The property was beautiful, but very little communication (and long response time) from Vacasa. No information booklet on arrival, not well cleaned, many shades not working, lightbulbs out, and no explanation on how to use heaters. The only information we got was the entry code. If that hadn’t worked we would have waited 4 hours for anyone to get back to us. All that having been said, when they finally got back to us they tried to give us more explanation & answered our questions. Unfortunately the heat had been turned off in one of the bedrooms, so the first night was chilly for daughter & son-in-law. We actually had a great time, but a welcome booklet would have gone a long way to answer our questions.