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ALEGRIA Florida Park

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ALEGRIA Florida Park

Exterior
Outdoor pool
Terrace/patio
Lobby sitting area
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • Room service
  • Parking available
  • Hot tub

Explore the area

Map
Avenida del Mar 17, Santa Susanna, 08398
  • Les Caletes Beach
    5 min walk
  • Restaurante Florida Park
    1 min walk
  • Santa Susanna Station
    10 min walk
  • Gerona (GRO-Costa Brava)
    36 min drive

Room options

Double Room Single Use

  • Sleeps 1
  • 1 Single Bed

Double Room (Sea/Pool View)

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Triple Room (3 + 0)

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

Triple Room (2 + 1, Sea/Pool View)

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

Triple Room (2 + 1)

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

Family Room (2 + 2)

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Family Room (3 + 1)

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Triple Room (3 + 0, Sea/Pool View)

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

Family Room (3 + 1, Sea/Pool View)

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Family Room (2 + 2, Sea/Pool View)

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Family Room (4 + 0, Sea/Pool View)

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Double Room Single Use (Sea/Pool View)

  • Sleeps 1
  • 1 Single Bed

Double Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Family Room (4 + 0)

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Similar properties

Front of property

Hotel Bernat II

Pool
Spa
Kids pool
Free WiFi
4.2 out of 5, Very good, (573)
The price is CHF 56
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hotel Bernat II

About this property

ALEGRIA Florida Park

Family-friendly hotel with full-service spa and fitness centre
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
ALEGRIA Florida Park offers 354 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and hairdryers.

This Santa Susanna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body scrubs. The spa is equipped with a hot tub and Turkish bath/hammam. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
During your stay at ALEGRIA Florida Park, you're just a quick walk from Les Caletes Beach. Enjoy features like a full-service spa, an outdoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages or body scrubs at the spa
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts, a gym and a sauna
  • Just a 5-minute walk from Les Caletes Beach and 7 minutes on foot from Platja Susana
Some rates at ALEGRIA Florida Park are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

ALEGRIA Florida Park offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A children's pool, a fitness centre, and a sauna are also featured at the family-friendly ALEGRIA Florida Park. Parking is available for a fee.

This 4-star Santa Susanna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
ALEGRIA Florida Park has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at ALEGRIA Florida Park are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (EUR 10 per night)

Parking and transport

  • Parking on site (EUR 10 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Massage
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 13 March and 21 March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
  • Fee for wireless Internet in public areas: EUR 10 per night (rates may vary)
  • Self-parking fee: EUR 10 per night
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Florida Park Hotel
Florida Park Santa Susanna
Hotel Florida Park
Hotel Florida Park Santa Susanna
Park Hotel Florida
Hotel Florida Park Santa Susanna
Florida Park Santa Susanna
Hotel Hotel Florida Park Santa Susanna
Santa Susanna Hotel Florida Park Hotel
Hotel Hotel Florida Park
Florida Park
Florida Park Santa Susanna
Hotel Florida Park
ALEGRIA Florida Park Hotel
ALEGRIA Florida Park Santa Susanna
ALEGRIA Florida Park Hotel Santa Susanna

ALEGRIA Florida Park Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 36 out of 96 reviews" "
Rating 8 - Good. 41 out of 96 reviews" "
Rating 6 - Okay. 12 out of 96 reviews" "
Rating 4 - Poor. 3 out of 96 reviews" "
Rating 2 - Terrible. 4 out of 96 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Ludmila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok, but not on the beach front and club type of place, lots of music and lots of alcohol around… not really family friendly… Food is ugly, but staff is nice…
Stayed 1 night in May 2022

4/10 Poor

Verified traveller

Stayed 7 nights in Jun 2019

2/10 Terrible

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible and Disappointing Experience
Our stay at this hotel was a disappointing one. This was mostly to do with a group of people who apparently book this hotel annually for their own use. This pretty much involves them taking over the entire hotel with their own requirements. We were not informed once about this and the implications it would have on our holiday. The noise from the group was constant which meant you couldn’t sleep at night, or sleep in late. The worst night was our last night when our airport transfer was due to pick us up at 03:30, we tried to have an early night but this group had their own private DJ set, plus fireworks, and a live band. When I asked the hotel reception what time it was due to finish I was told midnight - 03:00. Apparently there was nothing they could do about it. I have never been more exhausted from a holiday before and couldn’t wait to get home. If the hotel want to accommodate this type of group then they should close the hotel to other guests as this is extremely unfair to those looking for a relaxing break.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to Beach
A two day stay whilst we travelled this area. Receptionist was extremely helpful as we had left our passports in other hotel safe she contacted our Hotel where they in turn were able to provide our details. Very helpful. Hotel spacious & clean, breakfast ample, evening meal mainly Spanish but varied. Entertainment Flamenco dancing, etc. Only down side about hotel is the extra charges. Car parking: €10 per day. Fees for : fridge & safe may apply in certain rooms, check before.
Stayed 1 night in Oct 2018

6/10 Okay

daniel

Liked: Cleanliness, staff & service
Average hotel with friendly staff. Delicious food is hard to find in these resort towns.
Stayed 3 nights in Oct 2018

