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Radisson Hotel Santo Domingo

4.5 star property

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Photo gallery for Radisson Hotel Santo Domingo

Lounge
Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Lobby sitting area
Exterior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym
  • Laundry

Explore the area

Map
Presidente Gonzalez #10 Esq Tiradentes, Santo Domingo, Distrito Nacional, 10124
  • Agora Mall
    ‪3 min drive‬
  • Sambil Santo Domingo
    ‪4 min drive‬
  • Blue Mall
    ‪4 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Radisson Hotel Santo Domingo

Luxury hotel connected to a shopping centre in Santo Domingo with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Radisson Hotel Santo Domingo offers 175 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature down duvets. 32-inch plasma televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Santo Domingo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Radisson Hotel Santo Domingo. During your stay, you'll be connected to a shopping centre and just a quick walk from United Hearts Clinic. Free WiFi in public areas, 2 restaurants and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Festival Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a porter
  • On-site recreation includes a gym
  • Just a 3-minute drive from Centro Olimpico and a few minutes from Agora Mall
  • Shopping centre, beach and local-area shuttle service available for a fee
Radisson Hotel Santo Domingo offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 32 square feet (3 square metres) and includes a conference centre. A nightclub, a terrace, and multilingual staff are also featured at the luxury Radisson Hotel Santo Domingo. You'll have access to the health club at a partner property.

This 4.5-star Santo Domingo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
Festival Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Tropical Restaurant – On-site restaurant. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 15 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Festival Restaurant
  • Tropical Restaurant

Things to do

  • Gym
  • Nightclub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (32 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Express check-in available

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Radisson Hotel Santo Domingo offers transfers from the train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Naco
Hotel Plaza Naco
Hotel Plaza Naco Santo Domingo
Naco Hotel
Plaza Naco
Plaza Naco Hotel
Plaza Naco Santo Domingo
Radisson Hotel Santo Domingo
Radisson Santo Domingo
Radisson Santo Domingo
Radisson Hotel Santo Domingo Hotel
Radisson Hotel Santo Domingo Santo Domingo
Radisson Hotel Santo Domingo Hotel Santo Domingo

Radisson Hotel Santo Domingo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1008 reviews
Rating 8 - Good. 249 out of 1008 reviews
Rating 6 - Okay. 103 out of 1008 reviews
Rating 4 - Poor. 29 out of 1008 reviews
Rating 2 - Terrible. 57 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Noah

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Q
Stayed 1 night in Dec 2024

10/10 Excellent

Manuel, Santo Domingoo

Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Stayed 2 nights in Nov 2024

8/10 Good

Onedo

Stayed 3 nights in Dec 2024

10/10 Excellent

Dawlyn

Stayed 2 nights in Nov 2024

10/10 Excellent

jose

Great as always
Stayed 1 night in Oct 2024

4/10 Poor

Karla

Disliked: Cleanliness, amenities, property conditions & facilities
The room was clean, however the toilet wasnt flushing properly. We had it looked at twice and the problem persisted. Unfortunately, in our last night we came to our room and it was never cleaned so had to call the concierge for clean towels. The hotel is in a great location, but it felt more like a room of an apartment than of a hotel. Not sure I will stay there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

8/10 Good

Erick

U
Stayed 2 nights in Dec 2024

6/10 Okay

Carlos

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Bad service
Stayed 1 night in Dec 2024

10/10 Excellent

Rica

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Maria Teresa

Business traveller
Disliked: Staff & service
Nothing wrong with the property, but the reception staff was extremely rude, and the though the reservation was arranged by Expedia to be paid at the end of the stay, they charged it beforehand to "secure" the room, and charged it again at check in. The first charge is has not been reversed to my account yet and it is still showing "in transit". Keep away from people who does not respect your money and use deceptive marketing to lure you in.
Stayed 2 nights in Nov 2024

8/10 Good

Carlos, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good Hotel for business travel, needs a bit of update on bathrooms faucets
Stayed 1 night in Dec 2024

8/10 Good

Ramses, Carolina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and I will definitely stay again
Stayed 4 nights in Sep 2024

6/10 Okay

Pavan

Travelled with partner
Disliked: Staff & service
The staff is not at all friendly. They don't know how to talk to customers. Multiple pleas to provide towels to the room were left on deaf ear. The room cleaning cleaned the room but forgot to place any towels in the room. When asked for the same, they didn't help us after saying that they would. The receptionist doesn't know how to apologize for inconvenience. When we said the above inconvenience we faced during the checkout, all we were told was that the room was paid for and we are good to go. Very bad experience this time.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alfredo

Stayed 1 night in Nov 2024

10/10 Excellent

Lin

Stayed 2 nights in Nov 2024

10/10 Excellent

Huascar

Travelled with family
Liked: Amenities
None
Stayed 1 night in Nov 2024

10/10 Excellent

Marino

Liked: Cleanliness
Excelent, super centric and safe. Good for a fast visit
Stayed 1 night in Oct 2024

10/10 Excellent

Huascar

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 3 nights in Nov 2024

10/10 Excellent

Calvin

Stayed 7 nights in Oct 2024

10/10 Excellent

Naveed

Stayed 2 nights in Nov 2024

6/10 Okay

Jacqueline

Stayed 1 night in Nov 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 4 nights in Nov 2024

4/10 Poor

Rajat

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
The toilets are not that good and property seems old
Stayed 1 night in Nov 2024