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Hotel Grad

4.0 star property

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Photo gallery for Hotel Grad

Minibar, in-room safe, desk, laptop workspace
Staircase
Hallway
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Safeta Hadzica 19, Sarajevo, Bosna i Hercegovina, 71000
  • Bosmal City Center
    ‪15 min walk‬
  • National Museum of Bosnia and Herzegovina
    ‪5 min drive‬
  • Ilidza Thermal Riviera
    ‪7 min drive‬
  • Sarajevo (SJJ-Sarajevo Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Quadruple Room, 1 Bedroom, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Quadruple Room, 1 Bedroom, Accessible

  • 38 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Superior Double or Twin Room, City View

Superior Double or Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room, 1 Bedroom, Accessible

Standard Triple Room, 1 Bedroom, Accessible | Minibar, in-room safe, desk, laptop workspace

Standard Triple Room, 1 Bedroom, Accessible

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double or Twin Room, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Grad

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Grad include ski storage and ski passes.
Hotel Grad offers 20 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Grad, you'll be within walking distance of Bosmal City Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Grbavica Stadium and a few minutes from Bosmal City Center
  • Airport, ski and local-area shuttle service available for a fee
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Sarajevo hotel.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 10:00 AM.
Hotel Grad has a restaurant on site.
24-hour room service is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 150 km
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Optional ski privileges
  • Ski passes
  • Ski storage

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 10 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Grad offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Grad Sarajevo
Grad Sarajevo
Hotel Grad Hotel
Hotel Grad Sarajevo
Hotel Grad Hotel Sarajevo

Hotel Grad Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 95 reviews
Rating 8 - Good. 31 out of 95 reviews
Rating 6 - Okay. 3 out of 95 reviews
Rating 4 - Poor. 1 out of 95 reviews
Rating 2 - Terrible. 3 out of 95 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Snjezana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Sarajevo!
Stayed 1 night in Sep 2024

10/10 Excellent

Nadira

Business traveller
Adisa was amazing very nice place to stay in Sarajevo .
Stayed 3 nights in Sep 2024

2/10 Terrible

Shazad

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On the first night we checked in... i found ants crawling in the room. I asked the hotel staff at reception for a different room and we were told the hotel is fully booked and they could not move us in to a different room. They offered an alternative solution which was to check out from the hotel room and the time was 12am when they told me this and they told me to find a new hotel. The breakfast was terrible not enough selection and the parking is also a headache as there are not enough spaces to accommodate for cars.
Stayed 2 nights in Aug 2024

10/10 Excellent

TANER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay one night poor breakfast only
Stayed 1 night in Jul 2024

10/10 Excellent

Irena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

Mossab

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Mehdi

Travelled with family
Great location. Clean. Quiet.
Stayed 3 nights in Apr 2024

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value & nice stay
Good location, staff very helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

Nermin

Travelled with family
Nice area and very friendly people
Stayed 1 night in Nov 2023

10/10 Excellent

Sasa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and accommodating. Right outside of the hotel there was an option to take the bus into town, to avoid trying to find parking and it was great. Their included parking was easy and safe.
Stayed 1 night in Jul 2023

10/10 Excellent

Shaun, Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, very friendly staff.
Stayed 3 nights in Jun 2023

6/10 Okay

KunChang, Douliou

Stayed 1 night in Jun 2023

10/10 Excellent

Flordeliza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our 4-night stay at Hotel Grad was an excellent experience. Very good breakfast. The room was always clean. All the staff are very helpful and very friendly. We couldn't ask for more.
Stayed 4 nights in May 2023

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

2/10 Terrible

Britney

Disliked: Amenities, property conditions & facilities
The worst hotel that I've booked this far in Sarajevo! The room is facing the road! The bed is uncomfortable, the pillows are horrible, most of the tv channels don't work , there is a crack in the bathroom mirror AND THERE IS NO SOAP IN THE SHOWER DISPENSER!!!
Stayed 1 night in Apr 2023

10/10 Excellent

Lejla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2023

10/10 Excellent

Ismail

Stayed 1 night in Oct 2022

6/10 Okay

Adel, Fairport

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First, pros. The room was large (one queen bed and 2 singles, in a 2 rooms suite). It was very clean, modern, the bathroom was very nice. Location was good, midway between the city center and the airport. Cons, once we got into the room, we discovered that the AC was working only in one room. When trying to open a window to let some air in, it fell on our head. Thank God no one was seriously hurt. Very dangerous situation. Spoke to the receptionist, she came immediately and said that the AC was not working because the window is not properly closed. She tried to see what is wrong with the windows and had another one fall on top of her head. Eventually she could not properly close windows (because they were broken) and could not make the AC work because the windows were not completely shut. No resolution as they were supposedly fully booked. Parking is very limited. No cafe/restaurant on site (or it was not open that day). We didn’t try breakfast because we had an early flight. Over all definitely not worth the price of over 250km, there are much better options near by. We stayed at Ibis Styles previous and had a much better experience for half price.
Stayed 1 night in Aug 2022

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean, the staff is amazing… Excellent overall.. Def coming back
Stayed 3 nights in Jun 2022

10/10 Excellent

Selmir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jan 2022

10/10 Excellent

Mitja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel for business travel
Small hotel, outside of city center, good for business travels, maybe not so much for tourism as center and main attractions are not in walking distance. Rooms are spacious, clean and modern. Breakfast is more or less basic, could some more choice.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while visiting Sarajevo. The staff is friendly and assist with everything needed.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2021

8/10 Good

Marwan

Liked: Property conditions & facilities, room comfort
No frills stay
I stayed frequently for convenience reasons at this hotel since new. It is very basic in every aspect but the service is ok and so are the rooms.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel to stay when you visiting Sarajevo
Stayed 1 night in Aug 2019