6/10 Okay
Erica
21 Dec 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
A little generosity goes a long way
Usually the customer service is great and there's not much to complain about. And everything is straight f forward. I stay and leave. But this time it w wasn't so much like this. Soon as I got into my room I noticed a dog next door who was either missing their owner or had anxiety because after an hour of continuous barking, it's gotta make u think what's going on over there? I'm usually pretty patient with animals too and noise don't bother me but something was wrong so I didn't went to office to ask if ma rsnroom change wa possibe, but there wasn't. I also paid for a room with micro/fridge , didn't happen either:( so eventually after office tried to put a stop to the dog barking and were not successful, the police show up ok great. So u got popo banging next door asking me question s as if I knew who the ppl were , which I did not? Weird. Then my last straw was in the morn. I'm a frequent visitor of this area /motel I'm not just some scumbag trying to find the next moving spot. So when I ask for a laste check out so I can have few extra minutes getting ready I expect to get that at least,? But they tell me no they stopped doing that and I stead gave my partner and I 5 minutes to get out? Which was fine by all means, I guess. I just felt weird rude vibes from the employees. When all I've done is be super respectful of them and any rooms I stay in
Erica
Stayed 1 night in Dec 2024