10/10 Excellent
Deepak
Voyage en famille
18 sept. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Title- Outstanding Service from the Hotel Staff and beautiful Resort
I had an amazing stay at Royalton Antigua and the staff played a huge role in making my experience exceptional. From the moment I checked in, the hospitality and professionalism of the team stood out.
The front desk staff were incredibly friendly and efficient, making the check-in process smooth and welcoming. They were always ready to assist with any questions or requests, whether it was about local recommendations or room preferences.
Housekeeping did an excellent job of maintaining the room impeccably clean and comfortable. Every detail was taken care of, and it was clear that they take great pride in their work.
Special mention goes to the names below for going above and beyond to ensure we had everything we needed. Their kindness and attentiveness truly made a difference.
To mention their names, Everley, House keeper Athencia, Butlers Atara Joshua Khem Benta
German – Manager
Alejandro Lamadrid– Regional Manager
All of them above made our vacation truly amazing and an unforgettable experience.
Overall, the staff’s dedication to providing top-notch service made my stay at Royalton Antigua one to remember. I highly recommend this hotel for anyone looking for exceptional customer care and a comfortable, welcoming experience.
Deepak
Séjour de 4 nuits en septembre 2024