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Britannia Grand Hotel Scarborough

3.0 star property

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Photo gallery for Britannia Grand Hotel Scarborough

Exterior
Lobby sitting area
Exterior
Exterior detail
2 bars/lounges

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

Map
St. Nicholas Cliff, Scarborough, England, YO11 2ET
  • South Bay Beach
    ‪3 min walk‬
  • Scarborough Spa
    ‪7 min walk‬
  • Scarborough Open Air Theatre
    ‪3 min drive‬

Room options

View all photos for Basic Double Room, No Windows

Basic Double Room, No Windows | Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room, No Windows

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Sea View

  • 3.3 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 3.3 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 3.3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

  • 3.3 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About this property

Britannia Grand Hotel Scarborough

Fun on the beach, near Scarborough Open Air Theatre
At Britannia Grand Hotel Scarborough, hit the beach, dine on-site at The Harbour Lights or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
Britannia Grand Hotel Scarborough offers 413 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with desks and desk chairs. This Scarborough hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Britannia Grand Hotel Scarborough's great location gets high marks from our customers. During your stay, you're just a quick walk from Rotunda Museum. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and a conference centre
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Scarborough Open Air Theatre and 8 minutes from North York Moors National Park
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A library, a terrace, and a vending machine are also featured at the business-friendly Britannia Grand Hotel Scarborough. You'll have access to the indoor pool at a partner property.

This 3-star Scarborough hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 9 AM to 10 AM.
The Harbour Lights – This buffet restaurant serves breakfast and dinner.
Premier Restaurant – This buffet restaurant serves breakfast, lunch and dinner.

Languages

English, Latvian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8 per day); discounts available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 9 AM to 10 AM on weekends; GBP 12.50 for adults and GBP 8 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Premier Restaurant
  • The Harbour Lights

Things to do

  • Indoor pool (guest access)
  • Library
  • Personal motorised watercraft

Family friendly

  • Access to nearby indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 8 for children
  • Nearby parking fee: GBP 8 per day (62 ft away)
  • Pet fee: GBP 10 per pet, per stay (maximum GBP25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Britannia Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Scarborough Grand Hotel
Scarborough Grand Hotel
Grand Hotel Scarborough
Grand Scarborough
Britannia Grand Hotel
Britannia Grand
The Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Grand Hotel Scarborough Hotel
Britannia Grand Hotel Scarborough Scarborough
Britannia Grand Hotel Scarborough Hotel Scarborough

Britannia Grand Hotel Scarborough Reviews

Reviews

6.6
Rating 10 - Excellent. 391 out of 1597 reviews
Rating 8 - Good. 421 out of 1597 reviews
Rating 6 - Okay. 286 out of 1597 reviews
Rating 4 - Poor. 185 out of 1597 reviews
Rating 2 - Terrible. 314 out of 1597 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grand hotel was crap to stay
Stayed 4 nights in Nov 2024

8/10 Good

Maurice

Travelled with partner
I enjoyed my night at the grand a fantastic historic hotel I would definitely recommend it and I look forward to going back ☺️
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, Well worth the money
Stayed 2 nights in Nov 2024

2/10 Terrible

Kenneth

Severe weather conditions is no excuse
We woke on the morning of our booking to hear a severe weather warning being broadcast on national television. Storm Bert was due to hit Yorkshire that night, with the Vale of York being highlighted for excessive snow. When I tried to cancel or rearrange my one night booking I was told that I had past the free cancellation period. I pointed out that we would be travelling against official advice and that I believed that the exceptional weather conditions were totally out of our control. But no one would budge and I was told I would lose 100% of my booking fee. I believe this is totally wrong and Hotel.com should have done more to get a refund from this hotel. I did phone the hotel on the morning of my booking to explain the situation and the man I was speaking to, Joe, was sympathetic and said he would speak to the hotels management to ask them to waive the charge or allow me to book for another date. Joe said he would get back to me but it’s now 24 hours since then and I’ve still heard nothing from him. This is very poor and because of these exceptional circumstances I should not be charged or at least been offered the opportunity to book for another date.
Stayed 1 night in Nov 2024

