8/10 Bien
Alyson S.
3 déc. 2024
Les points faibles : Propreté
Cleanliness and communication
When we arrived at 4 pm, the property still hadn’t been cleaned. They allowed us to go in but they left without vacuuming and did not leave us enough towels for our whole family. We called the next morning for the towels and to replace a chirping smoke detector. Multiple people came out to the property over the next couple of hours asking us what we needed and trying to change the smoke detectors, not realizing somebody already came. The staff did not seem to be communicating with each other. However, we finally got everything we needed. The property could use some maintenance as many things don’t work as they should or are very poorly repaired. However, we had a great time and made the best of our stay. The kids and adults all loved the game room and we took full advantage of all the sleds in the garage to play in the snow.
Alyson S.
Séjour de 5 nuits en novembre 2024