4/10 Poor
Michael
Business traveller
27 May 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where do l start? For a week stay they put me in a room with constant traffic out front and a tiny kid that wouldnt stop talking loudly. The bathroom door had unpainted drywall patchs on it. The trash can looked like it was moldy. There were long black hairs in the bathroom and in the one they moved me to after a mouse came out and they had no traps and wanted me to wait until the next day because guy didn't know what to do. The first room the toilet seat was falling off and loose. I couldn't sleep or concentrate after the first room after the mouse so l stayed 1 more day and l also had stayed in London before for extended stay about 7 weeks but Sarnia one was way below their standards and was sketchy people in parking lot coming and going like shelter people lived there maybe. And also both rooms l could see had not been swept or mopped properly with corner debris buildup. And if you wanted paper plates or salt and pepper packets they acted like they bever heard of such a request before. The sraff was polite but seemed lackadaisical and manager lady l believe came out at one point acting like nothing was unusual about the first dumpy room with the mouse and dry wall hole patches. And because it's a college dorm is no excuse for such sad standards. One student l talked to said yes there was a mouse problem there on was under her bed dead. Be forewarned.. l wanted to warn a lady checking in but l shouldn't l have to say anything about rodents.
Michael
Stayed 7 nights in May 2025