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Platino Hotel & Casino

3.0 star property

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Photo gallery for Platino Hotel & Casino

Front of property – evening/night
Casino
Junior Suite | Minibar, in-room safe, blackout curtains, iron/ironing board
Interior entrance
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Monument to the Heroes of the Restoration
    ‪19 min walk‬
  • Catedral de Santiago
    ‪5 min drive‬
  • Estadio Cibao
    ‪7 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪20 min drive‬

Room options

View all photos for Junior Suite Deluxe

Junior Suite Deluxe | Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite Deluxe

  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Deluxe Room

Executive Deluxe Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Executive Deluxe Room

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Superior Room

Executive Superior Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Executive Superior Room

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite

  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Centro Plaza Hodelpa

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1002)
The price is CHF 104
for 1 room
includes taxes & fees
17 May - 18 May
Centro Plaza Hodelpa

About this property

Platino Hotel & Casino

Colonial hotel with casino and free breakfast
This hotel features a casino, a restaurant and a nightclub. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free casino shuttle. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Platino Hotel & Casino. During your stay, you'll be within walking distance of Monument to the Heroes of the Restoration. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at BarRocko
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 4-minute drive from Monument to the Heroes of the Restoration and 5 minutes from Centro Leon
  • Free casino shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. A casino, a nightclub, and multilingual staff are also featured at Platino Hotel & Casino. An airport shuttle (available 24 hours), a theme park shuttle and a bus station shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Colonial Santiago de los Caballeros hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
BarRocko – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Platino Hotel & Casino offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property is also known as

Platino Hotel Casino Santiago
Hotel Platino Santiago
Platino Santiago
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Platino Casino
Platino Hotel Casino Santiago de los Caballeros
Platino Casino Santiago de los Caballeros
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Platino Hotel Casino
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Platino Hotel & Casino Hotel Santiago de los Caballeros

Platino Hotel & Casino Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francy

Liked: Cleanliness, staff & service, amenities
Nice little hotel to spend the night. Clean, the staff are nice and breakfast included
Stayed 2 nights in Jan 2025

8/10 Good

JUDE, Delray Beach

Liked: Cleanliness, staff & service, property conditions & facilities
I like the staff that serve in the restaurant, everyone was friendly and helpful, I really loved that about them. The thing that I didn't like, was the route to go to the restaurant, you have to walk from the second floorof the hotel, and go outside like going to the street, and get into the restaurant, the real inconvenience, was when it was raining. They provided umbrella, but I would rather for them to have an opening from the hotel to the restaurant or cover the qrea from down the stairs to the restaurant. I already commented that to one of the management staff. Who was very kind and understanding to listen to me.
Stayed 7 nights in Jan 2025

8/10 Good

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Una buena opcion para quedarse en Santiago a un costo razonable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose, old Orchard beach

Stayed 1 night in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean room. Nice staff and good breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Lottoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for providing me with such comfort. The staff was great. Breakfast was great! We visit again❤️
Stayed 4 nights in Jan 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff, Ramona is such a great lady, humble, friendly and cares a lot about your stay as well every else
Stayed 1 night in Jan 2025

10/10 Excellent

JOSE, Santo Domingo

Stayed 1 night in Jan 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Great job
Stayed 16 nights in Dec 2024

4/10 Poor

arismendy

Liked: Staff & service
Disliked: Cleanliness
La ducha estaba tapada ... el parkeo no esta muy ... la tv casi nada puedes ver tiene Netflix pero no funciona .. lo unico el servio de la persona k te recive eso esta bien
Stayed 6 nights in Jan 2025

10/10 Excellent

Eloisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Danfi

Stayed 2 nights in Dec 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Everybody was friendly and the staff spoke Spanish and English. It was clean and the food was really good!
Stayed 1 night in Jan 2025

10/10 Excellent

LUIS A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel service was good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great character!
Stayed 1 night in Oct 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

jamie

Stayed 1 night in Dec 2024

4/10 Poor

Danelia J

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
me gusta la amalidad de los trabajadores,pero las condiciones del hotel puede mejorar, Habia una persona mayor que no podia caminar y no le facilitaron una habitacion en el primer piso tenia que cojer escalera
Stayed 5 nights in Dec 2024

6/10 Okay

Gregory

Travelled with partner
Liked: Staff & service
Good place.
Stayed 1 night in Dec 2024

10/10 Excellent

VICTOR

Stayed 1 night in Dec 2024

10/10 Excellent

JACQUES

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher, O Fallon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was quick and expedient, the staff was fully prepared for our party of 6 and 3 rooms when we arrived. We have stayed here many times and will continue to stay whenever we visit Santiago.
Stayed 1 night in Dec 2024

2/10 Terrible

Juan

Stayed 1 night in Dec 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get away

It was a great weekend getaway delightful
Stayed 4 nights in Dec 2024