6/10 Satisfaisant
Charles H.
30 janv. 2025
Les points forts : Propreté
A nice break from the cold weather
We wanted to visit Saint John and found the listing online. The apartment seemed appropriate for our needs and the rate advertised was acceptable. Immediately upon going to the next step in the booking process, roughly 75% was added to the base rate for taxes and fees for a three day stay. To that, trip insurance and damage waiver fees were added.While enroute to Saint Thomas, we attempted to obtain information from the host relative to arriving at and checking in for our stay. After numerous attempts to obtain the details and unkept promises that they were coming right away, we finally received it while standing in the baggage claim area in the Saint Thomas airport. Much of the information came in the form of long and complicated URL codes that were sent in text form and not as usable links. The VRBO app does not support copy and paste on my iPhone and the host’s representatives refused to send the links to me in an email so I would be able to paste them into a browser to enable access to the information.Once we arrived at our destination, we were NOT able to enter the apartment unit using the code we were provided, necessitating several more exchanges with the host’s representatives. This resulted in receipt of a different code that did give us access to the apartment.We found the apartment to be clean, tastefully furnished and decorated. We do feel that the air conditioning unit is woefully undersized to cool the space comfortably;especially after the unit is o
Charles H.
Séjour de 3 nuits en janvier 2025