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Hilton Garden Inn Santa Marta

3.5 star property

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Photo gallery for Hilton Garden Inn Santa Marta

Terrace/patio
Room, 2 Double Beds, Ocean View | In-room safe, blackout curtains, soundproofing, free cots/infant beds
Outdoor pool, open 10:00 AM to 7:00 PM, pool loungers
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Room service

Explore the area

Map
Carrera 1C No. 24-04, Santa Marta
  • Bahia de Santa Marta
    ‪4 min walk‬
  • Santa Marta Beach
    ‪5 min walk‬
  • Parque de los Novios
    ‪6 min walk‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 2 Double Beds, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 1 King Bed, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Santa Marta

Hotel in Santa Marta with free valet parking and bars/lounges
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site.
Hilton Garden Inn Santa Marta offers 132 air-conditioned accommodations with laptop-compatible safes and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This Santa Marta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Santa Marta. During your stay, you're just a quick walk from Marina Santa Marta. You'll find features such as free WiFi in public areas and free valet parking, plus 2 bars.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 3-minute walk from Marina Santa Marta and 4 minutes on foot from Bahia de Santa Marta
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Santa Marta offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 3 meeting rooms. A terrace, multilingual staff, and a garden are also featured at Hilton Garden Inn Santa Marta. Self parking and valet parking are free.

This 3.5-star Santa Marta hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Garden Grille & Bar – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; COP 44,000 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: COP 71400 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately COP 44000 per person
  • Pet fee: COP 71400 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 7:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Santa Marta Hotel
Hilton Garn Inn ta ta Hotel
Hilton Santa Marta Santa Marta
Hilton Garden Inn Santa Marta Hotel
Hilton Garden Inn Santa Marta Santa Marta
Hilton Garden Inn Santa Marta Hotel Santa Marta

Hilton Garden Inn Santa Marta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 436 out of 729 reviews
Rating 8 - Good. 177 out of 729 reviews
Rating 6 - Okay. 56 out of 729 reviews
Rating 4 - Poor. 32 out of 729 reviews
Rating 2 - Terrible. 28 out of 729 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Hotel was clean , rooms were clean
Stayed 7 nights in Dec 2024

10/10 Excellent

Joseph, Orlando

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service !
Stayed 7 nights in Dec 2024

6/10 Okay

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is fine but it’s a bit difficult to find parking and also the entrance of the property is most of the times blocked with cars. I was told also by the locals that is not a good area to walk around because it’s a bit unsafe.
Stayed 5 nights in Dec 2024

10/10 Excellent

Marielena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a good experience at this hotel in Santa Marta. The staff was friendly and attentive, and the rooms were clean and comfortable. The location was perfect, with beautiful views. The pool and restaurant were also highlights. I highly recommend this hotel to anyone visiting Santa Marta!
Stayed 1 night in Dec 2024

10/10 Excellent

Ismail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 1 night in Sep 2024

10/10 Excellent

Julian

Stayed 2 nights in Nov 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent! The exercise room is very basic and on the top floor… the AC cannot keep the room cool. Pool is small on the top floor but the ocean is just a 5 min walk. Room was excellent with beautiful ocean view.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

massimo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

JOSEPH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent and the staff was brillant ,from reception staff to restaurant staff,the cleanliness of the room was excellent 100 percent Also the swimming pool staff very nice specially a gentleman called Edwin the swimming pool attendant .
Stayed 7 nights in Oct 2024

10/10 Excellent

Hernan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Podrían ser mucho más amables
Stayed 4 nights in Oct 2024

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
A very good hotel , accessible to everything
Stayed 7 nights in Oct 2024

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Edwin

Liked: Cleanliness
good
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities & great staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near from the center and from the seafront The stay was very pleasant
Stayed 5 nights in Sep 2024

8/10 Good

Nibal

Stayed 1 night in Jul 2024

8/10 Good

Jairo, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel and room
Stayed 7 nights in Aug 2024

10/10 Excellent

Jesit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience hotel in the center of everything. Nice facility , new building, comfy rooms and bed, great breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Johny

Liked: Cleanliness, amenities
Service
Stayed 1 night in Aug 2024

10/10 Excellent

Josette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ana, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Super kind staff and good restaurant
Stayed 4 nights in Jul 2024