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Hotel España

3.0 star property

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Photo gallery for Hotel España

Front of property
Minibar, in-room safe, individually decorated, individually furnished
Breakfast and lunch served
Reception
Combined shower/bathtub, hair dryer, towels, soap

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
C/ Morande 510 - 7500000, Santiago, Region Metropolitana, 8340296
  • Plaza de Armas
    ‪3 min walk‬
  • Santiago Town Square
    ‪4 min walk‬
  • Palacio de la Moneda
    ‪7 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel España

Historic hotel with 24-hour front desk and coffee shop/cafe
A restaurant, a coffee shop/cafe and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance.
Hotel España offers 60 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Hotel España. During your stay, you're just a quick walk from Plaza de Armas. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Plaza de Armas and 7 minutes on foot from Palacio de la Moneda
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the historic Hotel España.

This Colonial Santiago hotel is smoke free.

CARAMBA – This restaurant serves breakfast and lunch. Reservations are required.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CARAMBA

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • In a state park

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel España

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel España Santiago
España Santiago
Hotel España Hotel
Hotel España Santiago
Hotel España Hotel Santiago

Hotel España Reviews

Reviews

6.0
Rating 10 - Excellent. 14 out of 218 reviews
Rating 8 - Good. 62 out of 218 reviews
Rating 6 - Okay. 76 out of 218 reviews
Rating 4 - Poor. 37 out of 218 reviews
Rating 2 - Terrible. 29 out of 218 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water for 2 days when the temperature outside was freezing Extremely dusty hotel to a point where i am coughing badly.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
When I arrived, the hotel didn’t have the Hoteles.com information available, I had to email them the confirmation ticket from the app. The room that they give me had 4 single beds (instead of the single bed that I reserved). There was some mold on the walls of the room. It was big, though.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
OK OK OK !!!!!!!!!!!!!!!!!!!!!! It was what i expected! Perfect location! A little decrepit, but acceptable! I was not expecting a XXXXX hitel, so I am satisfied!!!
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Location is good.
The hotel staff was not that friendly and careful. They wouldn't provide any help or answer your questions and the access card to the room did not work and had to come down via stairs asking reactivating twice.
Stayed 3 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Tired
Sadly the hotel has seen better days. Dark, dusty and in need of a revamp
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Rex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

John, Maryland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go to this hotel
I had read mixed reviews about this place and thought that it would be on the shabby end of acceptable. We were shown a total of three separate rooms on the fourth floor and all of the them were absolutely unacceptable to stay in. They had open holes in the walls, mildew and mold on the ceilings and evidence of serious structural decay in the rooms. Several parts of the hotel were in darkness due to non-functioning lights. This place is not simply a little past its prime, it is an actively neglected property with substandard rooms. While the staff were helpful and respectful, we were so disappointed we left after one night. I am hopeful Travelocity can get us a refund, but frankly they should not partner with this property at all. This is not even worth it for the cheap price.

6/10 Okay

Dave, new york

Disliked: Property conditions & facilities, room comfort
Should have read the reviews
Ac didnt cool down room. Probably hotel has seen better days

6/10 Okay

Mark, Sunnyvale, CA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice central location
This hotel is two blocks from the Plaza de las Armas, which has both the cathedral and many radiating pedestrian streets filled with vendors and tourist oriented things. That's the good part. The hotel has seen better days. The towels were frayed and thin, the lighting pretty bad in the room, and since I got an interior room (windows onto a light well), no view at all, but definitely couldn't help but hear another couple going at it throughout the day (three times). There's no complimentary breakfast, and the adjoining cafe seemed like a ripoff.

4/10 Poor

Jorge

Disliked: Staff & service, property conditions & facilities, room comfort
Overpriced, definitely not 3 stars
Very dissapointed very expensive. Once had no hotwater. lift very old stops b/w floors and door opens in shaft. Very poorly maintained hotel. Never again!

8/10 Good

sps, Tustin

Liked: Cleanliness, staff & service
Hotel in city centre
It is an old hotel with antique lift.The rooms are good size ,generally clean with smells from bathroom which thankfully get cleaned by the windows which are large and in bedroom also.The furnishings are old but do the job.The breakfast is of usual style for this type of South American hotels.It has an excellent location downtown.

