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ZillergrundRock Luxury Mountain Resort

4.0 star property

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Photo gallery for ZillergrundRock Luxury Mountain Resort

Reception
Indoor pool, 2 outdoor pools, pool loungers
Restaurant
Restaurant
Premium Double Room | In-room safe, desk, free WiFi

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Laundry
  • Pet-friendly
  • Spa

Explore the area

Map
Zillergrund 903, Mayrhofen, Tirol, 6290
  • Ahorn Ski Area
    ‪17 min walk‬
  • Erlebnisbad Mayrhofen
    ‪5 min drive‬
  • Penkenbahn Gondola
    ‪6 min drive‬
  • Innsbruck (INN-Kranebitten)
    ‪68 min drive‬

Room options

View all photos for Romantic Suite, Balcony (Zirbe Deluxe)

Romantic Suite, Balcony (Zirbe Deluxe) | Living area | Flat-screen TV

Romantic Suite, Balcony (Zirbe Deluxe)

  • 75 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Suite, Balcony (Fichte)

Deluxe Suite, Balcony (Fichte) | In-room safe, desk, free WiFi

Deluxe Suite, Balcony (Fichte)

  • 93 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, Balcony (Bergfeuer)

Premium Suite, Balcony (Bergfeuer) | In-room safe, desk, free WiFi

Premium Suite, Balcony (Bergfeuer)

  • 90 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

View all photos for Premium Double Room

Premium Double Room | In-room safe, desk, free WiFi

Premium Double Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room | Living area | Flat-screen TV

Junior Double Room

  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Balcony (Zillerelfe)

Comfort Room, Balcony (Zillerelfe) | View from room

Comfort Room, Balcony (Zillerelfe)

  • 4 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room, Balcony (Mountain One)

Comfort Single Room, Balcony (Mountain One) | In-room safe, desk, free WiFi

Comfort Single Room, Balcony (Mountain One)

  • 28 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Suite, Balcony (Zillerelfe)

Premium Suite, Balcony (Zillerelfe) | In-room safe, desk, free WiFi

Premium Suite, Balcony (Zillerelfe)

  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Comfort Room, Balcony (Mountain Soul)

Comfort Room, Balcony (Mountain Soul) | In-room safe, desk, free WiFi

Comfort Room, Balcony (Mountain Soul)

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

ZillergrundRock Luxury Mountain Resort

Family-friendly hotel with 2 outdoor pools and full-service spa
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge. Housekeeping is not available.
ZillergrundRock Luxury Mountain Resort offers 34 accommodations with a safe and complimentary bathrobes. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Mayrhofen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Natur Alpin Spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

During your stay at ZillergrundRock Luxury Mountain Resort, you'll be within walking distance of Ahorn Ski Area. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and 2 outdoor pools
  • Treat yourself to massages at Natur Alpin Spa
  • Amenities include free newspapers in reception, a front desk safe and a gift shop
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Zillertal Dairy and a few minutes from Minigolf Mayrhofen
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
ZillergrundRock Luxury Mountain Resort offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi and wired Internet.

A fitness centre, spa services, and a terrace are also featured at the family-friendly ZillergrundRock Luxury Mountain Resort. Self parking is free.

This 4-star Mayrhofen hotel is smoke free.

Guests are served a free buffet breakfast.
ZillergrundRock Luxury Mountain Resort has a restaurant on site.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snowshoeing
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per pet, per day
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 8 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpin das Zillergrund
Alpin das Zillergrund Mayrhofen
Alpin Lodge das Zillergrund
Alpin Lodge das Zillergrund Mayrhofen
Zillergrundrock Mountain
Alpin Lodge das Zillergrund
​​​​​​​Mountain Resort ZillergrundRock
ZillergrundRock Luxury Mountain Resort Hotel
ZillergrundRock Luxury Mountain Resort Mayrhofen
ZillergrundRock Luxury Mountain Resort Hotel Mayrhofen

ZillergrundRock Luxury Mountain Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 36 out of 43 reviews
Rating 8 - Good. 7 out of 43 reviews
Rating 6 - Okay. 0 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, room comfort
World-class!
This resort is world-class at a very affordable rate! The facilities are updated and modern and the hospitality staff is outstanding. The hotel offers three meals a day including a 5-course chef-prepared dinner every night! The resort is focused on wellness and relaxation and is located in a beautiful area of Austria. It is not the easiest to get to, but is definitely worth the extra travel time once you arrive!
Stayed 3 nights in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good peaceful stay
Good overall. Nice modern hotel however could have had coffee/tea makers in the rooms.
Stayed 1 night in Nov 2023

10/10 Excellent

KELLNER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect place for a couple vication. Not one bad word. See you again.
Stayed 4 nights in Jan 2020

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Prof Dr JR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, quiet location - was not sure initially if I should stay in Mayrhofen or slightly outside. Perfect decision to stay outside. Great service. Extremely clean. Food is offered at long periods accommodating our hiking and e-biking "adventures". Really enjoyed ourselves. Staff very attentive to our needs also as vegetarians. Excellent spa facilities!!
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Beautiful property and grounds. The spa was amazing
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, with the friendliest staff who left us wanting for nothing. The food was incredible and we were truly spoilt every night at dinner. Helga was the sweetest host. We’ll definitely be back.
Stayed 10 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skiing friends from Cork Ireland
Excellent stay at Alpin Lodge The food was fabulous and the new bar area really cosy and modern Great value for the cost Hope to return again in the future
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel, very clean and beautifully. Modern design, great spa.
Stayed 7 nights in Jan 2019

10/10 Excellent

kerry, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FAB SKI HOTEL
What a fantastic find, this is our 10th year ski trip with a large group of mixed ages from 12 upwards and this is by far the best hotel we have found which is such great value for money. Although the hotel sits on the outskirts of town this really wasn't an issue as it was the first stop for the ski bus, which then went direct to the ski lift (like our own personal taxi). Every night we enjoyed a 5 course dinner which was fabulous, at first we thought fussy children this may be difficult but they also thoroughly enjoyed every meal. The Spa and Pool areas are outstanding and was a comfort at the end of a hard days skiing. I would highly recommend this hotel and we will definitely be going back. The Family and staff are so welcoming and all spoke very good English.

