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Hotel Puerto Pelicano

3.0 star property

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Photo gallery for Hotel Puerto Pelicano

Outdoor pool
In-room safe, individually decorated, desk, laptop workspace
Point of interest
Terrace/patio
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping

Explore the area

Map
Cl. 16 #2 - 39, Centro, Santa Marta, Santa Marta, Magdalena, 470004
  • Parque de los Novios
    ‪3 min walk‬
  • Santa Marta Cathedral
    ‪3 min walk‬
  • Bahia de Santa Marta
    ‪5 min walk‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪19 min drive‬

Room options

View all photos for Superior Double Room, Balcony

In-room safe, individually decorated, desk, laptop workspace

Superior Double Room, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | In-room safe, individually decorated, desk, laptop workspace

Junior Suite, Balcony

  • 98 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, individually decorated, desk, laptop workspace

Standard Quadruple Room

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Standard Double or Twin Room

In-room safe, individually decorated, desk, laptop workspace

Standard Double or Twin Room

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel Puerto Pelicano

Adults-only hotel with free breakfast and coffee shop/cafe
Along with an outdoor pool, this hotel has a bar/lounge and a poolside bar. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, Access to hot tub and coffee/tea in a common area. Change of towels is available on request
Hotel Puerto Pelicano offers 12 accommodations, which are accessible via exterior corridors and feature a safe and a ceiling fan. Rooms open to balconies. This individually decorated accommodation includes desks. 50-inch Smart televisions come with premium digital channels.

Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead. This Santa Marta hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Puerto Pelicano. During your stay, you're just a quick walk from Simón Bolivar Park. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • The coffee shop/cafe, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Santa Marta Cathedral and 3 minutes on foot from Parque de los Novios
  • Cats and dogs welcome for a fee
Hotel Puerto Pelicano offers its guests an outdoor pool and Access to hot tub. There's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Puerto Pelicano.

Smoking is allowed in designated areas at this 3-star Santa Marta hotel.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Terrace

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: COP 50000 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 50000 per accommodation (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 178848

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:00 AM to 9:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Cl. 16 2 39
The Orange House
Hotel Puerto Pelicano Hotel
Hotel Puerto Pelicano Santa Marta
Hotel Puerto Pelicano Hotel Santa Marta

Hotel Puerto Pelicano Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 21 out of 26 reviews
Rating 8 - Good. 2 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 2 nights in Jan 2025

10/10 Excellent

Katarzyna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención por parte del personal es excelente, son super amables, el hotel es súper limpio, muy central
Stayed 2 nights in Aug 2024

2/10 Terrible

Marco, Racine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

It's ok

Bed was a good size for double, one hard pillow and one very soft pillow could do with review. Aircon cold, next to no hot water. Bathroom had mould in shower. I recommend a chair and bin be input into the large room (plenty of space for bags) outside of the bin in the bathroom. Door lock was push button lock. We were on the ground floor and had little protection from noise and light via the one window. Ok for price but should be a wee bit cheaper in my opinion. Breakfast was ok, rooftop hammocks were nice.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

I would go back

The staff was very helpful and the location convenient. There was loud music from a club nearby one night, but they ended at midnight.
Stayed 2 nights in Mar 2024

6/10 Okay

Karl Edward

Travelled with partner
Liked: Cleanliness, staff & service
This is a three star hotel, not four and a half! It’s a quaint boutique hotel with small rooms and not luxurious in the least. The staff is fantastic, the pool is nice and the breakfast and coffee were good. The water temperature in the shower is lukewarm, definitely not hot. We had two maintenance issues with clogged drains in the shower and bathroom sink and they were fixed promptly. Make sure you bring your own shampoo, etc because none is provided. The location of the hotel is excellent and it’s an interesting old building.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ydania

Liked: Staff & service, property conditions & facilities
Great place loved the ambiance and the location was perfect
Stayed 1 night in Feb 2024

8/10 Good

Josephine

Stayed 10 nights in Feb 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place, Great Staff, Great Location!

Great place with very friendly, professional, and attentive staff. Felt comfortable before I even walked in the door as the lobby view from the street is pleasant and open. Breakfast and coffee were delicious and made to order. Has a bit of the social feel of a hostel while retaining the service, privacy, and convenience of a hotel. It was also right next to the best restaurants in the city and the beach. Would definitely stay again.
Stayed 3 nights in Feb 2024

10/10 Excellent

pedro

Stayed 1 night in Feb 2024

10/10 Excellent

Chelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating, would definitely return for another stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ken

Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a great stay look no further then the Orange House Hotel. Mario and Jefferson are usually the guys that welcome you and these guys optimize what customer service is all about. These guys and all the staff go out of the way and make it a mission to make sure you have a great stay. The Orange House is centrally located and the premises are beautiful. Again, a big thank you to Mario and Jefferson for such a great stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and perfect location for restaurants, beach, boardwalk, and marina. Friendly staff that were helpful in every way. Thank you!!!
Stayed 8 nights in Dec 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable quiet with friendly helpful staff and a great central location
Stayed 9 nights in Nov 2023

10/10 Excellent

Jairo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvería sin problema

El centro de Santa Marta está muy bonito y este hotel esta ubicado muy bien. Se puede caminar por los alrededores sin problema. Las personas del hotel son muy amables. Esto enamora al huésped. El desayuno está bien. Ofrecen agua y café 24 horas al día. Excelente detalle. No me gustó la piscina, ni el bar arriba, porque fumaban mucho. Así sea al aire libre no debería permitirse fumar allí. Volvería sin problema a hospedarme allí. Se debe revisar la ducha del baño, porque se acumula agua y así mismo los oscurecedores de la habitación, porque están puestos al revés. No tiene ascensor, así que si tienen equipaje voluminoso deben subir dos o tres pisos por la escaleras, eso no está tan bien. Si no desean subir escaleras, deben pedir que su habitación sea en el primer piso.
Stayed 1 night in May 2024

10/10 Excellent

JORGE ANTONIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que esta cerca de todo, muy limpio,
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité/prix

Une nuit avant de faire le trek de la cité perdue et j’ai adoré! J’ai tellement adoré que j’ai repris une nuit pour mon retour du trek et j’ai même pu laisser des affaires. Personnel très sympathique, petit dej au top, rooftop reposant et une localisation parfaite qui nous donne un accès rapide à de très bons restaurants. Je ne peux que recommander.
Stayed 1 night in Mar 2024

10/10 Excellent

Hans Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024