6/10 Okay

Barry, Portland, OR

Liked: Room comfort
Disliked: Property conditions & facilities
Time has taken a toll on the Hotel Espagna
The hotel is across the street from the former location of the Chilean Congress. After the 1973 coup, Congress was dissolved and has not yet returned from Valparaiso. The Espagna was clearly an elegant location more than 40 years ago, with fancy wall paper, velvet curtains, gold leaf paint and so one. The hotel is now quite run down with worn carpets, minimal wiring of new technologies and so on. Nonetheless, for the budget conscious traveler, the price is quite reasonable and the rooms comfortable and clean. A make-over would render this an ideal location in the Centro district, but time has taken its inevitable toll.

8/10 Good

Chun Ru

Liked: Cleanliness, staff & service, property conditions & facilities
good

2/10 Terrible

Nathalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jay, Durham, NC

Great Location
That's about what you pay for. Service is tolerable at best, the room is small but you get what you pay for. The staff doesn't speak much English and the breakfast is, atrocious and you need to pay extra for it.

10/10 Excellent

LARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jimmy, Toronto

Liked: Cleanliness, staff & service, room comfort
Good place for reasonable price
The hotel is simple but comfortable and clean. Stuff was very nice and friendly. I forgot the electrical adapter so they lend me one. The was no breakfast included. The room is noisy but this is because the hotel is located just 1 block from Plaza de Armas :) overall good stay and good location.

6/10 Okay

Randy, St Petersburg, FL

Liked: Staff & service
Disliked: Cleanliness
Great location, but needs work
Excellent heart-of-the-city location, 2 min. walk to Plaza de Armas. Easy access to public transport, shops, restaurants, everything downtown has to offer (which is a LOT). But . . . the lobby is OK, the staff was very nice indeed, but the room was, well, just this side of shabby. Holes in the sheets, tears in the towels, chips in the tub, mold on the ceilings and walls of the bathrooms, beat up baseboards, cabinets, etc. A good cosmetic makeover would make a world of difference. The breakfast was barely OK, but the server couldn't muster up a smile if he had to. I had very reasonable late checkout, and a very reasonable pre-arranged cab to the airport through the hotel. I would stay here again as the price was right but they need to invest in cleaning it up. "Faded Glory" would be a good descriptive phrase for this once, obviously 4 star hotel.

10/10 Excellent

Angie, Arkansas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Satisfactory
Front Desk employees were very helpful and professional. Rooms were clean and comfortable. Very central located, easy access to everywhere.

2/10 Terrible

Gordon, Scotland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, horrible place - don't do it to yourself!
I assumed the mix of good and bad reviews were the usual online moans. The bad reviews are true. while staff are pleasant the hotel is nothing like them. while I expected the shabby condition in hallways, etc for such a cheap room I was astounded by the fact the bed appeared not to have been cleaned recently, if ever. not just engrained stains but recent dirt too. there was no hot water. I left at the first opportunity I got and found a nicer hotel. Don't inflict this place on yourself.

2/10 Terrible

Carmen, Orlando

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Unconfortable, no maintenance, outdated.
I paid $68.00, which supposedly was at least 30% off. However, the hotel rate was $60.00. The room was extremely small. The breakfast was awful. Hotel needs a lot of maintenance.

6/10 Okay

bill, sydney

Disliked: Cleanliness, property conditions & facilities
old fashioned hotel
Hotel Espana is well positioned for central Santiago, it is very convenient. The hotel is old fashioned and tariffs reflect the appearance of rooms and facilities.

6/10 Okay

Verified traveller

Nice hotel near the center of the town.
Not bad for the price and location. Facility needs upgrade.

4/10 Poor

Monster, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice walking distance, but don't stay in the room.
The hotel is nicely located between a couple of different party areas that are easy to walk to. We went bar hopping often. It's also very conveniently located nearby Plaza de Armas. We thought that would make it a bit classier, but it turns out where there were many nights that we were kept awake by statesman and their considerably younger escorts. So much so that we noted it to the front desk. All for getting it on, but not when it sounds as though she has her foot caught in a bear trap and it happens over and over throughout the night for multiple nights. Very easy to hear your neighbors. No rooms really had views- the windows would all open up to other rooms, very odd. Rooms were small, but we were expecting that. Thought it would be much classier from the photos, but our room had a mismatched blue dolphin shower curtain. We spent very little time there. Can't complain too much because we paid $53 on Expedia, but I wouldn't recommend.