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Rixos Borovoe

5.0 star property

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Sauna, Turkish bath/hammam, body treatments, aromatherapy, Thai massages
Indoor pool, pool loungers
Sauna, Turkish bath/hammam, body treatments, aromatherapy, Thai massages
Fitness facility
Casino

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking included
  • Room service
  • Laundry

Explore the area

Map
50 Southeastern Shore of Lake Shchuchye, Burabay, 021708

Room options

View all photos for Deluxe Twin Room, 2 Single Beds, View (Forest View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room, 2 Single Beds, View (Forest View)

  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Lake View

  • 34 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View (Forest View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, View (Forest View)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Lake View

  • 66 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Lake View (Premier)

Junior Suite, 1 King Bed, Lake View (Premier) | Living area | 32-inch LCD TV with satellite channels, TV

Junior Suite, 1 King Bed, Lake View (Premier)

  • 66 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room, 2 Single Beds, Lake View

  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

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5.0 out of 5, Exceptional, (1)
The price is CHF 138
for 1 room
includes taxes & fees
10 Apr - 11 Apr
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About this property

Rixos Borovoe

Elegant beach hotel and indoor pool
Catch some rays at the nearby beach or spend the day relaxing at Rixos Borovoe's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
Rixos Borovoe offers 200 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An outdoor tennis court and an indoor tennis court are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
During your stay at Rixos Borovoe, you'll be close to Children's Park. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, body treatments or detox wraps at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 9 minutes by car from Children's Park and 9 minutes from Avenue of Remembrance
  • Airport shuttle service available for a fee
Rixos Borovoe offers its guests a full-service spa, an outdoor tennis court, and an indoor tennis court. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A casino, an indoor pool, and a children's pool are also featured at the luxury Rixos Borovoe. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Burabay hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Rixos Borovoe has 2 restaurants on site.
L'Olivo – This restaurant specialises in Italian cuisine. Open daily.
24-hour room service is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; KZT 18,000 for adults and KZT 9,000 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • L'Olivo

Things to do

  • 2 slot machines
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Casino
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor tennis court
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Ropes course
  • Sauna
  • Segway rentals/tours
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from February 24 2025 to March 5 2025 (dates subject to change):
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 11000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: KZT 50000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 18000 for adults and from KZT 9000 for children
  • Rollaway bed fee: KZT 11000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Outside food is not permitted on the premises. Outside beverages will be charged a fee.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Rixos Borovoe
Rixos Hotel Borovoe
Rixos Borovoe Hotel Schuchinsk
Rixos Borovoe Hotel
Rixos Borovoe Schuchinsk
Rixos Borovoe Hotel
Rixos Borovoe Burabay
Rixos Borovoe Hotel Burabay

Rixos Borovoe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 32 out of 51 reviews
Rating 8 - Good. 17 out of 51 reviews
Rating 6 - Okay. 0 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rabab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in May 2024

8/10 Good

Anara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Красивый и удобный номер. Холодная вода в бассейне, маленький детский бассейн.

10/10 Excellent

Anara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
I truly had an amazing time in the hotel - I didn't know about this chain of hotels till coming here to Kazakhstan but it's comparable to hotels you would find in the Philippines and Indonesia - one of the best I've ever been in.
View of lake from my room
Going around Burabay
View of the lakes from hiking - Little Switzerland.
Hiking a hill.
Stayed 6 nights in Sep 2023

10/10 Excellent

JORGE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best options in the area
Stayed 1 night in Aug 2023

8/10 Good

Zhuldyz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Rixos Borovoe! The food, breakfast buffet was delicious !
Stayed 1 night in Jan 2023

10/10 Excellent

Eunghyun, San Bruno

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs
Stayed 1 night in May 2022

10/10 Excellent

Eunghyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Environmental
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of autumn, most trees had changed color. But the smaller crowds and cool clean air made relaxing there a real treat. The spa services and fitness center were very good. The food at The Bar was also delicious with a varied menu.
Stayed 2 nights in Oct 2020

8/10 Good

J.Ponce, El Salvador

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was my first experience to saty in a hotel whit the new measures due to virus, and i like that they maintained almost the same quality in every aspects
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Good breakfast, pool and sauna very good.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
Amazing stay.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip, thanks for everything
Stayed 1 night in Aug 2019

8/10 Good

NataBella, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Мы прожили в отеле 2 недели. Отель расположен на берегу озера Щучье, наша комната была с видом на озеро. Персонал в отеле очень дружелюбный. Но на на 5 день нашего пребывания, у нас случился инцидент. Горничная попыталась украсть деньги из моего кошелька, но была поймана с поличным моим супругом. Менеджер сказал, что девушка была уволена из отеля, что такое поведение недопустимо в 5 звездочном отеле. Доверие к отелю было подорвано. Если у вас есть ценные вещи, оставляйте их в сейфе. Не доверяйте даже самым лучшим отелям. Как говорят, не пойман - не вор. А кто знает, как много отдыхающих обокрала эта девушка. В наше пребывание был включен завтрак-буфет. Выбор очень большой.Все очень вкусно. В отеле отдыхает много семей с детьми. На территории находится детская площадка, горка с плюшками и детская комната, но они предназначены для более младшего возраста от 2 до 8 лет. Еще одним минусом, было отсутствие развлекательных программ.По вечерам была живая музыка, либо на лужайке, либо в баре. Но не было определенного расписания на несколько дней вперед. А могло бы быть в брошюрке на всю неделю, так ты знаешь, что если захочешь остаться в отеле, тебе будет чем заняться. Нам очень понравился бассейн и сауны, особенно эвкалиптовая. При повороте на Риксос нужен светофор, когда ты съезжаешь, то не видишь если по дороге едет навстречу машина из отеля. Таким образом происходят много аварий. Только в этом году, там произошло 20 столкновений.
Stayed 14 nights in Jul 2019

4/10 Poor

aizhan

Disliked: Staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

OBAID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Botagoz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Turkish level of hospitality, thx
Everything was great, we didnt get in to room before check in but they let us stay one hour more at check out day. Lake is nice, all the outside cafes were closed because of three weddings same time. The pizza at lobby with salmon is very good, everything else wasnt (we tried caesar and goat cheese sandwich). The tea cost more than a beer and the service is a bit slow. 9/10 overall. Spa doesnt have jaccuzzi and pool is shallow. There is 4 saunas total, best one was steam sauna with menthol smell.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful property, great selection of international cuisines. I highly recommend this place.
Stayed 2 nights in Mar 2018

10/10 Excellent

Alibek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Piers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A taste of luxury
About the Hotel: Rixos was real slice of luxury for my family and I. I would recommend the full board option, the buffets where quite varied and included some very tasty fish for dinner. The desserts where spot on ! Swimming pool was very nice and I was very impressed by the Spa, I'd never ad a Hamman or a steam bath before but thoroughly recommend both. Honorable mention too for the kids' club, our daughter (4 years) was very happy there and didn't want to leave. About the Area: Outstanding natural beauty, especially beautiful with snow on the ground, would love to return in the spring or summer.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheer Perfection...
This is by far the BEST hotel in all of Kazakhstan! The service, the grounds and rooms are top notch. A relaxing and tranquil piece of heaven.... Cant wait to go back soon
Stayed 1 night in Oct 2017