We had a good, though not great, stay at this property. Its location is fantastic—just minutes from Sister Bay’s marina and downtown, making exploration easy. The game room was a fun addition for family time, and the outdoor fire table was perfect for relaxing in the evenings. The large dining room table comfortably accommodated everyone for meals and games.
However, there were a few quirks to get used to. The number of light switches was overwhelming, and it wasn’t always clear which switch controlled which light. The heating and cooling system, using ductless wall mounts and electric heat, kept the place cozy but required some balancing. There are stairs to the downstairs area, which were challenging for our “seasoned” family members, as well as steps from the main entry to the kitchen, dining, and living areas.
Notable Maintenance Issues
1. Blocked Dryer Vent: The dryer indicated a 90% blocked vent. Despite contacting the assistant property manager, no maintenance arrived. My husband confirmed it was clogged, so we couldn’t do any more laundry due to fire risks.
2. Hot Tub Issues: The hot tub, initially fine, had cloudy water and an odd odor by Day 2. We were told an emergency cleaning would cost $200 and wouldn’t be ready until the evening. There were no visible chemicals for maintenance, raising health concerns, and the assistant property manager couldn't specify what was used. She promised to follow up but never did, leaving the hot tub unusable.