10/10 Excellent

pat, fermoy Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent skiing weekend
three couples for a skiing weekend. Hotel was excellent, staff excellent food excellent, hotel amenities excellent, we have no complaints or even suggestions for improvement. we will go back for sure

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great valley location, great food, sauna with a view. Wonderful hotel. No Tyrol vibe though (upscale pricing changes the atmosphere). Dining experience: This hotel has about 4 or 5 dining rooms. Was seated as the only person in one room. Multiple requests for a seating change without result. I actually believe the waitress gave a f*. Went to talk to receptionist, e voila, got a decent table. Somebody also put an extra drink from the bar on my room number. Ok.
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmmad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Ville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erittäin hyvä!
Hotelli, tilat ja ravintola olivat erinomaiset.
Stayed 5 nights in Feb 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ein Traum…
Stayed 2 nights in Dec 2023

8/10 Good

Maria

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in allem ein gelungener Urlaub
Stayed 3 nights in Dec 2023

10/10 Excellent

Johannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mein Aufenthalt in diesem Wellness-Hotel war schlichtweg fantastisch. Das Zimmer war nicht nur komfortabel, sondern auch äußerst ansprechend gestaltet. Die Einrichtung strahlte Gemütlichkeit und Eleganz aus, was meinen Aufenthalt sehr angenehm machte. Das kulinarische Erlebnis war ein weiterer Höhepunkt meines Aufenthalts. Das Essen im Hotelrestaurant war von außergewöhnlicher Qualität und Geschmack. Jede Mahlzeit fühlte sich wie eine kulinarische Reise an, bei der die frischen Zutaten und die raffinierte Zubereitung im Mittelpunkt standen. Der Wellness-Bereich des Hotels war ein wahrer Zufluchtsort der Entspannung. Pools, Saunen und Massagen sorgten für Erholung pur. Ich konnte den Stress des Alltags völlig vergessen und neue Energie tanken. Das gesamte Personal war äußerst zuvorkommend und immer bereit, alle Wünsche zu erfüllen. Die herzliche Atmosphäre trug dazu bei, dass ich mich hier wie zu Hause fühlte. Insgesamt kann ich dieses Hotel uneingeschränkt empfehlen. Es ist der ideale Ort, um zu entspannen, gutes Essen zu genießen und in luxuriöser Umgebung zu übernachten. Ich freue mich bereits auf meinen nächsten Besuch!
Stayed 7 nights in Oct 2023

10/10 Excellent

Lena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt zum Entspannen und Wandern!
Stayed 3 nights in Sep 2023

8/10 Good

jerome

Stayed 1 night in Jul 2023

8/10 Good

Bernd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poisitiv : Wellnessbereich sehr schön, Essen von ausgezeichneter Qualität, Personal zum größten Teil sehr freundlich, Negativ: Im Saunabereich mehrere Stunden keine frischen Handtücher, Personal wirkte z.t. etwas unkoordiniert

8/10 Good

Anja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben ein paar tolle Tage im ZillergrundRock verbracht, das Essen war ausgezeichnet und der neue Skypool einfach traumhaft schön. Besonderes Highlight für uns die bodenlose Kaffee- und Teetasse.
Stayed 4 nights in Sep 2022

8/10 Good

Madeline

Travelled with partner
Liked: Cleanliness, staff & service
Der Standort und seine Umgebung bieten eine traumhaft schöne Kulisse. Das Design, vor allem die neue Gestaltung sind schön ausgedacht, allerdings kamen wir zum Zeitpunkt der Neu-/Umgestaltung an, sprich Baustelle rundherum, was den zweiten Eindruck gedämpft und geschmälert hat. Kabel, Kippen, Plastik und Dosen lagen um das Zentrum der Baustelle herum, die wahrscheinlich die Bauarbeiter unachtsam liegen ließen. Das hätte man allerdings nach der Schneeschmelze gut und gerne aufräumen können. Der Ausblick war somit getrübt. Was wunderbar war: Wir lagen zur Seite der Ziller, was für uns ein herrliches Schlummergeräusch war (also auch nachts bei gekipptem Fenster) und das Essen/die Küche war ausgezeichnet. Für uns war alles vom Frühstück über den Lunch bis hin zum 6-Gang-Menü köstlich und es hat uns immer geschmeckt - auch das Auge hat stets mitgegessen: Es war immer ein Augenschmaus, durch die Liebe zum Detail. Das Personal, gerade die liebe Nicole im Service (Restaurant), waren überdurchschnittlich gut. Ihre besonnene und herzliche Art sowie ihre exquisite Arbeitsweise haben uns sehr zufriedengestellt, weil wir gefühlt immer willkommen waren. Sie hat sich immer sehr gut um uns gekümmert, man hat ihr Fachkompetenz und Fokus angemerkt und auch dadurch hatten wir immer ein angenehmes Erlebnis im Restaurant. Auch an der Rezeption bei Check-In/-Out wurden wir herzlich empfangen und verabschiedet. Aber: Unverhältnismäßig hoher Preis zur Aufenthaltsverlängerung (79 € p.P.!!)
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2020