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Sure Hotel by Best Western Sarlat-la-Caneda

3.0 star property

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Photo gallery for Sure Hotel by Best Western Sarlat-la-Caneda

Lobby
Exterior
Standard Room, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Breakfast available
  • Parking included
  • Free WiFi

Explore the area

Map
24 Avenue de la Dordogne, Sarlat-la-Canéda, 24200
  • Office de Tourisme Sarlat Perigord Noir
    ‪20 min walk‬
  • Sarlat Cathedral
    ‪3 min drive‬
  • Château de Puymartin
    ‪4 min drive‬
  • Brive-la-Gaillarde (BVE-Brive - Vallee de la Dordogne)
    ‪58 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Comfort Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Sure Hotel by Best Western Sarlat-la-Caneda

Eco-certified hotel in Sarlat-la-Canéda with free parking
Coffee/tea in a common area, free newspapers and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Sure Hotel by Best Western Sarlat-la-Caneda offers 46 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Sure Hotel by Best Western Sarlat-la-Caneda. During your stay, you'll be within walking distance of Office de Tourisme Sarlat Perigord Noir. You'll find features such as free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a terrace and a vending machine
  • Just a 3-minute drive from Sarlat Cathedral and a few minutes from Office de Tourisme Sarlat Perigord Noir
Sure Hotel by Best Western Sarlat-la-Caneda offers its guests a terrace, a vending machine, and coffee/tea in common area. WiFi is free in public spaces. Free self parking is available.

This 3-star Sarlat-la-Canéda hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.50 for adults and EUR 6 for children
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 AM) and Monday - Sunday (5:00 PM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.50 for adults and from EUR 6 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 11:00 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Altica Sarlat Sarlat-la-Caneda
Altica Sarlat Sarlat-la-Caneda
Altica Sarlat
Hotel Altica Sarlat France/Sarlat-La-Caneda
Hôtel Altica Sarlat Sarlat-la-Canéda
Altica Sarlat Sarlat-la-Canéda
Hôtel Altica Sarlat
Sure By Best Sarlat La Caneda
Sure Hotel by Best Western Sarlat-la-Caneda Hotel
Sure Hotel by Best Western Sarlat-la-Caneda Sarlat-la-Canéda

Sure Hotel by Best Western Sarlat-la-Caneda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 154 out of 363 reviews
Rating 8 - Good. 158 out of 363 reviews
Rating 6 - Okay. 39 out of 363 reviews
Rating 4 - Poor. 7 out of 363 reviews
Rating 2 - Terrible. 5 out of 363 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Maria del Pilar

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, family oriented option
Really friendly and helpful staff on front desk. Nice room and convenient location. Breakfast offered a good variety of choices.
Stayed 1 night in Jun 2024

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay.
Very pleasant stay. Not huge rooms and bathroom especially not very big. Limited storage space also. Our air conditioning kept going up ,which was a little problem having to keep turning it up. But the most friendly staff you could ask for. All so helpful and welcoming. Needed car to get into town as on quite a steep hill.
Stayed 2 nights in Jun 2024

8/10 Good

marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shortcommings for a 3 star
Small room for 2 adults and a few suitcases and voila, cramped. Expected a little more Ifrom a 3 star hotel associated with Best Western. Reception staff were very accommodating and pleasant. 3 night stay but cleaning of room and restocking of ammeneties not up to standards. Great location
Stayed 3 nights in Oct 2023

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, clean room but small.
Stayed 1 night in Sep 2023

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Part of my french road trip
Once manouvered to the carpark due to peek traffic all went so well Reception perfect and cheerful a delight
Stayed 1 night in Jun 2023

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect for our two night stay, not too far the we couldn't walk to the town centre, hotel was clean, staff were welcoming and always freindly
Stayed 2 nights in Aug 2022

8/10 Good

Anupa, Carlsbad

Stayed 3 nights in Jul 2022

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the outskirts of the town, but only a, short walk. This hotel is opposite a shopping centre and eating options. There's a great chinese buffet a few yards away. Rooms are small and a little dated, but that reflects in the price. I would deffo stay again.
Stayed 1 night in Mar 2022

8/10 Good

Ann, Wolverhampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good car parking.Friendly staff.Good Wi Fi and Air Con .Brilliant location .
Stayed 3 nights in Aug 2020

10/10 Excellent

robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel. very nice
Stayed 1 night in Jul 2020

10/10 Excellent

ANGELA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night. Excellent staff were very helpful.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel, close to SARLAT and all staff really helpful
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, in a good location in a wonderful medieval town.
Stayed 3 nights in Apr 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sarlat
A excellent experience. Good location. Breakfast was very good.
Stayed 1 night in Oct 2018

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deserves an extra star
One of the nicest desk clerks I have ever encountered. Utterly delightful, and she recommended a dinner I will never forget. The rooms are small, but you can get two rooms at this price. Plenty of good parking. Not sure about Wifi. Very clean, safe, hot showers, comfy beds. A winner, in my book.
Stayed 1 night in Sep 2018

4/10 Poor

Roy

Liked: Cleanliness
only just enough
So could not check in early and no toilets in foyer, small room, very basic, on a noisy junction so did not sleep the best was barely ok for one night but would never consider any longer if I were to return.
Stayed 1 night in Aug 2018

8/10 Good

Andrew, Delta BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean simple good value
Quick check in room small but nice sheets comfy bed small shower
Stayed 2 nights in Feb 2018

8/10 Good

Sheila, North of England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good for walking into Sarlat. Great parking. Good value breakfast.
Stayed 7 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste of time hotel
Absolute waste of money. Arrived at the hotel in the evening and the hotel front door and reception where closed. Outside the hotel is an automatic hotel check-in machine which is fairly common in cheaper French hotels. Recognised the reservation on the machine and took an additional card payment for hotel tax and then printed out a receipt with room number and door code. Code did not work and the number on the door went to an office that was closed. After and hour speaking to hotels.com and trying to contact the hotel number we gave up and ended up staying in the Hotel Perigord. Complete waste of time and money, felt seriously let down by hotels.com this time.
Stayed 1 night in Aug 2017

8/10 Good

Alan, Barton upon Humber. England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for our stay, close to Sarlat. Hotel staff friendly and helpful. Second stay here and would do so again. Thanks
Stayed 1 night in Jun 2017

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remarkable host.
Fabulous host! He went out of his way to help us, and assured us that we would have a pleasant stay. When I told him that my first visit to France was in 1947, in uniform, he asked about my military career and we both enjoyed a good laugh over it. At the continental breakfast, he oversaw the preparation of our eggs. He was very proud to deminstate his new orange juice machine. You drop an orange into it, and the freshest conceivable juice comes out the spigot. We expressed concern about available parking at the rendezvous point for our Caves tour. At that, he introduced us to his immaculate 1975 Citroen, and personally drove us to the spot. In my many years of travel, he is by far the best host we have ever run across. And, oh yes, the property. Very nice.
Stayed 1 night in May 2017

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, convenient to visit Sarlat
Very good hotel for the price. location was very convenient to visit Sarlat by car (which we did twice).

10/10 Excellent

malcolm, sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant, clean/ fresh. Staff especially good
Very supportive during my wifes health crisis. Soke good English, helpful advice and support.