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Stafford Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Stafford Hotel

Outdoor pool
Exterior
Iron/ironing board, free cots/infant beds, free WiFi, wheelchair access
Bar (on property)
Interior

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Room service

Explore the area

Map
Kensington Place, St. Helier, Channel Islands, JE23PA
  • The Georgian House
    4 min walk
  • Jersey Opera House
    4 min walk
  • St. Helier Town Hall
    6 min walk
  • Jersey (JER)
    14 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free cots/infant beds, free WiFi, wheelchair access

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Iron/ironing board, free cots/infant beds, free WiFi, wheelchair access

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

About this property

Stafford Hotel

Hotel with free breakfast, near Port of Jersey
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Full breakfast is free. Additionally, WiFi in public areas, a seasonal outdoor pool and conference space are on-site. All 72 rooms provide in-room free WiFi, room service and TVs. Other amenities available to guests include coffee makers, hairdryers and showers.
Stafford Hotel offers 72 accommodations with coffee/tea makers and a hairdryer. This St. Helier hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Stafford Hotel, you're just a quick walk from The Georgian House. Features include free breakfast, plus an outdoor pool and a restaurant. This comfortable hotel has 72 rooms over 4 floors. All rooms offer free WiFi and TVs.
  • All accommodations offer TVs, room service and coffee makers
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Jersey Opera House and 12 minutes on foot from Port of Jersey
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have WiFi and wired Internet for a fee.

An outdoor pool, gift shops/newsstands, and tour/ticket assistance are also featured at Stafford Hotel. Parking is available for a fee.

This 3-star St. Helier hotel is smoke free.

Guests are served a free full breakfast daily from 8 AM to 9:30 AM.
Stafford Hotel has a restaurant on site.
Room service is available.

Languages

English, French, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • Free full breakfast available daily 8 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 1 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 27 September and 31 December.

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Stafford Hotel St. Helier
Stafford St. Helier
The Stafford Hotel
Stafford Hotel Hotel
Stafford Hotel St. Helier
Stafford Hotel Hotel St. Helier

Stafford Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 55 out of 358 reviews" "
Rating 8 - Good. 178 out of 358 reviews" "
Rating 6 - Okay. 80 out of 358 reviews" "
Rating 4 - Poor. 30 out of 358 reviews" "
Rating 2 - Terrible. 15 out of 358 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Neil

Liked: Cleanliness, staff & service, room comfort
Great Location, friendly staff
Great location, mid range hotel within walking distance of everything. Parts of hotel getting a bit worn is it only opens for peak season. Staff friendly, breakfast good (buffet) with plenty of choice
Stayed 1 night in Sep 2021

2/10 Terrible

Rob

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very sad hotel, in need of complete redecoration and modernisation. the bar never opened and wallpaer was hanging off. Rumour has it that it will be closed soon and converted into apartments.
Stayed 7 nights in Sep 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. I told them in advance that I was traveling with a bicycle and wanted a safe place to leave it. I was allowed to store it in my room which helped me to keep it safe on my trip. They even gave me a ground floor room which was very helpful with my bike and heavy luggage.
Stayed 7 nights in Aug 2021

6/10 Okay

H G

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The beds and pillows were old/beyond their reasonable life/incredibly uncomfortable The baggage store was left unlocked both times we tried to use it The breakfast was amazing, with staff who were very jolly and went out of their way to help The hotel is very near the bus station, beaches and town centre
Stayed 2 nights in Aug 2021

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fantastic. Rooms clean and spacious. Doesn't do evening meals which made it difficult as most other places were full beyond capacity
Stayed 3 nights in Aug 2021

2/10 Terrible

james

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2021

4/10 Poor

Peter

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Never again
Paid for breakfast but they would not honour my booking. Tired grubby premises that is really just a block of poor rooms. Food, bar and pool are all down the road at another hotel. The two stars rating at the front door seems overly generous.
Stayed 5 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

4/10 Poor

john

Disliked: Cleanliness, staff & service
left hungry
Booked this hotel with breakfast. Hotel informed me that Hotels.com had booked room only . So, as a customer showing the hotel confirmation of my booking which included breakfast they refused to honour this, it was left up to me to try and sort it out . Thee days into my holiday I gave in, still not getting anywhere with hotels.com or the Stafford. The only way for us to get breakfast was to pay the Stafford £20, we went elsewhere. So the Stafford and hotels.com don't give a **** about customer care. Hotel is also quite grubby took them 4 days to get room cleaned after asking. Room sadly in need of update . lots of stains and mould on ceiling, however bed was fine clean and comfortable.
Stayed 7 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value - Good Location Close to the hospital buffet breakfast good You get a bit more than yo pay for
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property front is only feet away from busy side street. Our room was over reception and therefore overlooked the street. Property smelt of cigarettes in reception and lounge areas. Room shabby, holes in wall from previous fixings, stains on wallpaper and carpet. WiFi very poor in bedroom. TV only showed 3 channels, screen very small, picture rolled. Noise from traffic and local bars kept us awake, until after 2am at weekend, language foul, traffic fumes in our room and also some cigarette fumes. Drunk asleep in doorway opposite one morning.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive rooms. Spotlessly clean. Brilliant breakfast. Great location. Use of a pool next door. I will be back!
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Rooms were clean and towels changed daily. Breaksfast was very good but rooms could do wh an update
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Basic and dated but good value for money rooms were clen
Stayed 3 nights in Sep 2019

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff clean and good location plus great breakfast
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
It had old world charm and the bed was comfortable so able to get a good night’s sleep. The pillows though were a bit lumpy. The room was serviced each day with fresh towels and was clean. It was old and the carpet and curtains are quite worn. As we spent our time out in Jersey It was more important that the the room was clean, bed comfortable and the cost reasonable, which it was.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Hotel clean, breakfast good. Staff and Button lovely. Could do with freshening up with decorations and carpets in particular
Stayed 5 nights in Sep 2019

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Nick

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is desperately in need of a complete facelift. I was shocked to see parts of the ceiling on the corridor with a leak and water damage. The room was from the 1980’s, the bathroom tatty and only 4 channels on the TV. This hotel has seen no investment for 30 years! The staff on the other hand were helpful and the room was as clean as it could be for it’s obvious age.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positioning of property closeness to sea and walking distance into town.
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Aug 2019

8/10 Good

Gerald

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2019

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service
Very good staff but hotel is in need of refurbishment particularly bedrooms and en suite It is very clean
Stayed 3 nights in Aug 2019