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Thalassa Sousse Resort & Aquapark

4.0 star property

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Photo gallery for Thalassa Sousse Resort & Aquapark

Interior
Exterior
Bar (on property)
Restaurant
Free WiFi

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • All-inclusive
  • Spa
  • Gym

Explore the area

Map
Boulevard 14 Janvier 2011, Sousse, Sousse Governorate, 4039

Room options

View all photos for Single Room

Free WiFi

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Free WiFi

Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Bungalow

Free WiFi

Basic Bungalow

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Triple Room

Triple Room | Free WiFi

Triple Room

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Basic Bungalow, 1 Bedroom

Free WiFi

Basic Bungalow, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Bungalow

Free WiFi

Basic Bungalow

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Thalassa Sousse Resort & Aquapark

Family beach fun and water park
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and spa services.
Thalassa Sousse Resort & Aquapark offers 483 accommodations with air conditioning. This Sousse hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and detox wraps. The spa is equipped with a steam room.
During your stay at Thalassa Sousse Resort & Aquapark, you'll be close to Sousse Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Splash around at the water park with a waterslide or swim in the indoor and outdoor pools
  • Treat yourself to massages or detox wraps at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute drive from Grande Mosque and a few minutes from Hannibal Park
Thalassa Sousse Resort & Aquapark is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Thalassa Sousse Resort & Aquapark offers its guests a full-service spa, a water park, and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Thalassa Sousse Resort & Aquapark. Free self parking is available.

This 4-star Sousse hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Thalassa Sousse Resort & Aquapark has a restaurant on site.
Room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

Arabic, English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Water park
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Detox wraps
  • Massage
  • Steam room

Accessibility

  • Lift

Room amenities

Bathroom

  • Bathtub or shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.56 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Thalassa Sousse Resort Aquapark
Thalassa Resort Aquapark
Thalassa Sousse Aquapark
Thalassa Aquapark
Thalassa Sousse & Aquapark
Thalassa Sousse Resort & Aquapark Hotel
Thalassa Sousse Resort & Aquapark Sousse
Thalassa Sousse Resort & Aquapark Hotel Sousse

Thalassa Sousse Resort & Aquapark Reviews

Reviews

5.6
Rating 10 - Excellent. 2 out of 27 reviews
Rating 8 - Good. 7 out of 27 reviews
Rating 6 - Okay. 8 out of 27 reviews
Rating 4 - Poor. 3 out of 27 reviews
Rating 2 - Terrible. 7 out of 27 reviews

5.6/10

Cleanliness

5.0/10

Staff & service

6.8/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

Teresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel allowed early checkin and late checkout. There is a water park attached and water slides in the hotel pools. The food and beverage service was good, The staff was pleasant and accommodating. The animation team provided great entertainment and programs. I didn’t like that sometime inappropriate music was played which involved cursed words, definitely not appy for family/children. I did not like the fact that there was only one ladder to get in and out of pool. Need more strategic placed ladders. Overall it was a pleasant stay.
Stayed 3 nights in Jul 2024

2/10 Terrible

Seif, New York

Disliked: Cleanliness, property conditions & facilities, room comfort
Understaffed, dirty and crowded hotel. My son left the hotel after 2 nights during which he suffered from mosquitoes bites and other weird insects. We informed the personnel of the hotel but they did not take any measure. By the way how come that a four star hotel charges extra money for some basics services (like having a mini refrigerator or a locker for your valuables). In addition, how come that a four star hotel impose restriction on your consumption of water (1 bottle per room per day regardless of the number of guests).
Stayed 4 nights in Aug 2018

6/10 Okay

Samah, Tunis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too much residents
It is a nice hotel but because a lot of residents were there it was not possible to staff to serve us properly, we have make line to eat etc the quality of the food and the the room cleanliness were terrible
Stayed 6 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The aquapark and beach are great but the Hotel service is a desaster. The Hotel was full but not well prepared for too many residents.

4/10 Poor

Kémil

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
À eviter
Stayed 3 nights in Sep 2024

6/10 Okay

Khalil

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Väldig fin och trevlig hotell. Inte den bästa personalen. 6/10
Stayed 2 nights in Sep 2024

2/10 Terrible

Maher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

2/10 Terrible

yasmin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
C’est le pire hôtel de toute ma vie entière !!! Je vous le déconseille vraiment. Il n’est pas digne d’un 4 étoiles. La nourriture est immonde, c’est tout les jours les mêmes choses !!! Ce n’est pas frais, je suis tombée malade tout le séjour à cause de leur nourriture. Lors du repas, tout le monde se pousse PERSONNE ne respecte la queue c’est une JUNGLE vraiment du jamais vu. Pour les chambres, la femme de ménage ne fais même pas les lits elle essuie juste le sol vite fait, elle nettoie pas le lavabo et la baignoire c’est tellement dégoûtant. Bref je vous déconseille d’y aller c’est une perte d’argent !!!!!
Stayed 7 nights in Aug 2023

10/10 Excellent

Moez

Liked: Room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2021

6/10 Okay

Mohammed Rafik

Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Correct
Bon séjour, dans l'ensemble acceptable,
Stayed 7 nights in Sep 2019

