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Lotte City Hotel Guro

3.0 star property

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Photo gallery for Lotte City Hotel Guro

Terrace/patio
Premium bedding, in-room safe, desk, free WiFi
Premium bedding, in-room safe, desk, free WiFi
City view
Vending machine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

Map
300, Digital-ro, Guro-gu, Seoul, 152-848
  • Guro Digital Complex
    ‪1 min walk‬
  • Gasan Digital Complex
    ‪2 min drive‬
  • Gocheok Sky Dome
    ‪20 min drive‬
  • Seoul (ICN-Incheon Intl.)
    ‪62 min drive‬

Room options

View all photos for [6PM Check In] Random Room Type

Premium bedding, in-room safe, desk, free WiFi

[6PM Check In] Random Room Type

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for [Business PKG] Standard Double Room - Breakfast for 1

Premium bedding, in-room safe, desk, free WiFi

[Business PKG] Standard Double Room - Breakfast for 1

  • 26 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Suite Double Room

Superior Suite Double Room | Premium bedding, in-room safe, desk, free WiFi

Superior Suite Double Room

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family twin

Premium bedding, in-room safe, desk, free WiFi

Superior Family twin

  • 26.1 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Motion Relax (Motion bed & 65-inch Smart TV)

Superior Double Motion Relax (Motion bed & 65-inch Smart TV) | Premium bedding, in-room safe, desk, free WiFi

Superior Double Motion Relax (Motion bed & 65-inch Smart TV)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double or 2 Single Beds (Run of house)

View from room

Room, 1 Double or 2 Single Beds (Run of house)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Twin Room

View from room

Standard Twin Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Family Twin Room

View from room

Standard Family Twin Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, free WiFi

Standard Double Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Streaming Service)

View from room

Superior Double Room (Streaming Service)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room (Streaming Service)

Premium bedding, in-room safe, desk, free WiFi

Superior Twin Room (Streaming Service)

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby sitting area

Shilla Stay Guro Digital Complex Station

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1004)
The price is CHF 89
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Shilla Stay Guro Digital Complex Station

About this property

Lotte City Hotel Guro

Hotel with free parking, in the vicinity of Gocheok Sky Dome
A restaurant, a fitness centre and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Lotte City Hotel Guro offers 287 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers.

Bathrooms include baths or showers, bathrobes and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Lotte City Hotel Guro. During your stay, you're just a quick walk from Guro Digital Complex. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 13 minutes by car from N Seoul Tower and 13 minutes from Myeongdong Street
There's a restaurant on site. WiFi and wired Internet are free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Lotte City Hotel Guro. Self parking is free.

This 3-star Seoul hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
C' Cafe (씨카페) – On-site buffet restaurant.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KRW 28,000 for adults and KRW 19,000 for children
  • A restaurant

Restaurants on site

  • C' Cafe (씨카페)

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The check-out time will be at 11 AM starting May 1, 2025.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 28000 for adults and from KRW 19000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guro Hotel
Lotte City Guro
Lotte City Guro Seoul
Lotte City Hotel Guro
Lotte City Hotel Guro Seoul
Lotte Hotel Guro
Lotte City Hotel Guro Hotel
Lotte City Hotel Guro Seoul
Lotte City Hotel Guro Hotel Seoul

Lotte City Hotel Guro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 752 out of 1084 reviews
Rating 8 - Good. 251 out of 1084 reviews
Rating 6 - Okay. 44 out of 1084 reviews
Rating 4 - Poor. 16 out of 1084 reviews
Rating 2 - Terrible. 21 out of 1084 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Logan

Liked: Staff & service, amenities, property conditions & facilities
Very clean. The staff was very friendly also. Theres a lot of different kinds of food around the hotel also
Stayed 5 nights in Dec 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Samerah

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel Stay
Wonderful stay and friendly staff. Decided to stay with them again this week.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yoojin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location with walkable train station
Stayed 4 nights in Nov 2024

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No opinion, over all good stay
Stayed 4 nights in Dec 2024

8/10 Good

Arsenio Jr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Brenda

Stayed 1 night in Oct 2024

6/10 Okay

DONG AN, Mississauga

Stayed 2 nights in Nov 2024

10/10 Excellent

Teandrea

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and beautiful area. It is central to anything you want to travel to.
Stayed 5 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Sun Kyung Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Sun Kyung Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

HYUNG SEOK

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Some staff very moody and rude towards clients/ very blunt and unkind when asked simple questions. Hospitality trainings required overall. Otherwise very good I would easily give 4 stars
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good place to stay!
Very nice place to stay with very kind helpful staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very nice place to stay.
Very nice place to stay with kind helpful staff!
Stayed 1 night in Nov 2024

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice, sheets were sometimes not as clean but staff and housekeeper was nice
Stayed 7 nights in Nov 2024

10/10 Excellent

Tomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff was wonderful
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good.
Overall good. Same breakfast items while staying.
Stayed 1 night in Nov 2024

10/10 Excellent

Nakisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was so nice and welcoming to me. The staff was so professional. I was impressed. While I was at the desk checking in with the staff, one customer ignored me and started asking the staff for things. (I understood their conversation in Korean) She kindly, and politely asked if she could finish checking me in and she will help him in just a minute. My heart fluttered because I wasn't expecting her to stand up for me. Even in my own country, it is not often that the staff stands up for me. If I come back soon, I will definitely stay here again!!! The room was great by the way. I loved the shower and bathroom. 10/10
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Stayed 3 nights in Oct 2024

10/10 Excellent

Merlina, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in process was seamless. The staff who checked me in was Mason. He spoke English very well. Initially, I checked in with two suitcases due to a continuing travel to a different country in a few days. There is no-one to help with my luggage, but they have carts that they provided me to take my luggage into my room. Oh yes, noteworthy to mention, I took AirPort Express bus 6004. The stop to drop is across the street, of the hotel. As I was carrying two big suitcases, it was very challenging to cross the street, my suitcases were sophisticated with wheels and I was able to handle them with very little issues. The room itself is clean and, I believe the star rating should be higher than a three. They have house shoes, and bathrobes. Two towels, regular body size towels. Nice toilet with warm seat and bidet. So many dining options, in the same building, or across the street within short distance. I want to mention a subways sandwich is about a block, a nice fast food bakery called Paris Baguette is next subway. If you want to explore, go behind subway sandwich, you will find a myriad of dining options and even street food. I particularly fell madly in love with a bakery coffee shop named May B, next to the metro. I recommend this hotel, it’s away from the touristy spots, but within a metro ride, a bus ride or an uber taxi that you can order from your uber app; pay by credit card or cash. To take the buses and metro ensure to have a T money card and load at 7-11.
Stayed 4 nights in Nov 2024

10/10 Excellent

PETER S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

HYUNG JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024