Hotel Restaurante Usategieta

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Restaurante Usategieta

Exterior
Property grounds
Breakfast, lunch, dinner served; Basque cuisine
Porch
Standard Double or Twin Room | Minibar, desk, free WiFi, bed sheets

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
Maldaburu Bidea, 15, Oiartzun, Gipuzkoa, 20180
  • Plaza Gipuzkoa
    12 min drive
  • Usategieta
    1 min walk
  • Lezo-Errenteria Station
    10 min drive
  • San Sebastian (EAS)
    9 min drive

Room options

Junior Studio Suite

  • 15 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 1 Queen Bed

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Standard Double or Twin Room

  • 15 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Restaurante Usategieta

Hotel with free parking, in the vicinity of Hendaye Beach
A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Hotel Restaurante Usategieta offers 12 air-conditioned accommodations with minibars and a hairdryer. 36-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Restaurante Usategieta, you'll be close to Hendaye Beach. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and wedding services
  • 8.5 mi (13.7 km) from Hendaye Beach and 8.8 mi (14.1 km) from Bay of Biscay
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at Hotel Restaurante Usategieta. Self parking is free.
For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
On-site venue – This restaurant specialises in Basque cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 12.10 for adults and EUR 12.10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.10 for adults and from EUR 12.10 for children
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Usategieta
Hotel Usategieta Oiartzun
Usategieta
Usategieta Hotel Restaurante Spain/Oiartzun
Hotel Restaurante Usategieta Oiartzun
Hotel Restaurante Usategieta
Restaurante Usategieta Oiartzun
Restaurante Usategieta
Restaurante Usategieta
Hotel Restaurante Usategieta Hotel
Hotel Restaurante Usategieta Oiartzun
Hotel Restaurante Usategieta Hotel Oiartzun

Hotel Restaurante Usategieta Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 105 reviews" "
Rating 8 - Good. 27 out of 105 reviews" "
Rating 6 - Okay. 1 out of 105 reviews" "
Rating 4 - Poor. 2 out of 105 reviews" "
Rating 2 - Terrible. 1 out of 105 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

matias

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has an excellent location, just 15 minutes from Hondarribia, surrounded by beautiful countryside. The breakfast was excellent, homemade with high-quality products and fresh fruits. The room was spacious, with a great shower and all the amenities you need to feel comfortable. The staff provided very good service, attentive and friendly. However, room 101 is quite noisy as it is close to the reception. Overall, the hotel is highly recommended.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and incredible staff
We had a great stay here. The staff, especially Itzal (hope i got that right) was incredibly friendly and helpful. Breakfast had many options, and we also enjoyed our dinner in the restaurant. The property is in a beautiful location with amazing views no matter where you look. It was 20 minutes into San Sebastien and under 10 to Oirtzun.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Friendly and welcoming. Rooms very well appointed and comfortable. Bathroom excellent. Delicious dinner with extensive wine list. We really enjoyed our visit. Thank you
Stayed 1 night in Nov 2023

10/10 Excellent

Maritza Perez

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the retreat location the staff the facilities and the food

10/10 Excellent

Willy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Beautiful place! Very friendly and professional staff. They couldn’t have made us feel any more comfortable. Despite being in the middle of a Pandemic, we felt safe and at ease. Rooms were very clean and spacious with beautiful views towards the Pyrenees. I highly recommend their menu.
Stayed 1 night in Dec 2020

10/10 Excellent

Sorin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
Stayed 2 nights in Oct 2020

2/10 Terrible

Ian

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Peaceful Boutique Hotel, sadly not true
The pictures look really good, only 12 rooms overlooking grass hills. However this is not a small hotel but an event venue / restaurant, which can offer it's guests extra benefits of accommodation. The hotel is very much secondary to the events / restaurant & seemed they cared very little about the hotel. Our room was above the “restaurant”, which had a very loud live singer running through a tired list of tracks finishing up on Friends theme tune & Oasis Wonderwall. This was until 12:30am in the morning!! I did speak to the front desk at 10:30pm, who told me it was going to stop at 11:30pm however did not. I saw who I thought was the owner or manager at 12:15am who told me it had stopped only for it to start up whilst I was standing next to him. His feedback was if you don't like live music after midnight, feel free to check out of the hotel, he simply did not care & pointed out to me the events / restaurant pays the bills not the hotel. Expedia even contacted him during the night, before I spoken to him but made no difference. Expedia gave me a full refund without question, as clearly this was not acceptable. They did speak the hotel on next day, however they refused to give Expedia their money back. As such is the worst hotel I have stayed in & I would not recommend it unless you are part of their event & don't want to drive home at 12:30am.
Stayed 1 night in Oct 2020

