The property is as listed, however much smaller than it seems in pics. quiet, decent beds. Missing very standard amenities (had bath towels, no face towels or face cloths, no shelf in shower, no extra tp, kuriug, but no coffee pods, no hooks or boot racks by door, one kitchen chair, super small table, no oven pans or cookie sheets to even do a pizza...stuff like that) The walk to the back is sloped and icy, with 2 eves drains dumping onto steps, no rail. The "no refund" is 100% firm. We just about got storm stayed as the day before there was full road closures everywhere, plus everyone was sick. There was absolutely 0 consideration for the extenuating circumstances.