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Hotel Zessa Orange County Airport, a DoubleTree by Hilton

4.0 star property

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Photo gallery for Hotel Zessa Orange County Airport, a DoubleTree by Hilton

Premium bedding, down duvets, in-room safe, desk
Outdoor pool, pool loungers
Exterior
Reception
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Free airport shuttle
  • Parking available

Explore the area

Map
201 E MacArthur Blvd, Santa Ana, CA, 92707
  • South Coast Plaza
    ‪3 min drive‬
  • Segerstrom Center for the Arts
    ‪4 min drive‬
  • University of California, Irvine
    ‪7 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

55-inch TV with cable channels, streaming services

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

55-inch TV with cable channels, streaming services

Room, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

55-inch TV with cable channels, streaming services

Room, 1 King Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

55-inch TV with cable channels, streaming services

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

55-inch TV with cable channels, streaming services

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Non-Smoking

55-inch TV with cable channels, streaming services

Suite, One King Bed, Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

55-inch TV with cable channels, streaming services

One King Bed, Non-Smoking, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queens Non Smoking

55-inch TV with cable channels, streaming services

2 Queens Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds, Non-Smoking

55-inch TV with cable channels, streaming services

Two Queen Beds, Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking

55-inch TV with cable channels, streaming services

One King Bed, Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, down duvets, in-room safe, desk

Two Queen Beds, Non-Smoking, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Zessa Orange County Airport, a DoubleTree by Hilton

Suburban hotel with free airport shuttle and fitness centre
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Hotel Zessa Orange County Airport, a DoubleTree by Hilton offers 253 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Zessa Orange County Airport, a DoubleTree by Hilton. During your stay, you'll be within walking distance of South Coast Plaza. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from South Coast Plaza and 7 minutes from University of California, Irvine
  • Free airport shuttle service
  • Dogs welcome for a fee
Hotel Zessa Orange County Airport, a DoubleTree by Hilton offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hotel Zessa Orange County Airport, a DoubleTree by Hilton. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This 4-star Santa Ana hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Citra Bar & Kitchen – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 5:30 AM to 10:30 PM on request
  • Limo/town car service
  • Secured, covered parking on site (USD 34 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Citra Bar & Kitchen

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.00 to 25.00 for adults and USD 12.00 to 25.00 for children
  • Covered self-parking fee: USD 34.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Santa Ana Orange County Airport Hotel
DoubleTree Hilton Orange County Airport Hotel
DoubleTree Hilton Santa Ana Orange County Airport
DoubleTree Hilton Orange County Airport
Hotel Zessa Santa Ana – a DoubleTree by Hilton
DoubleTree by Hilton Santa Ana Orange County Airport
Hotel Zessa Orange County Airport, a DoubleTree by Hilton Hotel

Hotel Zessa Orange County Airport, a DoubleTree by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 208 out of 319 reviews
Rating 8 - Good. 63 out of 319 reviews
Rating 6 - Okay. 29 out of 319 reviews
Rating 4 - Poor. 13 out of 319 reviews
Rating 2 - Terrible. 6 out of 319 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eswaraprasad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff and service team. Restaurant downstairs had good food.

10/10 Excellent

KIT

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, open and nice. Parking charge was a little high especially for the neighborhood. Otherwise it was perfect.
Stayed 1 night in Jan 2025

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Can

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have positive at this facility, we return no next trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Lesly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was out of service but other than that it was clean, nice, and really nice parking
Stayed 4 nights in Dec 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy
Stayed 1 night in Dec 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Housekeeping needs better communication.
We stayed in room 647. The air conditioning was terribly inconsistent in order to close the blinds drapes it had to slide over the air conditioning intake which would end up blocking airflow so we had to leave it pulled back about 6 in which ended up in the morning bringing in sunlight before we were ready to wake up. Housekeeping was tapping on the door very early in the morning when we had indicated that we were staying for 5 days. I told the front desk that we would like to have our house cleaning, new towels, sheets and coffee replace after 1:00 p.m. everyday. My wife and I get off at about 9:00 in the morning on vacation days and enjoy coffee and getting ready for the day. I told housekeeping three additional times that the room was ready for cleaning and no one ever did we come home to our room that had not been intended to at all. Had to call several times for towels and coffee. One time the coffee maker didn't even work. This was not a convenience for us at all after I make an effort regarding house cleaning.
Stayed 5 nights in Dec 2024

6/10 Okay

Lien

Disliked: Staff & service
Shampoo in the room was out. Staff were very helpful and courteous however, severely understaff. The registration desk staff was also in charge of the cafe while the phone was ringing on and on. Although, she did her best - it was simply impossible for her to be at 3 locations at the same time
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pricey Paid Parking makes this place unaffordable
The hotel was decent with no extra amenities like breakfast. The biggest downer for us was that you have to pay $30.00 for parking each night and there is absolutely no free parking around. That really adds up when you stay for multiple days and we could have stayed in a better hotel with free parking for that additional price if we had known that earlier.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hamidreza

Stayed 4 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel just customer service was a bit off
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

baldomero

Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen, Oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by this hotel. I have low expectations for chain hotels, but this property is well-maintained, very clean and the staff were friendly and professional. My only issue was that I had asked for my room to be cleaned during a 4-hour window between 11am and 3pm so I could return and get ready for a Christmas gathering. Front desk staff assured me it would be taken care of. When I returned to the hotel, the room was still uncleaned and the housekeeping staff had to skip my room because I was using it to get ready--the very problem I had initially anticipated. This was a slight inconvenience but also an unnecessary annoyance, and the hotel was not busy the weekend I was there. Otherwise, it was a pleasant stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Very professional staff. Great decor…
Stayed 1 night in Dec 2024

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated
Stayed 3 nights in Nov 2024

4/10 Poor

Nihari

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was good except the service. I booked the hotel for 2 days, and decided to stay only 1, first receptionist said they will give 50% refund and then decided not to give at all, which is not acceptable
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Stayed 2 nights in Nov 2024

4/10 Poor

Anterre, Gilbert

Business traveller
Disliked: Cleanliness, staff & service, amenities
The good: ample self-parking in the garage; a nicely decorated lobby; comfortable bed. The bad: everything else. Seriously though, the check-in process was horrible**, the onsite restaurant was constantly slammed by what I can only presume were attendees of whatever meetings/conferences were being held there, and the bathroom in my room was super gross. Hair on the floor, hair on the towels, dust/grime/hair accumulated around the base of the toilet, a missing body wash dispenser in the shower, soap scum (like chunks of soap from the hotel bar soap) caked on the shower toiletry holder, and green discoloration on the shower head. It was definitely disappointing. **Worst check-in ever. Literally. From the rudest reception desk person who didn’t communicate anything about the hotel features (like the parking garage and hotel elevators are separate and located nowhere near each other) to telling me I had to (drag my luggage back out to car and) self-park before I could drop my bags in my room bc there isn’t enough guest check-in parking to the overflowing lobby with meeting/conference guests, it was such an unpleasant experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Travelled with family
Liked: Property conditions & facilities
Super helpful kind staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean rooms!
Stayed 1 night in Oct 2024

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable
Stayed 1 night in Nov 2024

6/10 Okay

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel was nice, the cafe was great. However I was satisfied with the linens for the bedding,( a sheet, uncovered duvet, and another sheet) the pillows were feathered and flat. Also the air conditioning did not work. We had a two day stay and every time we walked into the room it was hotter than the hallways despite having the temp set to 65•. I am 8 months pregnant and could not sleep due to those two issues.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024