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Best Western Plus St. Louis West-Westport

2.5 star property

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Photo gallery for Best Western Plus St. Louis West-Westport

Lobby
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby
Seasonal outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly

Explore the area

Map
12220 Dorsett Rd, Maryland Heights, MO, 63043
  • Westport Plaza
    ‪18 min walk‬
  • SSM Health Rehabilitation Hospital
    ‪6 min drive‬
  • Hollywood Casino Amphitheatre
    ‪6 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
3.6 out of 5, Good, (1001)
The price is CHF 83
for 1 room
includes taxes & fees
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About this property

Best Western Plus St. Louis West-Westport

Hotel with free breakfast, near Westport Plaza
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Plus St. Louis West-Westport offers 125 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The free breakfast at Best Western Plus St. Louis West-Westport gets high marks from our customers. During your stay, you'll be within walking distance of Westport Plaza. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Westport Plaza and 6 minutes from Hollywood Casino Amphitheatre
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus St. Louis West-Westport offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Best Western Plus St. Louis West-Westport also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Maryland Heights hotel is smoke free.

Guests are served a free full breakfast daily. The hotel hosts a free manager's reception on selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 October to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in April and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Drury Inn Westport
Drury Westport
Drury Inn Westport Maryland Heights
Drury Westport Maryland Heights
Drury Inn & Suites Westport-St. Louis Hotel Maryland Heights
Drury Inn Maryland Heights
Drury Inn And Suites Westport-St. Louis
Drury Maryland Heights
Drury Inn Suites Westport
Plus St Louis West Westport
Best Western Plus St. Louis West-Westport Hotel
SureStay Plus Hotel by Best Western St. Louis Westport
Best Western Plus St. Louis West-Westport Maryland Heights
Best Western Plus St. Louis West-Westport Hotel Maryland Heights

Best Western Plus St. Louis West-Westport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 485 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 127 out of 1002 reviews
Rating 4 - Poor. 82 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Timothy

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

En

Liked: Amenities
It is good!
Stayed 2 nights in Nov 2024

8/10 Good

Winsome

Stayed 1 night in Oct 2024

8/10 Good

Varsha Reddy

Stayed 1 night in Oct 2024

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
Needs work
3 night stay. 1st room the tv didnt work. 2nd room the deadbolt got stuck so the door would not close.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out
Stayed 3 nights in Oct 2024

8/10 Good

C L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property charged a deposit which I was not aware was going to be charged. So far it has not been refunded.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Jun 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful property. Courteous and polite staff!!
Stayed 1 night in Oct 2024

6/10 Okay

Craig

Liked: Cleanliness
TV did not work, and the bathroom smelled like sewer gas.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Floor was sticky, back of desk chair had dirty stain, room cleaning not done though specifically asked, card keys canceled after first night.
Stayed 2 nights in Oct 2024

4/10 Poor

Steve

Travelled with partner
Liked: Cleanliness
Tv not functioning and a/c not functioning properly
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep coming back.
Easy check in. Breakfast had a variety. Have stayed here multiple times.
Stayed 1 night in Oct 2024

10/10 Excellent

DaVona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Denise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Checking in took quite a while. I was told I was accidentally refunded a $50 charge and was asked to look up my credit card from my phone to see if I could see the refund. I was actually charged an additional $50, but was told it wouldn't go through and that I could stop by the front desk the following day to be sure. I did just that and was reassured I was not overcharged. I ended up being overcharged and had to call corporate to get a refund - just took extra time out of my day, sort of a nuisance. I also tried calling the hotel directly after the charge actually went through and I could not reach the hotel desk. Our room smelled like urine. If we kept the bathroom door closed, it wasn't too bad. But being inside the bathroom was almost unbearable. The floor was dirty. The door deadbolt would not work. The TV was not easy to use and we struggled finding the guide. Several channels came up as not available. The gym was decent but there were no antiseptic wipes or cleaners to clean the equipment with. The breakfast was okay and there was free filtered water. We were only staying overnight to be close to a nearby facility the next morning, otherwise I would have asked to move rooms. I debated between this and another hotel. I went with this one just because it was cheaper. I would have paid more for a cleaner and less messy experience for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Lakeisha

Liked: Amenities
GOOD STAY
Stayed 1 night in Oct 2024

10/10 Excellent

Lakeisha

Liked: Amenities
GREAT STAY
Stayed 1 night in Oct 2024

4/10 Poor

Sam

Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed. We used to stay there every concert trip. But new ownership, not to great anymore. We had stayed 2 times after new ownership and it was just horrible for us. We never had any trouble with getting a clean room before new ownership. So we did give it a shot. But it just didn’t work out for us.
Stayed 1 night in Sep 2024

6/10 Okay

Shelia

Business traveller
Disliked: Amenities
Fine for a one-night stay. Neither the best or worse motel I've used. Price was fair. But felt like a "inexpensive attempt" to make it better.
Stayed 1 night in Oct 2024

8/10 Good

Adam

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

MARCOS AURELIO

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth it
Check-in took forever for no reason, bedroom wasn’t clean and breakfast was horrible.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emma

Stayed 1 night in Sep 2024

2/10 Terrible

JANNA

Disliked: Cleanliness, property conditions & facilities
The suite was filthy, horrible smells, stains on the furniture and trash. The curtain was broke. Won’t stay there again. The attendant was understanding and helpful and reversed the charges.
Stayed 1 night in Oct 2024

4/10 Poor

marcela

Stayed 1 night in Sep 2024