1. Limited Wi-Fi other than right near the front door - could not work remotely, lost substantial income and wasted hours trying to resolve it only to learn that the owner of the property chose substandard internet service provided by the HOA to save $. And there is limited cellular service for data too. Shame on the owner for misrepresenting the unit as having adequate Wi-Fi! I spent hours sitting in the cold atrium right next to the wireless access point in 40 degree temps just to try to work remotely! No Wi-Fi in any bedrooms
2. Our vehicles got booted 4 times during a 2 week stay, costing us over $600 in fees all because the website to register vehicles did not work, only to learn that the boot company owns the website and profits from the website not functioning properly! Although the property management company attempted to assist, even they failed to register one of our cars, resulting in a second boot. While they made good on crediting us back for some of this, the amount of hassle and aggravation literally lost us 15 to 20 hours of vacation time trying to resolve it all. The Colorado boot company that the HOA hires to police the property are criminals, and reminds you of a mafia operation. The amount of red tape to protect your vehicle and your wallet is not worth staying or parking at this location.
3. Access to the amenities offered is not super easy to locate, and takes some work. Plan on needing to spend an hour trying to figure out where everything is and how to access it.
4. Washer and dryer is not in the unit, and is in a common area, and is coin operated. Not what we expected.
5. Kitchen was minimally, set up to cook in, and although we were able to get by, anyone who wanted to cook ful meals, had a full house, would find the kitchen not sufficiently stocked to have it be a “home away from home“
6. Only 4 seats at the dining room table. No friends able to join us.
7. To be fair, on the upside, the property management company was available to answer phones, and did so in a timely manner, although often could not often help right away. The saving grace to our nightmare was Brittany, the operations manager. She did what she could to try to make our nightmare right again.. At least she was compassionate with our plight. The unit was recently redone, sleeping arrangements were comfortable, but rooms were tight in terms of livable space. We were grateful they provided humidifiers. That’s about all we were grateful for.