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Phoenix Island

4.5 star property

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Photo gallery for Phoenix Island

Land view from property
1 bedroom, down duvets, individually decorated, individually furnished
1 bedroom, down duvets, individually decorated, individually furnished
Exterior
Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Spa
  • Pool
  • Pet-friendly
  • Breakfast available
  • Air conditioning

Explore the area

Map
107, Seopjikoji-ro, Seongsan-eup, Seogwipo, Jeju Island, 699-900
  • Sinyang Beach
    ‪2 min walk‬
  • Aqua Planet Jeju
    ‪5 min walk‬
  • Sukji Koji Beach
    ‪17 min walk‬
  • Jeju (CJU-Jeju Intl.)
    ‪45 min drive‬

Room options

View all photos for [Kids Play Coin] Royal Room(Pet Room) + Pet amenity + Warm pool & Sauna for 4+ Kids Play Lounge

1 bedroom, down duvets, individually decorated, individually furnished

[Kids Play Coin] Royal Room(Pet Room) + Pet amenity + Warm pool & Sauna for 4+ Kids Play Lounge

  • 112 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for [Kids Play Coin] Royal Suite (54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas

[Kids Play Coin] Royal Suite (54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

  • 178 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons

View all photos for [Kids Play Coin] Royal Ocean View Room (34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas

[Kids Play Coin] Royal Ocean View Room (34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

  • 112 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for [Kids Play Coin] Royal Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas

[Kids Play Coin] Royal Room(34PY) + Warm pool & Sauna for 4 + Kids Play Lounge

  • 112 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for [Kids Play Coin] Royal Suite(54PY)3 Bedrooms + Warm pool & Sauna for 6 + Kids Play Lounge

Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas

[Kids Play Coin] Royal Suite(54PY)3 Bedrooms + Warm pool & Sauna for 6 + Kids Play Lounge

  • 178 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons

View all photos for [Kids Play Coin] Royal Suite OceanView (54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas

[Kids Play Coin] Royal Suite OceanView (54PY) + Warm pool & Sauna for 6 + Kids Play Lounge

  • 178 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons

View all photos for Royal Room With Ocean View

1 bedroom, down duvets, individually decorated, individually furnished

Royal Room With Ocean View

  • Sleeps 4
  • 2 Single Futons and 1 Double Bed

View all photos for Royal Room (Pet Friendly)

1 bedroom, down duvets, individually decorated, individually furnished

Royal Room (Pet Friendly)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Royal Suite

1 bedroom, down duvets, individually decorated, individually furnished

Royal Suite

  • Sleeps 6
  • 2 Single Futons, 2 Single Beds and 1 Double Bed

View all photos for Royal Room

1 bedroom, down duvets, individually decorated, individually furnished

Royal Room

  • Sleeps 4
  • 2 Single Futons and 1 Double Bed

View all photos for Royal Suite With Ocean View

1 bedroom, down duvets, individually decorated, individually furnished

Royal Suite With Ocean View

  • Sleeps 6
  • 2 Single Beds, 2 Single Futons and 1 Double Bed

View all photos for Royal suite 3bed Rooms

1 bedroom, down duvets, individually decorated, individually furnished

Royal suite 3bed Rooms

  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Futons

View all photos for [Pool Pkg]Royal Room + Warm Pool for 4 (Wednesday Not Available)

1 bedroom, down duvets, individually decorated, individually furnished

[Pool Pkg]Royal Room + Warm Pool for 4 (Wednesday Not Available)

  • Sleeps 4
  • 2 Single Futons and 1 Double Bed

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About this property

Phoenix Island

Stylish beach retreat with outdoor pool
Catch some rays at the nearby beach or spend the day relaxing at Phoenix Island's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
Phoenix Island offers 300 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and a hairdryer. Rooms open to balconies. This individually decorated and furnished accommodation includes dining tables. Beds feature down duvets. Accommodation at this 4.5-star resort has kitchenettes with fridges, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath and bidets.

This Seogwipo resort provides complimentary wireless Internet access. 43-inch LCD televisions come with cable channels. Housekeeping is provided on request.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a lazy river and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, 르 쏠레이 테라피. Services include hot stone massages and massages. The spa is open selected days.
During your stay at Phoenix Island, you're just a quick walk from Sinyang Seopji Beach. Free WiFi in public areas, free self-parking and 3 restaurants are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Free self-parking
  • Dining options include 3 restaurants and 2 coffee shops/cafes
  • Buffet breakfast served daily for a fee
  • Splash around at the lazy river or swim in the indoor and outdoor pools
  • Indulge with hot stone massages at 르 쏠레이 테라피
  • Services include a free children's club, a lifeguard on-site and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and a playground
  • Just a 2-minute drive from Sukji Koji Beach and a few minutes from Seopjikoji
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Phoenix Island offers its guests a full-service spa, a lazy river, and an indoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. A 24-hour business centre and 3 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this resort measures 9289 square feet (863 square metres) and includes a conference centre. An outdoor pool, a children's pool, and a sauna are also featured at the luxury Phoenix Island. Free self parking is available.

This 4.5-star Seogwipo resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
코지(Koji) – This buffet restaurant only serves breakfast. Reservations are required.
해랑(Haerang) – This restaurant specialises in Korean cuisine and only serves dinner. Reservations are required. Open daily.
민트 레스토랑 (Mint Restaurant) – Overlooking the ocean, this fine-dining restaurant specialises in Fusion cuisine and serves lunch and dinner. Reservations are required. Open daily.
섭지(Seopji) – This bistro specialises in Fusion cuisine and serves brunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
민트 카페(Mint Cafe) – Overlooking the ocean, this café specialises in American cuisine and only serves brunch. Open daily.