8/10 Good

Sorin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Sorin

Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The country setting of this hotel was beautiful - lots of lush green countryside. The breakfast choices were amazing. The restaurant serves excellent quality food. Because this is a small hotel, we received very good service and attention. The hotel is in a rural setting and, therefore, is extremely quite and peaceful, but a little out of the way.
Stayed 4 nights in Oct 2019

8/10 Good

Houston

Liked: Cleanliness, staff & service, property conditions & facilities
special treatment for the weary traveler
The service couldn’t have been any better, we were late for breakfast yet they waited for us so we would start the day appropriately. It would’ve been great if the A/C would’ve operated to counter the temperature that was prevalent at the time (the mid 20’s centigrade). Getting there was not the easiest, at the tail end of the trip we had to try several travel apps in order to find the one that would get us to our destination as Waze our preferred app was a bit confused. In summary if you need and want motherly care with a smile, Hotel Restaurante Usategietais the place to go to in San Sebastián.
Stayed 1 night in Oct 2019

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful hotel close to S Sebastian and France.
We spent two nights here as part of a driving tour of northern Spain. The hotel is in a beautiful and peaceful location some 20 mins from San Sebastian. Locating the hotel is not that straightforward and involves driving up a bumpy single-track concrete lane with few passing places. Signage could be improved. But once there we were greeted by a warm, smiling and extremely friendly receptionist. The hotel itself is very pleasant, well appointed and comfortable. The buffet breakfast was varied with freshly fried eggs anyway you like. An ideal place to stay away from the hubbub of the city.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Fantastic hotel in perfect surroundings. Great helpfull staff. Definately be back again
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is set in a beautiful country side outside of the city of San Sebastian.
Stayed 2 nights in Sep 2019

8/10 Good

Lesley, U.K.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait for our room as it was not ready for the check-in time that we were given. The lady at reception was very helpful, although a welcome drink would have been in order under the circumstances. The room was delightful with balcony and great views. The bathroom was a good size, although I think it is time for the shower cubicle to be replaced, no bathrobes were supplied and the lovely glass basin had a large crack in it. Breakfast was excellent with plenty of choice for everyone. We had a delicious evening meal that was only marred by the poor attitude of the older waitress. The rest of the staff were very helpful and pleasant. It is in a lovely peaceful setting yet within easy distance of San Sebastian. It would be helpful if at the turn off to the hotel there was a signpost as it looked like a track to nowhere. Would recommend and would love to return.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Tom, Vancouver Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pastoral and beautiful. Quiet. Surrounded by farms, on top of a hill. 10 minutes to Hondarribia (beautiful town) and 20 to San Sebastián. Restaurant and room service both first rate. People lovely and helpful and English no problem. We stayed 4 days.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem and a great base for the Basque Coast
Stayed here for 3 nights as a base to explore the Basque Coast and San Sebastian and I was not disappointed. Location wise, the hotel is about 20 mins from San Sebastian by car, and is off the main roads in a beautiful location overlooking the green rolling hills. Away from the hustle and bustle, but still close enough to not feel too rural. Plenty of parking on site. The hotel itself is fantastic - characterful with wooden and rustic interiors, great if you want a change from dull soulless big chain hotels. The rooms are spacious, with high ceilings and spotlessly clean. Bed and bathroom were great. Breakfast had a large variety of options, including fresh bread and pastries, great coffee and eggs made to order. The hotel restaurant is fantastic and great value. The food is typical Basque and the on the one night I ate here, the food was better than anywhere else I'd eaten on my week long trip in the region (and cheaper too!). The staff are extremely friendly and welcoming, always greeting with a chat and a smile. Thanks to the member of staff who gave my friend a birthday omelette at breakfast! (sorry I didn't get your name); it was a small gesture that made our day! Highly recommend a stay here and a visit to the restaurant, especially if you have a car and wish to explore the Costa Vasca. Would definitely stay again
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property with a astonishing green scenery and hills.
Stayed 1 night in May 2019

10/10 Excellent

W Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bacon & eggs
Arrived late but had a lovely welcome from the night receptionist. Beautiful room with a , lovely view over the gardens. Good choice at breakfast of cold buffet and hot food... bacon & eggs.
Stayed 1 night in Apr 2019

10/10 Excellent

Peter, Co Durham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting in hills. Need good sat nav to find it!Rooms large & comfortable. Staff excellent. Very good value set menu for dinner, excellent breakfast included.Good base for exploring Basque Country, or a welcome respite on the long drive south!
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Beautiful room, delicious breakfast, amazing staff
Stayed 3 nights in Sep 2018

8/10 Good

Lesly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded out-of-the way location in a beautiful setting. Excellent service with friendly staff who provided helpful information about the local area.
Stayed 2 nights in May 2018