8/10 Good
Varadha
12 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, bed and bathroom. There was some dust on the headboard but otherwise room was cleaned well each day. Breakfast was great with lots and lots of choice. I ordered a dessert on my last evening which sadly was not well made (pannacotta had been in fridge too long and was solid). Disappointed but I sent it back and got another dessert which was ok but not great (poached pears) and got a hot chocolate on the house. (Best dessert was lemon fondant!). Service is very good and all staff were extremely attentive and helpful. Indoor pool was not very deep but pleasant otherwise, sauna was good. Outdoor seating area is lovely and lots of indoor seating space. Hotel is right opposite Bay shopping complex which was really convenient.
I did enjoy my stay but think perhaps dessert menu needs reviewing. I gather this is classed as a 5 star hotel, I would've expected a higher quality of desserts given the rating and price of hotel.
Varadha
Stayed 4 nights in Jan 2025