8/10 Good

tracey, colchester

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in a good location, great choice of food but unfortunately the food was not always hot
Stayed 6 nights in Sep 2018

10/10 Excellent

Mike, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The hotel was nice and clean. All staff at the hotel were very helpful. We had a great holiday and we will be coming back in future.
Stayed 4 nights in Aug 2018

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel with fab and friendly staff , was my partners birthday and came back to room with bottle of champagne waiting.
Stayed 7 nights in Jul 2018

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel very good . Rooms very small . Food very good . Lots of reserved areas for certain guests so that was a disappointment
Stayed 7 nights in Jul 2018

10/10 Excellent

erica, cambridge uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, by far the best around
Lovely hotel, close to beach, close to restaurants, close to train station and gorgeous pool area
Stayed 4 nights in Jun 2018

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel with beach in walking distance
It was a nice hotel but the choices of food during breakfast and dinner were not so great or what you expect from a hotel of this stature. Overall a pleasant stay as the beaches were nearby and had plenty of eatery options in neighborhood too,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
This hotel is one of the best hotels I have stayed in. Airy rooms, balcony and great housekeeping. Staff very professional and nothing was too much trouble. My wifi wasn't working and I took my tablet down to reception where it was very quickly reinstated by a staff member. Food was excellent with a very large choice for breakfast. Juice, cereal, pastries, yoghurts, fruit - fresh and dried. Grilled bacon, sausages, mushrooms, tomatoes, hash browns, eggs - boiled, scrambled, fried, omelette made to order....Dinner was the same with salads, fish, meats too numerous to name. An amazing range catering for all tastes. There is a spa and the swimming pool is pretty, I didn't use it so cant comment further. All in all, we had a lovely stay there and would certainly go back.
Stayed 1 night in Oct 2017

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
hotel very helpful when I could not use outside lifts to 5th floor. we were moved to nice room on 1st floor so we could walk up one flight of stairs

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good food, many add on charges
Room was clean and comfortable, nice view of pool, but rather noisy in evening as we face the entertainment area by the pool.We could watch the shows from our balcony. If you want a quiet room ask for rooms facing the car park or facing the back. Food was very good for an all inclusive hotel.However, I would not rate this as 4 star, as many things you expect to be included in a 4 star they charge you on top bit like a budget airline. E.g safe 3 EUR a day, gym 10 EUR a day, fridge 3 EUR a day, spa 10 EUR, wifi 3.5 EUR, etc.

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not on the beach but top service
I arrived late and was surprised that supper was only until 9.30pm. However the staff were fantastic and made sure I have everything I needed.

8/10 Good

Yem, England

Liked: Cleanliness, property conditions & facilities
Nice hotel, near to the beach and train station
Unfortunately when we arrived they did not have a record to show that I had paid when I booked on expedia. They therefore handed me an invoice and insisted that I pay. Fortunately, I was able to show them an email showing that I paid in FULL. Other than that I found the staff friendly. My room was overlooking the pool but just above the kitchen so I heard all the setting up of tables early in the morning. Nothing that earplugs didn't sort.

10/10 Excellent

Claude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très bien situé et très bien entretenu, Très propre personnel très sympathique .
Stayed 7 nights in Jul 2022

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022

8/10 Good

Abdelhak

Stayed 2 nights in May 2022

10/10 Excellent

Food Base

Stayed 5 nights in May 2022

2/10 Terrible

Javier

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
La peor experiencia de mi vida en un hotel
La peor experiencia que he tenido en un hotel. Al llegar hacemos check-in y nos dicen que tenemos que esperar un momento porque no encuentran nuestra reserva cosa que es mentira porque hablé por mail con la jefa de reservas y todo estaba ok y reservado, después de tenernos 3 horas esperando en la recepción del hotel con dos niños uno de ellos un bebé tengo que ir a decirles que me den la hoja de reclamaciones porque lo que nos están haciendo no es normal y ningún empleado me da la hoja así que siguen sin hacerme caso y tras tres horas y media de espera nos dan las habitaciones sin darnos explicación de porque nos han tenido tres horas y media esperando en la recepcion con niños y sin poder comer. Muy mala atención y peor organización. Para colmo dejan entrar a todos los extranjeros sin mascarilla en interiores y paseandose por todo el hotel sin decirles que aún es obligatorio llevarla en interiores en España y poniendo en riesgo a todos los que estamos en el hotel.
Stayed 2 nights in Apr 2022

2/10 Terrible

Angela

Travelled with group
Disliked: Staff & service
Francia en Catalunya
Un hotel dedicado a los FRANCESES solo los tratan bien a ellos Luego dicen que hagamos turismo local ,no ,todo enfocado a los Franceses ,nosotros para ellos no valenos
Stayed 2 nights in Oct 2021

10/10 Excellent

Bernard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable qui a dû être très classe et chic dans les années 90 ; il ne fait plus très actuel mais reste très sympa ; belle rénovation des chambres même si elles ne le sont pas totalement ; espaces extérieurs/piscine au top ! Tout comme la literie et le petit déjeuner ( repas non testés), bravo ! Juste : pour un 4 etoiles le fauteuil en plastique dans la chambre et le rideau dans la baignoire c’est juste pas possible !!!
Stayed 2 nights in Sep 2021

6/10 Okay

ARA

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2021