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Park Plaza Santiago

4.0 star property

Choose dates to view prices

Photo gallery for Park Plaza Santiago

Indoor pool
Point of interest
Lobby sitting area
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Gym
  • Parking included

Explore the area

Map
Av. Ricardo Lyon 207, Providencia, Santiago, Region Metropolitana, 7510190
  • Costanera Center
    ‪10 min walk‬
  • Gran Torre Santiago
    ‪13 min walk‬
  • San Cristobal Hill
    ‪12 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪26 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free cots/infant beds, rollaway beds

Standard Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | In-room safe, desk, free cots/infant beds, rollaway beds

Suite, 1 King Bed (Master)

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | In-room safe, desk, free cots/infant beds, rollaway beds

Club Suite, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Standard

In-room safe, desk, free cots/infant beds, rollaway beds

Twin Room Standard

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Master

In-room safe, desk, free cots/infant beds, rollaway beds

Suite Master

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Superior

In-room safe, desk, free cots/infant beds, rollaway beds

Double Room Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

In-room safe, desk, free cots/infant beds, rollaway beds

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Superior

In-room safe, desk, free cots/infant beds, rollaway beds

Single Room Superior

  • Sleeps 1
  • 1 Single Bed

View all photos for Suite Junior

In-room safe, desk, free cots/infant beds, rollaway beds

Suite Junior

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Standard

In-room safe, desk, free cots/infant beds, rollaway beds

Single Room Standard

  • Sleeps 1
  • 1 Single Bed

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About this property

Park Plaza Santiago

Hotel with free breakfast, steps from Vivo Panorámico
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and concierge services are on-site.
Park Plaza Santiago offers 104 accommodations with MP3 docking stations and a safe. Cable televisions are provided.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Park Plaza Santiago. During your stay, you're just a quick walk from Costanera Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Vivo Panorámico and 8 minutes on foot from Sculpture Park
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Park Plaza Santiago. Self parking is free.

This 4-star Santiago hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Park Lane – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free 24-hour offsite parking within 100 metres
  • Ski shuttle nearby
  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Park Lane

Things to do

  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • MP3 dock
  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 110 per pet, per stay, plus a deposit of USD 20 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20 per night
  • Pet fee: USD 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Santiago Park Plaza
Santiago Park Plaza
Hotel Park Plaza Santiago
Park Plaza Santiago Hotel
Park Plaza Santiago Hotel
Park Plaza Santiago Santiago
Park Plaza Santiago Hotel Santiago

Park Plaza Santiago Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 364 out of 879 reviews
Rating 8 - Good. 318 out of 879 reviews
Rating 6 - Okay. 121 out of 879 reviews
Rating 4 - Poor. 52 out of 879 reviews
Rating 2 - Terrible. 24 out of 879 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Eduardo

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Really old infrastructure
The room was outdated and poorly maintained. I stayed in a two-person room, but they provided only a tiny bar of soap. The bathroom fixtures were old and defective, and the furniture was also outdated and in poor condition. Towels were old the air sextractor was old and noisy.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Something was wrong with the toilet; it needed multiple attempts to flush. The restaurant once didn’t open on time for breakfast as scheduled, which caused inconvenience for several guests
Stayed 6 nights in Nov 2024

10/10 Excellent

Guillermo E

Stayed 1 night in Dec 2024

4/10 Poor

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
While the hotel is located in a great location, the housekeeping for the rooms was very poor with minimal cleaning done. As well, the overall conditions of the room was rundown, with the AC leaking into the carpet after a few hours and the smell of mold in the room. Service in the restaurant was lacking - disinterested staff and the buffet breakfast was often out of many dishes. All in all not worth the amount charged.
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good. Would definitely stay there again.
Stayed 6 nights in Nov 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Staff & service, amenities
I stood in this hotel, 4 nights. I went in the pool to take a swim, and then I couldn't get out because they didn't have a ladder. They had to stick a step ladder inside the pool so I could get out. The staff in the breakfast area are very rude. They don't say good morning, What's your room number without a smile?They don't even want to take care of you. When you ask them a question.. No one in this hotel seems to care.They lack a lot of customer service skills. They reduce the lobby area and put a lot of table so they could rent it out for events and it gets extremely loud.
Stayed 3 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the hotel, full of avenues with beautiful trees, hidden modern low rise condominiums and colonial houses, is charming…..Providencia
Stayed 1 night in Oct 2024

8/10 Good

James, Rhyl

Stayed 4 nights in Sep 2024

6/10 Okay

Lynda

Travelled with family, Travelled with partner
Breakfast services and offerings were good. Room decor shows much wear and needs updating; bathroom fixtures well worn and need replacing.
Stayed 2 nights in Oct 2024

6/10 Okay

Glauco

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Customer Services MUST be improved!
This is a good (but old!) hotel located in a good neighborhood. But the services are far from being good. I arrived at 2 am in the morning and did my check-in but when I got to the room, there are no towels! (OK, I called reception, and they brought towels to the room). Just one! I expect that they would add an new set of next day, but no. I had the same towels during all my stay. In my last night, I asked the reception to schedule a transport to the airport, since I had to leave at 3:40am, but I heard that they don´t to do this service. I would have to call it on my own. At the end, the front desk made a phone call to a company and pass me the phone to make the arrangement. I never heard about an hotel that can not make transfer arrangement to the airport!
Stayed 3 nights in Oct 2024

10/10 Excellent

Mushegh

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 7 nights in Sep 2024

8/10 Good

Dorcas

Liked: Cleanliness, staff & service, amenities
水果太少沒有甜點
Stayed 2 nights in Sep 2024

4/10 Poor

luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Sam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location. Lots of local shops and restaurants nearby and it felt safe. Metro is close by. The hotel does feel a little dated in the rooms but it has everything you need. The shower pressure was the best I've had in a long time ! The breakfast buffet was pretty good, especially the scrambled eggs.
Stayed 3 nights in Sep 2024

10/10 Excellent

maicon danilo scatula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe muito simpática, hospedagem boa, limpeza boa também e excelente localização.
Stayed 5 nights in Aug 2024

10/10 Excellent

Miriam, Sammamish

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was wonderful
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Travelled with partner
Liked: Cleanliness, staff & service
Very well located in a safe neighborhood, close to shopping centers, restaurants and the metro station. The hotel facilities are old, the internet service is poor and unreliable,
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Paulina, Washington

Liked: Cleanliness
Disliked: Staff & service
The check-in was an hour late, and the AC/Heater unit was broken in our room.
Stayed 1 night in Jul 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a great value and location, and it was convenient to restaurants, stores and metro station. They provide free of charge parking in an adjacent building about 5-minute walk from the hotel. We found the staff very friendly and kind. The breakfast had a very large selection, but it was repeated all days of our stay. Some people may get 'bored' with same selection every day.
Stayed 5 nights in Jun 2024

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

shahzado

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely bad and lie
Hotel charge 40$ extra to early check in . When email they never mentioned that extra . Food is bad Same food everyday , can’t take it to room , no coffee or water in room , shower tub is for baby’s . Old and worn out property
Stayed 3 nights in Jun 2024

6/10 Okay

Ximena

Stayed 6 nights in May 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of Santiago!
This was the return trip to this hotel, and staff delighted to see me as I also them! Was upgraded, and throughout the length of stay, treated with above expectation service, restaurant and lounge, also fantastic, not to forget a perfect location in the city Thank you everyone for the best experience with this hotel I will seek to return again
Stayed 2 nights in May 2024