10 Good

Peter

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Didn't like the traffic, noise was constant. Didn't like the shower. Didn't like the invasion of ants. The facilities were great for children,pool, play area etc.
Stayed 6 nights in Mar 2024

8/10 Good

Bongjun

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great family spot! Indoor and outdoor pool were excellent, as well as the other onsite facilities. The walk into San Remo was too far for us with a pram (in very hot weather) which was a shame, but other than that everything was lovely. Also very decent price for buffet breakfast at the resort restaurant.

10/10 Excellent

Catherine

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good for families
Stayed 2 nights in Mar 2024

8/10 Good

Jeff, Upper Coomera

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
2flights of stairs was the only off putting feature of our stay
Stayed 1 night in Mar 2024

10/10 Excellent

Tania

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Doug

Travelled with partner
Room was very small.
Stayed 1 night in Mar 2024

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Apart from the stairs up to the apartment, everything else was terrific, clean, convenient parking, quiet at night, good pools and other activities on site, easy road access to Phillip Island and outside activities. Only customer in the restaurant on a public holiday night and got slugged with an additional public holiday fee in the bill, pretty petty and no warning!
Stayed 3 nights in Mar 2024

10/10 Excellent

Ildiko

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Superb facilities, manicured garden, EV Parking, great food in the restaurant….
Stayed 3 nights in Mar 2024

10/10 Excellent

Michleen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenient, nice place
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Really excellent family experience, nice bay view, staff helped with request of minimal stairs for room, enjoyed all facilities
Stayed 2 nights in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, room comfort
Satisfied but not impressed.
Nice apartment with good view. BIG complex. Media/tv/movies/wifi disappointed. Plenty of stairs if you don't like them.
Stayed 2 nights in Feb 2024

4/10 Poor

Ann

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The facilities are good in the resort but the resort needs to be upgraded and renovated. We stayed in a 3 bedroom apartment. The balcony was dirty with cobwebs all over. The doors and some furniture in the bedrooms were peeling off. Outdated resort and is not the luxury apartment as advertised. Not worth the price you pay for the stay.
Stayed 2 nights in Feb 2024

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The accomodation was spacious and clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Cherie

Liked: Cleanliness, room comfort
Staff were very friendly and helpful with all questions. I have stayed here a few times and will return again. Breakfast was absolutely amazing and sitting outside with the view of the water made it even better
Stayed 2 nights in Feb 2024