Our family has been to Watercolor several times, and we keep returning because we love the area. Our first time with iTrip. Again, LOVE Watercolor and the beaches along 30A, but our trip was riddled with hiccups that really took away from our experience. The welcoming email goes to great lengths to make sure you don’t arrive prior to 4PM. We took that seriously and planned our 12 hour drive accordingly. Upon arrival, our rental had not been cleaned yet. Needless to say, our crew of 8 was tired, hot and very disappointed to have to sit out in the van and wait. The staff was very apologetic, which we expected, but when you hammer the point home about arriving after 4 PM and we do, our place should be ready. Anyone who has been to this area knows that the grocery stores are packed and run out of items, but you can’t go shop for food until you’ve unloaded your luggage. Not the best way to start things off. The place was advertised as a super host rental, but I think some things really need fixing/replacing/updating to fit that description. The icemaker in the freezer did not work ( freezer was cold just broken icemaker). This has happened to us in the past, yet the rental agency made sure tomprovide us with ice everyday if we needed it, so as not to inconvenience us on our vacation. Those little things make a difference. Also, we had no internet service upon arrival. This was dealt with the next day. Two days in the power went out for most of the day (really worried our food would spoil). Odd thing is, other homes next to us still had power. After that, the internet did not work again and was 36 hours before that was fixed. The staff was responsive to these mishaps, but to be very honest, when you spend this kind of money, you expect your amenities and services should be in better condition. Sad to say, I would not return to this rental, though we will certainly return to Watercolor in the future.