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Mercure Sao Paulo Moema Times Square

3.5 star property

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Photo gallery for Mercure Sao Paulo Moema Times Square

Yoga
Shower, rainfall showerhead, designer toiletries, hair dryer
Exterior
Banquet hall
Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
Avenida Jamaris 100 - Moema, São Paulo, SP, 04870-000
  • Shopping Ibirapuera
    ‪10 min walk‬
  • Ibirapuera Park
    ‪18 min walk‬
  • Paulista Avenue
    ‪7 min drive‬
  • São Paulo (CGH-Congonhas)
    ‪12 min drive‬

Room options

View all photos for Junior Suite

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Comfort Apartment, Kitchen

Minibar, in-room safe, laptop workspace, blackout curtains

Comfort Apartment, Kitchen

  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Apartment, 1 King Bed

Exterior

Superior Apartment, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 2 Single Beds

Superior Apartment, 2 Single Beds | Minibar, in-room safe, laptop workspace, blackout curtains

Superior Apartment, 2 Single Beds

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Tower

Minibar, in-room safe, laptop workspace, blackout curtains

Family Apartment, 2 Bedrooms, Kitchen, Tower

  • Sleeps 5
  • 2 Double Beds

Superior Apartment, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Apartment, 1 King Bed

Minibar, in-room safe, laptop workspace, blackout curtains

Privilege, Apartment, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Sao Paulo Moema Times Square

Hotel with a fitness centre, near Shopping Ibirapuera
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site.
Mercure Sao Paulo Moema Times Square offers 112 accommodations with minibars and laptop-compatible safes. Televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers. This São Paulo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Mercure Sao Paulo Moema Times Square's great location gets high marks from our customers. During your stay, you'll be within walking distance of Shopping Ibirapuera. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at Dell Arte Ristorante, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • 10 minutes by foot from Shopping Ibirapuera and a 3-minute drive from Ibirapuera Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Mercure Sao Paulo Moema Times Square offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Mercure Sao Paulo Moema Times Square also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star São Paulo hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Dell Arte Ristorante – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Frans Cafe – This coffee shop serves breakfast, lunch and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (BRL 35 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 50 for adults and BRL 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Dell Arte Ristorante
  • Frans Cafe

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Baby bath
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 74 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls and litter trays are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BRL 95 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 50 for adults and from BRL 50 for children
  • Valet parking fee: BRL 35 per day
  • Pet fee: BRL 74 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 95 per day
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 6 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Sao Paulo Times Square
Mercure Times
Mercure Times Hotel
Mercure Times Hotel Sao Paulo Square
Mercure Sao Paulo Times Square Hotel Brazil
Mercure Sao Paulo Times Square Hotel
Mercure Times Square Hotel
Mercure Times Square
Mercure Sao Paulo Moema Times Square Hotel
Mercure Moema Times Square Hotel
Mercure Moema Times Square
Mercure Sao Paulo Moema Times Square Hotel
Mercure Sao Paulo Moema Times Square São Paulo
Mercure Sao Paulo Moema Times Square Hotel São Paulo

Mercure Sao Paulo Moema Times Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1012 reviews
Rating 8 - Good. 315 out of 1012 reviews
Rating 6 - Okay. 116 out of 1012 reviews
Rating 4 - Poor. 40 out of 1012 reviews
Rating 2 - Terrible. 24 out of 1012 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Molnar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I hope they review the sofa bed.
We only stayed two nights, we didn't get to use the hotel's infrastructure. The service was very good, the room is spacious and well equipped and the shower is very good. The double bed is very comfortable, however, the sofa bed is very uncomfortable and not suitable for the amount paid for the stay. The couple settles in well, but their teenage son doesn't sleep well...
Stayed 2 nights in Nov 2024

2/10 Terrible

Vinicius l

Travelled with group
Stayed 3 nights in Nov 2024

10/10 Excellent

Giselle

Stayed 3 nights in Nov 2024

10/10 Excellent

Fátima Regina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo-benefício
O hotel é excelente, confortavel, café da manhã muito bom, excelente atendimento. Minha unica ressalva é em relação à posição do papel higiênico no banheiro. Tem que ser contorcionista para pegar o papel sem levantar do sanitário.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
O hotel é muito bom, mas é irritante o nível de barulho das camareiras de manhã. Ficam falando alto de uma ponta à outra do corredor e ainda com walkie talkie em volume alto. Impossível dormir entre 9h e 10h da manhã. Esse serviço precisa ser discreto e silencioso.
Stayed 2 nights in Sep 2024

10/10 Excellent

Pablo

Stayed 1 night in Sep 2024

6/10 Okay

ANDRÉ BERNARDO

Travelled with family
Liked: Room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
My friend and I stayed here in September of 2024. We had a twin bed room for 4 nights. The beds were rock hard and the pillows disappointing. But otherwise I was very satisfied with the hotel. The showers were great: plenty of hot water and good water pressure. It was a nice location with a nearby metro stop and a small grocery store close by. There was a small miscommunication where staff told us at checkin that breakfast was included but when we checked out they wanted to charge us for the 3 times we ate at the breakfast restaurant. They had to call a manager and it took some time but they ended up letting it go - we had the paper they gave us with our keys about breakfast being included.
Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a 4 star
Horrible the fact they have two towers And you nerd to take your children under rain And windy weather só they can have breakfasf. Do not recommend.
Stayed 1 night in Sep 2024

6/10 Okay

Vinay

Business traveller
Stayed 2 nights in Sep 2024

10/10 Excellent

Gisele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima estadia!
Stayed 3 nights in Sep 2024

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Manuela

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

José Marcelo

Business traveller
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was excellent. I forgot the name of the lady who checked us in, but she was awesome.
Stayed 2 nights in Aug 2024

10/10 Excellent

CARLOS VITOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Horrible internet, good location and breakfast
Horrible internet access. Good location, great breakfast.
Stayed 2 nights in Jul 2024

8/10 Good

Christiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local muito agradável, ótima localização - ideal para hospedagem com a família. Aceitam pet
Stayed 2 nights in Jul 2024

10/10 Excellent

Thao

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Walking distance to everything. Good food in restaurant.
Stayed 6 nights in Jul 2024

10/10 Excellent

FERNANDO H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is confortable Like a Lot Great break fast
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Convenient location, somewhat outdated hotel
Convenient location, clean rooms, delicious breakfast. The check-in process was slow and inefficient. The bathroom is outdated and has a strange layout.
Stayed 3 nights in Jul 2024

8/10 Good

Claudia

Stayed 2 nights in Jul 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Marcus Vinícius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

KARINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024