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Wilderness at the Smokies - Stone Hill Lodge

3.5 star property

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Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Courtyard
Courtyard
Ice skating
Water park
Water park

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
190 Gists Creek Road, Sevierville, TN, 37876
  • Soaky Mountain Waterpark
    ‪7 min walk‬
  • Wilderness at the Smokies
    ‪8 min walk‬
  • Sevierville Convention Center
    ‪8 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Accessible

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom, Accessible

  • 71 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Executive Suite, 1 Bedroom

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom

  • 71 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed) | In-room safe, iron/ironing board, bed sheets

Standard Room (2 Queen Beds with Sofabed)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony | In-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed with Sofa bed, Balcony

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Wilderness at the Smokies - Stone Hill Lodge

Family-friendly Sevierville resort connected to the convention centre, a quick walk to Sevierville Convention Center
This resort features 7 restaurants, free water park access and an indoor pool. Self parking is free. Additionally, 3 poolside bars, 4 bars/lounges and a fitness centre are on-site.
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Wilderness at the Smokies - Stone Hill Lodge. During your stay, you'll be connected to the convention centre and just a quick walk from Wilderness at the Smokies. You'll find features such as free self-parking, plus 7 restaurants and 3 poolside bars.
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 7 restaurants, 2 coffee shops/cafes, 3 poolside bars and 4 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the indoor and seasonal outdoor pools
  • Services include a children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a gym, mini golf and ice skating
  • Guests have great things to say about the helpful staff and the location
  • Just a 1-minute drive from Sevierville Convention Center and 8 minutes from Tanger Outlets
Wilderness at the Smokies - Stone Hill Lodge offers its guests a complimentary water park, a lazy river, and a waterslide. There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 4 bars/lounges.

Event space at this resort measures 200000 square feet (18580 square metres) and includes a conference centre. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Wilderness at the Smokies - Stone Hill Lodge. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Sevierville resort.

Hidden Trail Bar and Gril – This family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant – Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill – This poolside family restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace – On-site coffee shop. Open daily.
Grizzly Grill – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Gym
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (200,000 square foot of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.87 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1789 out of 3216 reviews
Rating 8 - Good. 722 out of 3216 reviews
Rating 6 - Okay. 367 out of 3216 reviews
Rating 4 - Poor. 180 out of 3216 reviews
Rating 2 - Terrible. 158 out of 3216 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marquetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

kiran

Liked: Staff & service
Booked a room where th Balcony and they gave us the room with patio
Stayed 1 night in Dec 2024

6/10 Okay

Susan

Had a decent couple of days with our grandchildren. TV in room was so old had no color. Turned it in and they never bothered with fixing it. Must’ve had heat in room locked at 80 degrees. Was so hot grandchild coughed all night long. Had to sleep with balcony door open until 5:30 am to get it cooled down enough to rest.
Stayed 2 nights in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved everything about the whole experience
Stayed 3 nights in Dec 2024

6/10 Okay

cody

Stayed 3 nights in Dec 2024

4/10 Poor

cody

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Beds were horrible, thermostat wouldn't regulate the room. It was either really hot in the room or really cold.

6/10 Okay

Cassandra

Liked: Cleanliness
Stayed 4 nights in Dec 2024

4/10 Poor

Rajesh

Stayed 2 nights in Dec 2024

8/10 Good

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved the waterpark and activity areas! Dining options were a bit limited, ad were the hours. No room service after 10pm.
Stayed 3 nights in Dec 2024

8/10 Good

Jimmy

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time taking our kids after Christmas. It was the perfect amount of stuff to keep our 4, 11, & 12 year olds entertained.
Stayed 1 night in Dec 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eric at the front desk was amazing, helpful, and fast!
Stayed 1 night in Dec 2024

2/10 Terrible

UNNIKRISHNAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

heather

Stayed 2 nights in Dec 2024

10/10 Excellent

Donette

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Kids First
Our stay was nice! The resort is a little outdated, but the activities for the children were great!! Which is what's most important!!!
Stayed 1 night in Dec 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Diane, Crossville

Stayed 2 nights in Dec 2024

10/10 Excellent

Shamika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I always stay here. The service is always good, the rooms are always clean, and the onsite activities are always fun. I give it a 10 because i always leave satisfied.🤗🤗🤗
Stayed 3 nights in Dec 2024

10/10 Excellent

Kamry

Liked: Cleanliness, staff & service, property conditions & facilities
We love this place ❤️
Stayed 1 night in Dec 2024

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 2 nights in Oct 2024

2/10 Terrible

Sabrina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stone hill building needs updated and fixed. Hot water wasn’t hot and carpet in hallways was wrinkled and humps in floor
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 1 night in Nov 2024

10/10 Excellent

Scearia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Amazing family vacation
Amazing time, great indoor water park, arcade and indoor fun park activities package was an amazing value.Plenty of wonderful winter indoor and outdoor activities. Definitely worth every cent and we didn’t even have to leave for anything. Food, fun, and convenience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Pieter

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our family had a good time here, would especially recommend to people with children, the water park was a lot of fun. Room was clean, the resort looked well maintained. We would come back to this place again.
Stayed 2 nights in Dec 2024