8/10 Good

Cherifa

Liked: Cleanliness, property conditions & facilities, room comfort
Bon rapport qualité prix grâce à l’aquapark
Dans l’ensemble notre séjour s’est bien passé, bungalow confortable mis à part la salle de bain à rafraîchir surtout la robinetterie. Chek in prévu à 14h arrive à 14h05 clés uniquement à 15h30 et ménage toujours pas fait dans la chambre. Femme de chambre agréable équipe d’animation très présente serveur disponible mais accueil très froid surtout la personne qui s’occupe des réservations de table pas pro du tout pas souriante et pas agréable. Piscine toboggan jeux pour enfant au top Repas assez bon dans l’ensemble et varié mais la queue certaine fois était penible pour se servir au buffet et les boissons sont servi par deux ou trois jeunes hommes qui un coup servent une bière pression en mettent partout et ensuite servent du coca et du fanta sans gaz et chaud. Clim éteinte dans le hall h24 sympa quand on doit attendre 2h d’avoir sa chambre Système de climatisation des chambre coupée de 8h à 14h oublier les siestes le matin il faut allez à la piscine impossible de rester dans la chambre! Beaucoup de russes qui ne respectent pas grand choses.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
فرح جدا بهذه العطله نزل جميل أقامه هادئه الخدمات من أحسن الخدمات التى توجد في العالم السعر مناسب شكرا لكل عربي على الإستقبال
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une catastrophe a éviter..!
Je déconseille vivement d'y mettre les pieds, c'est une vraie arnaque: Accueil: on nous a demandé de payer un supplément pour mon enfant de 12ans.. Attente de plus de 3 heures Service de chambre: ne passe jamais nous n'avons pas eu de serviette pendant tous notre séjour de 4 jours État des chambre: délabré pourri plein de fourmis matelas infectés (cf images) Situation de la chambre: a côté d'une piscine ouverte au publique et musique Raï à fond toute la journée impossible de faire un sieste... Restauration : on fait de la queux pour avoir tout..(des frites et des oeufs et un petit morceau de viande, un morceau de pizza...)mais personne ne respecte la queux On mange des pastèque chaque jour comme fruit, des repas locaux avec des pattes chaque jour on a fini par céder et manger dehors. Tout est payant : télécommande de clim/TV, frigo, coffre fort.. On a eu droit a une bouteille d'eau par jour..! Service : les salariés sont dépassés et démotivés.. Il reconnaissent la médiocrité du service l'etat des tenues des maîtres mangeurs est honteux.. Animation : répétitive sans créativité. C'est le pire hôtel dans le quel on peut séjourner...!
Stayed 4 nights in Aug 2019

8/10 Good

Béchir

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous n avons pas aimer la restauration il y avez pas de viande Les plats toujours vide ,la pâtisserie Manquante les fruits pareil .les gens se comporte mal ( russe) Mauvaise organisation pour le restorant manque de personnel
Stayed 5 nights in Jul 2019

4/10 Poor

Malek

Disliked: Staff & service, property conditions & facilities, room comfort
A vite oublier
Très déçu de cet hôtel. Un accueil exécrable, j’ai réservé un bungalow pour 4 personnes en payant tout mon séjour d’avance par carte bleu. Arrivé à l’hotel, on m’affirme froidement qu’il n’y avait aucune réservation. Après 2h d’attente et un gros coup de gueule avec la réception on trouve enfin ma réservation. (Merci à la help desk d’hotel.com pour sa réactivité). L’hôtel est all inclusive, cependant la wifi est payante (10 dinars) la salle de sport est payante aussi (10 dinars la journée). Enfin c’est un parcours du combattant pour avoir une bouteille d’eau. En ce qui concerne le self... nous y sommes allez seulement 1x vu la qualité des plats proposés... Seul point positif : les tobbogans (quand ils ne sont pas bondés car l’hôtel est aussi un parc aquatique pour les visiteurs extérieurs...)
Stayed 3 nights in Jul 2019

6/10 Okay

Ali

Disliked: Property conditions & facilities, room comfort
Clim HS dans la chambre, hôtel très bien à l’exterieur Mais nul à l’intérieur. Concernant le restaurant c’est pas top
Stayed 3 nights in Jul 2019

2/10 Terrible

Nino, Oran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel sale, service horrible
À notre arrivée on nous donne un bungalow alors qu'on avait réservé une chambre sous prétexte que l'hôtel affiche complet, le bungalow était dans un piteux état (cafards, salle de bain dégueulasse, étagères cassées draps troués) Impossible de nous trouver une autre chambre alors nous décidons de passer la première nuit dans un autre hôtel. Le lendemain matin on nous propose une autre chambre. Bref le service est horrible le restaurant on dirait que c'est une aide humanitaire pas un 4 etoiles Le personnel est affreux, l'hôtel est très sale toutes les boissons sont diluées même le café. Une bouteille d'eau minérale par jour et par chambre !!!! Waouh et c'est ça un 4 etoiles ???? Hôtel a fuire... C'est de l'argent jetée par les fenêtres... Heureusement on n'a pris que 3 nuitées
Stayed 3 nights in Aug 2018

8/10 Good

chahinez

Disliked: Staff & service
Stayed 7 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
vacances gâchée
a eviter.....c une honte.....une mascarade cet hotel

2/10 Terrible

Mehdi, Danmark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thalassa snydt hotel .
Jeg holder ferie 2 gange om året og jeg bor på hotel hver gange , aldrig jeg har set , den kan ikke være hotel , jeg har annuleret min reservation fra 1st nat , det er snydt og alt hvad står på hotel annoncen passer ikke , service = 0 , snavs over de hele , alle møbler og gulve klister med snavs . Problemer er hvordan i accepterer og giver tilbud til folk at reservere ophold på den Hotel . I kan godt sende nogen kigge op kontrollere det hotel , aldrig jeg har set . Morgen mad uden teske og jeg har spurt restaurant chef , han siger at i bruger ikke teske til morgen mad , jeg gik ud fra hotellet sammen min familie og spist morgen mad ud fra hotellet . Det er snydt hotel .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort