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Hotel Sonia Otaru

4.0 star property

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Photo gallery for Hotel Sonia Otaru

Exterior
Reception
In-room safe, individually decorated, individually furnished, desk
Exterior
Hot springs

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
1-4-20 Ironai, Otaru, Hokkaido, 047-0031
  • Sakaimachi Street
    ‪1 min walk‬
  • Otaru Canal
    ‪2 min walk‬
  • Shin Nihonkai Ferry
    ‪3 min drive‬
  • Sapporo (OKD-Okadama)
    ‪46 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room, Non Smoking

  • 36 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe King Room, Non Smoking

  • 38 sq m
  • Canal view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Twin Room, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Twin Room, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, individually decorated, individually furnished, desk

Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

  • 33 sq m
  • Canal view
  • Sleeps 4
  • 2 Single Beds

View all photos for Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, individually decorated, individually furnished, desk

Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

  • 26 sq m
  • Canal view
  • Sleeps 5
  • 2 Single Beds

View all photos for Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, individually decorated, individually furnished, desk

Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

  • 30 sq m
  • Canal view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin B, Canal View, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin B, Canal View, Non Smoking

  • 22 sq m
  • Canal view
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Family Triple Non Smoking

Deluxe Family Triple Non Smoking | In-room safe, individually decorated, individually furnished, desk

Deluxe Family Triple Non Smoking

  • 45 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Superior Twin, Canal View, Non Smoking

Superior Twin, Canal View, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Superior Twin, Canal View, Non Smoking

  • 24 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Comfort Twin Room, Non Smoking

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin A, Canal View, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin A, Canal View, Non Smoking

  • 22 sq m
  • Canal view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe King, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe King, Non Smoking

  • 38 sq m
  • Canal view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin, Non Smoking

  • 36 sq m
  • Canal view
  • Sleeps 5
  • 2 Single Beds

View all photos for Standard Twin Room (Single Use), Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room (Single Use), Non Smoking

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Large Twin C, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Large Twin C, Non Smoking

  • 33 sq m
  • Canal view
  • Sleeps 4
  • 2 Single Beds

View all photos for Large Twin A, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Large Twin A, Non Smoking

  • 30 sq m
  • Canal view
  • Sleeps 2
  • 2 Single Beds

View all photos for Large Twin B, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Large Twin B, Non Smoking

  • 26 sq m
  • Canal view
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Twin Room, Accessible, Non Smoking

Deluxe Twin Room, Accessible, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room, Accessible, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Hotel Nord Otaru

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1003)
The price is CHF 79
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Hotel Nord Otaru

About this property

Hotel Sonia Otaru

Hotel with a 24-hour front desk, steps from Otaru Canal
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area and dry cleaning are on-site.
Hotel Sonia Otaru offers 149 air-conditioned accommodations with a safe and complimentary slippers. Each accommodation is individually furnished and decorated. 26-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor public bath and an indoor mineral hot spring (onsen). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs open between 3:00 PM and 11:00 PM.
Hotel Sonia Otaru's great location gets high marks from our customers. During your stay, you're just a quick walk from Otaru Canal. You'll find features such as free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a car charging station
  • On-site recreation includes hot springs
  • Guests have great things to say about the helpful staff and the location
  • Steps from Otaru Canal and Sakaimachi Street
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Hotel Sonia Otaru offers its guests hot springs. Hotel Sonia Otaru also features a vending machine, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Otaru hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:30 AM.
寿司バル イルオナイ（IL ONAI） – This sushi bar serves breakfast and dinner.
Room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,200 per night)
  • Extended parking on site (JPY 1,200 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 寿司バル イルオナイ（IL ONAI）

Things to do

  • Hot spring

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 39 ºC
  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 per person
  • Self-parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: JPY 4500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sonia
Hotel Sonia Otaru
Sonia Hotel
Sonia Otaru
Hotel Sonia Otaru, Hokkaido
Sonia Hotel Otaru
Hotel Sonia Otaru Hotel
Hotel Sonia Otaru Otaru
Hotel Sonia Otaru Hotel Otaru

Hotel Sonia Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1005 reviews
Rating 8 - Good. 348 out of 1005 reviews
Rating 6 - Okay. 114 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy Lai Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view, friendly staff, close to anywhere.
Stayed 2 nights in Nov 2024

6/10 Okay

Li

The hotel feels quite old and could use some updates. Be aware that the staff does not assist with luggage, which might be inconvenient for some travelers. Additionally, the humidifier in the room had mold, and overall cleanliness could be improved.
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Otaru, walking distance to the center of things in this quint little town
Stayed 2 nights in Nov 2024

10/10 Excellent

Lim

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Greg

Stayed 2 nights in Oct 2024

10/10 Excellent

YUNGKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kung KA

Stayed 1 night in Oct 2024

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Food was great in hotel restaurant
Stayed 1 night in Oct 2024

10/10 Excellent

Herman Kin Hei

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close with views to the Otaru canal. Onsen bath within the hotel. Parking available onsite with reasonable price.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Spacious Room
Nice large room and good amount of space as we were recommended this hotel by friends. Fixtures are dated but functional. Great view of the canal from our room! My only complaint is the layout of the bathroom with the toilet in front of the doorway I tripped and fell on the hard tile floor. Consider reversing the door swing so that the toilet is not immediately in front of the opening.
Stayed 2 nights in Sep 2024

10/10 Excellent

HOON CHIAT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Katie

Travelled with family
Liked: Staff & service
I was rather disappointed with this hotel. The lobby was very nice and open, upon check in, the service was excellent. However, the rooms are quite old, especially the bath room. There were hair and small dirt marks ok the bed sheets, and for some strange reason, the pillow are small and in a square shape (like a small European pillow). The hotel is made up of 3 wings, but only has one small restaurant, so in the morning the line is crazy and the food area is overcrowded. The food choice was very limited as well. The location of the hotel is great, right next to the Otaru Canal, easy walking distant to most of the tourist attraction.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Kamen

Travelled with family
Liked: Cleanliness
Average Japanese hotel, complicated parking.
The hotel is not new but reasonably maintained. Mattresses are a a bit squeaky. Overall a clean place. We didn’t use the onsen. We came with a small baby. It was a rainy day. We appreciate it was an hour early for check in, and no problem with us. But showing the reception staff that there are no cars at all in the parking lots they still asked us to go away, park in a public car park, and come back to park at the time of check in. Rules may be rules, but really…? Eventually we parked, but when we drove out in the rain on our rerun found there was no longer parking for us, as we hadn’t reserved our spot, only paid. We found parking in the end, but why so complicated? Anyway, we do not recommend this hotel for guests with a car. Parking in Japan is relatively inexpensive and not complicated, except here. The breakfast we also rate below average for both Asian and European standards, but not a deal breaker. Lots of other breakfast places nearby. I seldom write such reviews. Otaru is a charming town and worth visiting.
Stayed 1 night in Jul 2024

10/10 Excellent

Raymond

Stayed 2 nights in Jul 2024

6/10 Okay

Shan

Travelled with partner
Disliked: Staff & service, amenities
location is good
Stayed 1 night in Jul 2024

8/10 Good

lai won

Beds not comfy and furniture very old fashioned
Stayed 1 night in Jun 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located
Conveniently located near to Otaru canal, restaurants and shopping
Stayed 1 night in Jun 2024

6/10 Okay

Jianming

Travelled with family
Location
Stayed 2 nights in May 2024

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 3 nights in Apr 2024

8/10 Good

Joyce Puiling

Travelled with family
Liked: Cleanliness, room comfort
Convenient and comfortable stay, a good experience
Stayed 2 nights in Apr 2024

6/10 Okay

Christopher

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Lobby is nice and Location is ok, walking to the train station and most of the attractions. Rooms are dated, and needs some TLC. Not as clean as other similar price hotels in Japan. Same with the Service, was expecting more.
Stayed 2 nights in Mar 2024

6/10 Okay

Gyoung Hoon

Travelled with family
Disliked: Amenities, property conditions & facilities
Not clean.
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice location on canal and good amenities.
Enjoyed the location and paying for the breakfast was worth it. Our room was fairly dingy however—could really use updates including a paint job and new furniture—the bed was comfortable but the rest of the room was lackluster. The Onsen was lovely and service was great when we needed them.
Stayed 2 nights in Feb 2024