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SureStay Plus Hotel by Best Western Southern Pines Pinehurst

2.5 star property

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Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | In-room safe, desk, laptop workspace, iron/ironing board
Reception
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Pool
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
1675 Us Highway 1 S, Southern Pines, NC, 28387
  • Southern Pines Golf Club
    ‪4 min drive‬
  • Pinehurst No. 9
    ‪5 min drive‬
  • Pinehurst Resort
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub (Bathtub)

Standard Room, 1 Double Bed, Accessible, Bathtub (Bathtub) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Bathtub (Bathtub)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Southern Pines Pinehurst

Hotel in Southern Pines with free breakfast and fitness centre
An outdoor pool, a fitness centre and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
SureStay Plus Hotel by Best Western Southern Pines Pinehurst offers 123 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. 49-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Southern Pines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Southern Pines Pinehurst. During your stay, you'll be close to Pinehurst Resort. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Town of Auberdeen Municipal Building and a few minutes from Southern Pines Golf Club
  • Dogs welcome for a fee
SureStay Plus Hotel by Best Western Southern Pines Pinehurst offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly SureStay Plus Hotel by Best Western Southern Pines Pinehurst also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Southern Pines hotel.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Pinehurst
Best Western Pinehurst Inn
Best Western Pinehurst Inn Southern Pines
Best Western Pinehurst Southern Pines
Best Western Pinehurst Hotel Southern Pines
Best Western Southern Pines
Southern Pines Best Western
Southern Pines Best Western
Best Western Southern Pines
Best Western Pinehurst Inn

SureStay Plus Hotel by Best Western Southern Pines Pinehurst Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 327 out of 954 reviews
Rating 8 - Good. 303 out of 954 reviews
Rating 6 - Okay. 155 out of 954 reviews
Rating 4 - Poor. 99 out of 954 reviews
Rating 2 - Terrible. 70 out of 954 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience, there was mold everywhere mildew smell everywhere including cigarette smell to !! The fridge didn’t work there was dead bugs in the bathroom & also bed bugs ! Towels were disgusting. The mildew smell lingered onto our clothes. Horrible stay ! They didn’t say anything when i mentioned any of this either.
Stayed 1 night in Jan 2025

8/10 Good

Jaron

Stayed 2 nights in Nov 2024

4/10 Poor

lenny

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Keishan, Raeford

Stayed 4 nights in Nov 2024

6/10 Okay

Deborah

Disliked: Cleanliness, amenities, property conditions & facilities
Beds comfortable. Breakfast poor. Room dirty. Would not allow you to bring any food or beverage to room. Odd as the room has a refrigerator and microwave.
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go for the free breakfast.
Nice place to stay. Felt safe. Free breakfast was not worth the free. Tried to make me stay in the dining room to eat a muffin and coffee. Threw it away and left.
Stayed 1 night in Nov 2024

8/10 Good

Mike

Business traveller
Lacking in much needed maintenance in the rooms. Appears cutting corners is how they keep the rates down. It was good enough for the money
Stayed 3 nights in Nov 2024

6/10 Okay

Ashley

Stayed 1 night in Sep 2024

10/10 Excellent

Lori-Dawn

Liked: Property conditions & facilities
Great improvement from last time! Thanks again
Stayed 1 night in Oct 2024

6/10 Okay

Bill

Travelled with family
Liked: Staff & service
The hotel was older and average. The breakfast was poor, and the coffee was instant.
Stayed 1 night in Nov 2024

10/10 Excellent

Paris

Stayed 7 nights in Oct 2024

4/10 Poor

L.

Stayed 5 nights in Jul 2024

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast=cold breakfast
Stayed 4 nights in Oct 2024

8/10 Good

David

Travelled with group
Liked: Amenities, property conditions & facilities
The bathtub could use some maintenance but overall it’s a good place to stay and we use it when in the area
Stayed 2 nights in Oct 2024

2/10 Terrible

Lori-Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities
I have politely told management and staff about the issue with the terrible housekeeping and filthy conditions, I have asked for a refund for at least the last 2 nights of my stay. It was very disappointing and very frustrating, so noisy and loud all night I barely got 4 hours of sleep all weekend! And I drive 2,800 miles to get here every month. I feel like asking for clean floors and showers and a decent nights sleep is like the basic’s of running a good business!
Stayed 1 night in Oct 2024

4/10 Poor

Lori-Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities
I have been a good customer for the last several months, when I came to town to visit family I always stayed here. The last couple of stays were terrible the rooms were filthy, hair in the shower and refrigerator, the floors are filthy dirty and the bugs were everywhere both dead and alive! I have spent several hundreds of dollars here and every time I stay you all put me in a room in the busiest most noisy area of the hotel! Also didn’t feel safe in the parking lot at night this time
Stayed 1 night in Oct 2024

10/10 Excellent

Lori-Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying here! It’s great but the floors in rooms need mopping and cleaning!
Stayed 1 night in Oct 2024

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There can be more options for the Continental breakfast. Very limited items
Stayed 1 night in Oct 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Stayed 1 night in Jul 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lori-Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about this place and always recommend it to my friends and family!
Stayed 1 night in Oct 2024

6/10 Okay

bobby

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I've stated that property before. I stayed there the past 5 months once a weekend. Prior to this all my experiences were exceptional October 12th 2024 I stayed there the bathroom had hair all over the sink. The floor that were hardwoods was not swept. The air condition look like somebody spilled Coca-Cola all over. Two double beds in the room or made up differently. Really don't think that sheets have been changed on one bed I arrived late didn't have any of the rooms available so I just sucked it up for the night. The staff is exceptional but the house cleaning staff desires some upgrades
Stayed 1 night in Oct 2024

8/10 Good

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Room and facility was in a clean and safe location. Room was not old and musky smelling. Appears to be pretty new renovations. Nice pool and you can walk to several restaurants, stores for anything you need if you don’t want to drive.
Stayed 3 nights in Jul 2024