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good hotel
Good location both for railway station and event venue (luckily climbing the hills should be good for my waistline! Not a criticism, as the hills are unavoidable.). Aside from that, hotel is fine, decent and comfortable - have stayed here before, no doubt will again.
Stayed 2 nights in Nov 2024

8/10 Good

john

Stayed 2 nights in Oct 2024

10/10 Excellent

NIGEL

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

suzanne

Stayed 2 nights in Nov 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful building, good entertainment. Reception very slow but will be returning
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay ..
Stayed 2 nights in Nov 2024

8/10 Good

Stuart

Travelled with group
Liked: Cleanliness
Nice room
Had room 110, nice room but radiator thermostat was broken so couldn't turn it off so was a little too warm, other than that was nice perfect for what we needed
Stayed 1 night in Nov 2024

10/10 Excellent

Liz

Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Travelled with partner
Whilst the hotel is a bit run down, it was clean and the staff were helpful and friendly. Would definitely stay again.
Stayed 1 night in Nov 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a one night stay which overall was good, the only fault really was when we booked in the bed had not been made after telling reception we were assured it would be when we got back from the theatre, when we returned it still was not made after telling reception again we were moved to another room, which was ok.
Stayed 1 night in Nov 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
TV no remote receptionist came to look no way of turning on said she would return with one still waiting Picture been ripped off the wall and just left lent up against wall Bed uncomfortable springs sticking into body
Stayed 1 night in Nov 2024

10/10 Excellent

Lynsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a wonderful stay. Looking forward to staying again for new year.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Amenities, property conditions & facilities
Hospitality at the highest quality
Stayed 1 night in Oct 2024

10/10 Excellent

Mr C W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what it should be...grand value!
Wanted to stay somewhere with some history and character in Scarborough, and the Grand has to be your first choice. It's still got a wow factor with the foyer and very impressive public bar, plus the ballroom, the theatre... You will want to go and explore. The rooms might need a little TLC, but they are very clean, totally functional and spacious. Spend the extra and get a sea view. Breakfast is, in hotel terms, good value. My only comment in the negative, and really this is just a personal preference is that it's possibly too hot everywhere?! How they manage to keep such a massive old hotel at such a high temperature is beyond me, as no radiator I touched was anything other than just tepid. To be fair, they know their clientele so maybe the coach parties are glad of the warmth! Give it a go and remember you're getting service based on cost and you won't be disappointed!
Stayed 2 nights in Oct 2024

10/10 Excellent

Shanida

Stayed 3 nights in Oct 2024

8/10 Good

David

Stayed 2 nights in Oct 2024

6/10 Okay

AWB

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
A mixed review; some points need addressing!
Massive positives; view from room, location, warmth of room, price and the building which in parts is beautiful. Fridge in room was a bonus and supermarket around the corner to get in a few drinks. No need to pay the ludicrous £24 a day for breakfast as here's a plethora of cafes within 5 min walk (Brewers Faye, Wetherspoons and MacDonalds to name a few). So why only 3 stars? The reception staff were bordering on rude when I arrived; when leaving I asked if I could leave my bags somewhere as my train was in the afternoon and was told no (think this is a first!). Tried to log onto the internet in my room to find out that I needed to pay £7 a day - never managed to log onto the available free WiFi on my tablet! Haven't been asked to pay for WiFi for years! Floor in the outside corridor creaks - it was so loud that I woke up thinking somebody was in my room! Locks don't work properly without inserting the key which led to lots of folk, to be fair not realising that the key needed to be inserted, banging (and banging!) their door to make it shut. Staff obviously have a problem as my door was open on arrival. No problem leaving the door open when they cleaned the room, replaced the towels or restocked the tea/coffee as nobody came into the room to do any sort of cleaning - another first at a large hotel! When I arrived there was a bottle of complementary water in the fridge but only decaff coffee.130+ steps to the beach but there is a tram lift. I'll be prepared next time!
Stayed 3 nights in Oct 2024