2/10 – Ungenügend
Ashlyn K.
31. März 2025
Gut: Sauberkeit
Not as advertised
We were really looking forward to our stay as it was the first time in a few years my whole family would be together. We thought this place was going to be just right with the age ranges staying with proximity to beach and pool. Upon our arrival the elevator did not work, which was a disappointment for my 80 year old grandmother having to manage the stairs. The elevator was fixed two days later. The pool and hot tub worked the first night and next morning, but 80% of the remaining days the hot tub continued to drain and did not remain heated. The pool also did not heat as well. Having small children led to be a problem. When reaching out to management they replied, “the pool company thought this may occur until the part was in to be fixed”. This was not brought to our attention anytime prior to our arrival. This would not have been as big of a deal if we did not have small children and one main reason for booking was for the pool. The house also had a putt putt green but no putters. I reached out to management and they said we would have them the next day but never received during our stay.
Ashlyn K.
Aufenthalt von 4 Nächten im Februar 2025