Languages

English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 43,000 for adults and KRW 36,000 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 민트 레스토랑 (Mint Restaurant)
  • 민트 카페(Mint Cafe)
  • 섭지(Seopji)
  • 코지(Koji)
  • 해랑(Haerang)

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Heated pool
  • Hot tub
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Grocery/convenience store
  • Highchair
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (9,289 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Outdoor entertainment area
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot stone massages
  • Prenatal massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Dining table
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests travelling with a pet must present their pet's vaccination record (issued within 1 year) at check-in.

Renovations and closures

The following facilities or services will be unavailable from March 9 2025 to March 21 2025 (dates subject to change):
  • Sauna
The following facilities are closed seasonally each year. They will be closed from 9 March to 21 March:
  • Sauna
The property will be renovating from 9 March 2025 to 14 March 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the resort will make every effort to minimise noise and disturbance.
The following facilities are closed on Wednesday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Sauna

Access methods

Access code, staffed front desk

Pets

  • Pets: KRW 100000 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 43000 for adults and from KRW 36000 for children
  • Pet fee: KRW 100000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an access code.

We should mention

  • Pool access available from 1:00 PM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Phoenix Jeju Hotel Seogwipo
Phoenix Island Resort Seogwipo
Phoenix Island Seogwipo
Phoenix Jeju Hotel
Phoenix Jeju Seogwipo
Phoenix Jeju Seogwipo Island
Phoenix Jeju Resort Seogwipo
Phoenix Jeju Resort
Phoenix Jeju
Phoenix seopjikoji
Phoenix Island Resort
Phoenix Island Seogwipo
Phoenix Island Resort Seogwipo

Phoenix Island Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 524 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

ILHYUNG

Stayed 1 night in Nov 2024

10/10 Excellent

sungeun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족3인 대만족! 또 갈거랍니다:))
가족 3인 방문했어요~ 결론은 매우매우 만족입니다:)) 저희처럼 힐링여행 쉼여행의 취지라면 더욱 추천드리고 싶어요. 수영장/사우나(무료), 키즈 라운지(무료) 및 키즈 클래스(유료)도 운영해서 아이 심심치않고 저희도 모처럼 잘 쉬었네요~ 조식도 맛있어요!! 바로 걸어서 섭지코지, 유민 미술관은 꼭 들르시고요. 10분거리 성산일출봉 말모죠. 근처 아쿠아리움도 있어 3박 4일 알차게 보내다 갑니당!!
Stayed 3 nights in Sep 2024

10/10 Excellent

yunhee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

4/10 Poor

Caroline

Travelled with group
Liked: Cleanliness, staff & service
We did not enjoy stay for many reasons. Breakfast is expensive. 5 start price but 3 star buffet spread. We thought we booked for 2 days breakfast for 5 pax but they insisted that we booked for only 2 persons for 2 days only. Why would we buy breakfast for 2 when there are 5 of us? The room did not come ready with bath towels. We had only face towels. Last but not least, the Korean restaurant only served set meals and insisted we order a set each when we are 5 small ladies with small appetite.
Stayed 2 nights in Sep 2024

6/10 Okay

SUYONG

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gwangsoo

Stayed 3 nights in Sep 2024

2/10 Terrible

SEOKJIN

Stayed 1 night in Aug 2024

10/10 Excellent

Sun

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Sookja

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

gun woo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Jin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Wanjoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

HANA

Stayed 1 night in Aug 2024

8/10 Good

sun kyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

soi

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

EUN SEON

Stayed 1 night in Aug 2024

8/10 Good

Ju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대부분 훌륭
리셉션 직원들은 매우 친절. 하지만 수영장 접대 직원중에 가장 대표되는 직원(회색옷?) 응대가 매우 불친절하고 위압적으로 대처
Stayed 2 nights in Jul 2024

2/10 Terrible

sungwoo

Stayed 3 nights in Jun 2024

6/10 Okay

Huseyin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Daphne Bondal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Only small towels (face towels) were provided when we first came. We had to request for big towels on the Phoenix chatbot. Chatbot was quite difficult to use as everything was in korean so we had to use a translator to communicate. The place have signs of wear but room was spacious. If you dont have a car, better not get a room here. The nearest bus stop is 15mins walk from the hotel and the buses there are very irregular, expect to wait 30mins to 1.5hr. Taxi drivers will pass by the bus stop to try to get customers. Tried the breakfast once and it was average. Do note that there is a separate bulding for checking in called 'Check in Centre' which is not known to taxi drivers and is not shown in naver map. Check in staff was helpful and tried their best to communicate in english, although they struggled. Only advantage of booking this place is that Seopjikoji is only a few mins walk from the hotel so you can enjoy the scenery.
Stayed 7 nights in Jun 2024

10/10 Excellent

Albert

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lots of potential...sad to see such a lovely property in such bad shape. Hope they fix it up and maintain it much better.
Stayed 3 nights in Jun 2024

10/10 Excellent

Myunghwa

Stayed 3 nights in Jun 2024

10/10 Excellent

SURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice to have many programs to experience while I was there.
Stayed 4 nights in Jun 2024

10/10 Excellent

yoonsu

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

DONG EON

Stayed 3 nights in May 2024