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Pousada Castelo de Palmela - Historic Hotel

4.0 star property
VIP Access

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Photo gallery for Pousada Castelo de Palmela - Historic Hotel

Lobby
Exterior
Interior
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Rua Castelo De Palmela, Palmela, 2950221
  • Castelo de Palmela
    ‪1 min walk‬
  • Palmela Castle
    ‪1 min walk‬
  • Arrabida Natural Park
    ‪17 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪35 min drive‬
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (Special 3+1)

1 bedroom, minibar, in-room safe, desk

Suite (Special 3+1)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Triple Room (Suite)

1 bedroom, minibar, in-room safe, desk

Triple Room (Suite)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (Special)

1 bedroom, minibar, in-room safe, desk

Suite (Special)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (Superior)

1 bedroom, minibar, in-room safe, desk

Family Room (Superior)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (Special 2+2)

1 bedroom, minibar, in-room safe, desk

Suite (Special 2+2)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

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About this property

Pousada Castelo de Palmela - Historic Hotel

Eco-certified pousada with free breakfast and 24-hour front desk
Along with a restaurant, this smoke-free pousada has a bar/lounge and concierge services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Pousada Castelo de Palmela - Historic Hotel offers 28 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Pousada Castelo de Palmela - Historic Hotel. During your stay, you're just a quick walk from Castelo de Palmela. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from Castelo de Palmela and Palmela Castle
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, multilingual staff, and a garden are also featured at the eco-certified Pousada Castelo de Palmela - Historic Hotel. Free self parking is available.

This 4-star Palmela pousada is smoke free.

Guests are served a free continental breakfast daily from 8 AM to 10 AM.
Pousada Castelo de Palmela - Historic Hotel has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 1551

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pousada Castelo Hotel Palmela Palmela
Pousada Palmela Castelo Palmela
Pousada Castelo Palmela Historic Hotel
Pousada Castelo Historic Hotel
Pousada Castelo Palmela Historic
Pousada Castelo Historic
Pousada Castelo de Palmela - Historic Hotel Palmela
Pousada Castelo de Palmela - Historic Hotel Pousada (Portugal)

Pousada Castelo de Palmela - Historic Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 192 out of 280 reviews
Rating 8 - Good. 65 out of 280 reviews
Rating 6 - Okay. 16 out of 280 reviews
Rating 4 - Poor. 6 out of 280 reviews
Rating 2 - Terrible. 1 out of 280 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2024

8/10 Good

tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very memorable stay in a unique setting. Roomwas old world and charming but did not have facility for USB charging.
Stayed 1 night in Dec 2024

10/10 Excellent

alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Jodi

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pousada properties are the best in Portugal!
Stayed 1 night in Nov 2024

10/10 Excellent

Badar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hosts, awesome service and an unforgettable experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities
The castle next door was terrific! (This is our 4th stay with the Pestana Group.) Breakfast was mediocre…overripe/underripe fruit etc. Terrible smell/toilet noises on 3rd night. Main room heater/fan was inoperable. Shower head didn’t work even though we asked for assistance. Nice size room. Clean, shower glass door gasket coming apart.
Stayed 1 night in Nov 2024

8/10 Good

YOKA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff was pleasant and friendly. we appreciated the bottle of wine as a welcome gift. Food served at dinner was below par... a too full plate of not very warm "Caramella" soup, (not our favourite), a full plate of tasteless black linguine with few shrimps, scallops and peppers. Service was below par. We had a bottle of rose, our glasses were never refilled, but those of other guests were. The male staff member was not overly friendly (to us...) The large room was excellent with beautiful view of the surrounding areas.
Stayed 1 night in Nov 2024

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being at the historic castle. We happened upon the mideival fair that weekend and was such a treat.
Stayed 2 nights in Sep 2024

8/10 Good

Berit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting historically to get to stay in a place like this.
Stayed 1 night in Sep 2024

10/10 Excellent

Celestine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly enjoyable experience. Great staff, breakfast, suites and overall hotel are a historic piece of heaven! You won't want to leave. There is enough to relax, explore and enjoy in the castle grounds/hotel. I worked while the family checked everything out. It was unforgettable!
Stayed 4 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A unique stay
We had amazing time at this place! Stuff were lovely and welcoming, the building itself right out of a fairytale. Stuff extremely helpful (thank you Anna!), and the rooms wonderful.
Stayed 1 night in Aug 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic hotel
We had a very pleasant stay at this Pousada. The room was well appointed and the bed was the most comfortable I’ve ever slept on. The breakfast was also superb. The staff were all extremely helpful and knowledgeable. You can also walk around the ruins and fortifications next to the hotel. It is a very beautiful setting. The only very minor negative was the shower fitting in the bathroom that is supposed to hold the shower head. It was very loose meaning when you showered you had to hold the shower head in your hand rather than leave it in the wall holder otherwise the water pressure would cause it to wobble around which sprayed water all around the bathroom rather than onto the person showering.
Stayed 1 night in Jul 2024

8/10 Good

Mike

Travelled with family
Disliked: Amenities
X
Stayed 1 night in Jul 2024

6/10 Okay

Thai Ping

Disliked: Staff & service, property conditions & facilities
Beautiful but in need of updating and bad food
The positives are this is a beautiful, historic building with great views and large rooms, the negatives are the service, especially in the restaurant, the food (the worst dinner we’ve had in Portugal, the fish was so overcook and had no sauce), the communal facilities (there’s a stunning courtyard, but it’s not used and it has 4 half dead orange trees and fake wisteria flowers, nothing else to make it nice) and the large bedrooms, which, although large and nice, need updating, especially the ugly bathrooms.
Stayed 2 nights in Jul 2024

8/10 Good

Atul

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Marissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palmela is a small, charming town with not much to do so our two night stay was just the perfect amount of time to be there. Staying in a historic castle is a one of a kind experience. Our room was luxurious, the whole place is elegant and the view from the property is amazing. It takes you back in time. The staff was very friendly and the breakfast was delicious!
Stayed 2 nights in Jul 2024

8/10 Good

Mike

Travelled with family
Disliked: Amenities
Stayed 1 night in Jul 2024

10/10 Excellent

Dorothy

Stayed 1 night in Jul 2024

10/10 Excellent

Marcos Fernando S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Eleanor Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Unique spot; great breakfast buffet
Stayed 3 nights in Jul 2024

8/10 Good

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Jul 2024