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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property

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Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Indoor spa tub
Bar (on property)
Lobby
Exterior
Room, 1 King Bed, Non Smoking, Hot Tub | Desk, laptop workspace, free cots/infant beds, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Soaky Mountain Waterpark
    ‪17 min walk‬
  • Wilderness at the Smokies
    ‪17 min walk‬
  • Sevierville Convention Center
    ‪18 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking, Balcony

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, laptop workspace, free cots/infant beds, free WiFi

Suite, Non Smoking

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub | Desk, laptop workspace, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking, Hot Tub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel with free breakfast, near Wilderness at the Smokies
Access to hot tub, coffee/tea in a common area and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities and a 24-hour front desk.
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations, with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the free breakfast at Quality Inn & Suites Sevierville - Pigeon Forge. During your stay, you'll be within walking distance of Soaky Mountain Waterpark. Features include free WiFi in public areas and free self-parking, plus 1 hot tub.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a gift shop and laundry facilities
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Soaky Mountain Waterpark and a few minutes from Wilderness at the Smokies
  • Dogs welcome for a fee (restrictions apply)
Quality Inn & Suites Sevierville - Pigeon Forge offers its guests a seasonal outdoor pool, Access to hot tub, and a children's pool. WiFi is free in public spaces. Free breakfast is available. Quality Inn & Suites Sevierville - Pigeon Forge also features gift shops/newsstands, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Sevierville hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10 AM to 11 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 326 out of 1004 reviews
Rating 8 - Good. 271 out of 1004 reviews
Rating 6 - Okay. 177 out of 1004 reviews
Rating 4 - Poor. 99 out of 1004 reviews
Rating 2 - Terrible. 131 out of 1004 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were traveling with our 6 and 8 year old sons and loved how there was a separate sleeping area and sitting area. We were able to tuck them into bed and still spend quality time with each other in the other part of the room without waking them.
Stayed 2 nights in Nov 2024

6/10 Okay

Tammy

Liked: Staff & service
The hot tub in pool area was not working ! Bath tub had visible ring jets in tub not working ! One light in bedroom was out ! Not what i was accustom to with quality inn!
Stayed 1 night in Dec 2024

8/10 Good

thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Book through motel Expedia is not what it seems!!!
Stayed 2 nights in Nov 2024

8/10 Good

Chevelle

Stayed 1 night in Nov 2024

4/10 Poor

Jonathan

Disliked: Property conditions & facilities
Clean, but old and in disrepair
Stayed 1 night in Dec 2024

8/10 Good

Jose A

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Indoor pool front view.
Love that we were in front of the indoor pool. Kept the room warmer.
Stayed 2 nights in Nov 2024

4/10 Poor

Tara

Travelled with family
Trash/cigarette butts/surrounded by construction
Stayed 2 nights in Nov 2024

10/10 Excellent

Linzee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family loved it here
Stayed 3 nights in Nov 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brooks

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! Will be staying there again in the future! Breakfast was great! Indoor pool and hot tub were as well!
Stayed 2 nights in Nov 2024

2/10 Terrible

Hunter, Pocatello

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel room was old and dingy, had holes in the wall, power outlets were installed incorrectly and the worse view from the balcony.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason

Stayed 5 nights in Oct 2024

8/10 Good

Donald

Was on our route close to dolly wood
Stayed 1 night in Nov 2024

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sara

Liked: Cleanliness
Target is right next door. Shower was small and shower head wasn’t very high. I had to been down and I’m 5’9”. Towels were clean and beds were comfy and the room was huge!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities
The ice machine was broke on the third floor. We requested the first floor due to my mother recently having foot surgery but they said the first floor was saved for guests with pets. The rooms were a great size. The shower was small- if you’re taller than 5’9” you have to bend down. The towels were good and clean and beds were comfy, too. I would stay again.
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Travelled with group
Liked: Staff & service
floor in my room had fresh red mud in several pla
Stayed 3 nights in Nov 2024

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom sink continuously leaked and there was water all in the floor in the bathroom when we woke up. There was also a stain on the couch that looked like blood.
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean breakfast was great beds are very firm and not comfy
Stayed 1 night in Oct 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great, a lot bigger than I expected. The only downside was the bathroom was a little small, I kept hitting the toilet paper dispenser while sitting down. Water pressure waa good, and hot water was HOT! Very nice. I wish I had tried out the hot tub, the pool area look really nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality in Sevierville
Wasn’t updated but overall clean good people pool hot tub breakfast everything was exceptional
Stayed 2 nights in Oct 2024

8/10 Good

Carl

Liked: Staff & service
Stayed 1 night in Oct 2024