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Best Western University Inn Santa Clara

2.5 star property

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Photo gallery for Best Western University Inn Santa Clara

Outdoor pool, pool loungers
Room amenity
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free cots/infant beds, free WiFi
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
1655 El Camino Real, Santa Clara, CA, 95050
  • Winchester Mystery House
    ‪5 min drive‬
  • California's Great America
    ‪8 min drive‬
  • Levi's Stadium
    ‪8 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western University Inn Santa Clara

Hotel with free breakfast, in the vicinity of Winchester Mystery House
Along with an outdoor pool, this hotel has a fitness centre and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Best Western University Inn Santa Clara offers 70 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels.

This Santa Clara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Best Western University Inn Santa Clara gets good marks from our customers. During your stay, you're just a quick walk from Civic Center Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Winchester Mystery House and 8 minutes from SAP Center at San Jose
Best Western University Inn Santa Clara offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western University Inn Santa Clara. Free self parking is available.
Guests are served a free full breakfast daily from 6 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

Property is also known as

Ramada Limited Motel Santa Clara
Ramada Limited Santa Clara
Best Western University Inn Santa Clara
Best Western University Santa Clara
Best University Santa Clara
Best Western University Inn Santa Clara Hotel
Best Western University Inn Santa Clara Santa Clara
Best Western University Inn Santa Clara Hotel Santa Clara

Best Western University Inn Santa Clara Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 490 out of 1001 reviews
Rating 8 - Good. 352 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, delicious breakfast, clean and safe room. Quiet. 😃
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Juan

Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Dawn R

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The rooms are really rundown and the place is understaffed. There is no manager on duty and no one else available. The first room #4 I was the key pad on the door didn't work, after them giving me 3 different keys to try again, it only opened with the Master Key. The second room #5 they gave me the air conditioning stopped working in the middle of the night and there were no screens on the windows. It was hot, and loud and noisy without the air on. The next night I requested help with the air conditioning to see if they could show me how it works but they said they couldn't do anything about it because there was no one else but the front desk person. The night staff person was lovely but couldn't leave her post to help so she changed my room. I changed rooms ( which was a hassle) but the bathtub didn't drain. . The day staff person should not be in the hospitality business. She has an attitude and does not know how to effectively handle issues that arise. She was unkind and not helpful at all. I have asked for a refund.
Stayed 2 nights in Feb 2025

8/10 Good

Ted

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Zu Qiang

Stayed 1 night in Feb 2025

6/10 Okay

Alfredo

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

John

Disliked: Staff & service
the vibe was weird when I checked in
Stayed 4 nights in Jan 2025

8/10 Good

Daniel

Stayed 1 night in Feb 2025

2/10 Terrible

Yoisy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unacceptable Security & Poor Customer Service I had a terrible experience at this hotel. I checked in around 6 PM, and shortly after, my daughter and I went out for dinner. When we returned, I realized that the door to our room wasn’t locking properly, leaving our room completely accessible to anyone from the street. Concerned for our safety, I immediately informed the front desk. The response I got was that "someone would probably come to fix it," and I was told to wait inside the room. Feeling unsafe, I had to call a friend to stay with us while we waited. It took five hours—until 11 PM—for someone to finally arrive and attempt to fix the lock. At that point, I was completely exhausted, so I was relieved when it seemed like the issue was resolved. However, at 5 AM, when my friend left, I realized that the door lock was once again not working. I was supposed to check out at 11 AM, but due to the security risk and my tight schedule, I had no choice but to pack up all my belongings, load them into my car, and check out at 7 AM. I informed the front desk again, but at that point, my frustration had already peaked. This experience was completely unacceptable. A properly functioning door lock is a basic expectation at any hotel. The lack of urgency in addressing such a serious security concern left me feeling unsafe the entire night. I will not be returning to this hotel, and I would strongly advise others to think twice before staying here.
Stayed 1 night in Jan 2025

8/10 Good

Nafees

Liked: Cleanliness, staff & service, property conditions & facilities
No variety of breakfast
Stayed 3 nights in Jan 2025

8/10 Good

Sheldon

Business traveller
Liked: Cleanliness, staff & service, amenities
Good value for the money. Plumping in the shower was suspect.
Stayed 3 nights in Jan 2025

8/10 Good

Dae, San Jose

Stayed 1 night in Jan 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is so close to the San Jise Airport and convenient to anywhere you're traveling in the Silicone Valley
Stayed 5 nights in Jan 2025

10/10 Excellent

RAMON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant place

The TV did not work and after the front desk clerk tried to fix it, we were moved to another room. This was a slight inconvenience as we'd already unpacked. Coil boxspring was odd and a little noisy but we must have gotten used to it. The mattress was comfortable. The washclothes looked worn, these should all be replaced. Breakfast was ok. Given all of this, i would stay here again as it was a quiet place to rest.
Stayed 1 night in Jan 2025

10/10 Excellent

Hyunglim

Stayed 4 nights in Jan 2025

10/10 Excellent

Hyunglim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 11 nights in Jan 2025

10/10 Excellent

Hyunglim

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staffs and good services with good environment.
Stayed 11 nights in Jan 2025

10/10 Excellent

Reza

Stayed 3 nights in Jan 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
The clean nest
Stayed 1 night in Jan 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for three nights and everything was clean and quiet! The staff was friendly as well! Thank you…
Stayed 3 nights in Jan 2025