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DoubleTree by Hilton Hotel Santiago - Vitacura

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Santiago - Vitacura

Front of property
Room, 1 King Bed | In-room safe, soundproofing, iron/ironing board, free WiFi
Reception
Lobby sitting area
42-cm TV with cable channels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
Avenida Vitacura 2727, Las Condes, Santiago, 7550690
  • Costanera Center
    ‪3 min walk‬
  • Gran Torre Santiago
    ‪3 min walk‬
  • Parque Arauco Mall
    ‪3 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, soundproofing, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed

  • City view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | View from room

Room, 1 King Bed

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 2 Double Beds

  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

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About this property

DoubleTree by Hilton Hotel Santiago - Vitacura

Hotel with free parking, a short walk to Costanera Center
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
DoubleTree by Hilton Hotel Santiago - Vitacura offers 267 accommodations with laptop-compatible safes and a safe. Televisions come with cable channels.

Bathrooms include bathrobes and hairdryers. This Santiago hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Santiago - Vitacura. During your stay, you're just a quick walk from Costanera Center. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Quotidien Bistro, a bistro that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute walk from Costanera Center and a 5-minute drive from Parque Arauco Mall
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at DoubleTree by Hilton Hotel Santiago - Vitacura. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Santiago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11 AM.
Quotidien Bistro – This bistro specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered.
Cafeteria Between – This café specialises in international cuisine. Open selected days.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11 AM on weekends; CLP 20,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafeteria Between
  • Quotidien Bistro

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 42-cm TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CLP 75000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CLP 20000 per person
  • Airport shuttle fee: CLP 30000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CLP 30000 (one-way)
  • Late check-out fee: CLP 75000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
DoubleTree by Hilton Hotel Santiago - Vitacura offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Santiago Vitacura
Doubletree Hilton Vitacura
Doubletree Hilton Vitacura Hotel
Doubletree Hilton Vitacura Hotel Santiago
Doubletree Hilton Santiago Vitacura Hotel
DoubleTree Hilton Hotel Santiago Vitacura
DoubleTree Hilton Hotel Vitacura
Doubletree by Hilton Santiago Vitacura
DoubleTree by Hilton Hotel Santiago - Vitacura Hotel
DoubleTree by Hilton Hotel Santiago - Vitacura Santiago
DoubleTree by Hilton Hotel Santiago - Vitacura Hotel Santiago

DoubleTree by Hilton Hotel Santiago - Vitacura Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 742 out of 1001 reviews
Rating 8 - Good. 181 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia, Lakewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant the hotel offers breakfast was great!!! Eric and Estefania provided top notch service in the restaurant. Please let these 2 employees know they are doing a fantastic job and they deserve to be commended
Stayed 2 nights in Feb 2025

10/10 Excellent

Zi Kan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location , good breakfast, good service, cross road highest building with shopping mall with food court.
Stayed 1 night in Feb 2025

6/10 Okay

Navya

Liked: Cleanliness
Disliked: Property conditions & facilities
shower didn’t have hot water
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel

The hotel was in an excellent position, very close to the shopping mall with lots of restaurants close by. The bus stop for the hop on hop off bus was just 50 m away which was very convenient. The staff were very friendly and helpful. The room was spacious. The only drawbacks were not having a comfortable lounge for two people to sit on and the shower took a long time for the hot water to come through (and sometimes it didn’t come through). Would stay here again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Gabriel

Stayed 5 nights in Nov 2024

10/10 Excellent

Hao

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the best. Due to flight delayed in the last-minute we arrived at the hotel at 4:00 am early morning and the the staff were waiting for us and checked us in for only 5 minutes. Incredible. The hotel is located in extremely convenient place where you can walk or take public transit.
Stayed 6 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in the Heart of Costanera

We had a fantastic suite here that was comfortable and welcoming between trips out to explore the city. Sebastian at the reception desk was so welcoming and helpful throughout our stay. He is a credit to the brand. Breakfast was also outstanding. One of the better hotel breakfasts I’ve had in a long time.
Stayed 3 nights in Feb 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Damian

Liked: Amenities
Se
Stayed 2 nights in Jan 2025

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful and friendly. The area where the hotel is located is one of the best in Santiago. My only gripe is that there are no walkable breakfast options, thus you are stuck with the hotel breakfast, which is not a good value.
Stayed 3 nights in Jan 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Staff was very friendly and helpful!
Stayed 2 nights in Jan 2025

6/10 Okay

Younan

Travelled with group
Disliked: Staff & service, property conditions & facilities
Very nice location and wonderful restaurants. We did not have hot water in our room and it took the a few hours to switch our room. The staff were very unresponsive, no desire to solve the problem.
Stayed 2 nights in Jan 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness
Nice place to stay. Good restaurant.
Stayed 7 nights in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Only stayed for 1 night in transit. Location is excellent and feel safe walking on my own at night. Spacious room. Staff is very friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Very friendly and helpful staff. Very clean. Wonderful restaurant. Great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Verny

Stayed 1 night in Jan 2025

8/10 Good

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent safe location, great staff

We stayed 3 nights and really enjoyed the hotel. Good restaurant and lounge areas, walkable nearby restaurants and mall. Located well for proximity to airports and local attractions. Great staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Enio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, we spent New Year’s Eve there and enjoyed a party.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dale

All the staff from greeting, reception, restaurant and maid service made us feel welcome and provided excellent service. We ate in the restaurant most meals and had no complaints as meals were fresh and well prepared.
Stayed 3 nights in Jan 2025

10/10 Excellent

albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Barbara

The room was very comfortable and the food in restaurant excelent! I am only sorry our stay was so short!
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel restaurant served an excellent breakfast and dinner for a separate fee. Dinning options in the area are scarce but it's about 2 blocks walk to the costanera mall that has a wide range of restaurants and food court. The area is more for office space so there's few sightseeing for tourists. The room was very spacious but it could use more lightning especially in the closet. The subway station is 2 blocks away and the bus stop is at the front door of the hotel.
Stayed 3 nights in Dec 2024