Impressed with the front desk staff as they were very kind and helpful as old people they helped until room and take care of our stay whole 2 days, room was great and bed was down and comfortable, overall nice stay will come back here if we are in town.
Pros: Room key card was required to enter the building at the exit door I used and from stairwells / Denny's is located right next door and I received good food & service there. Receptionists were friendly.
Cons: Ice bucket was missing (only plastic liner remained and it leaked) / Only ice maker available was in the lobby / Remote was missing (I got a spare from the front desk) / the 2 chairs in the room were cheap and didn't match / I believe the base of the toilet was leaking and there was a gross stain under the tank / No shelves on the shower wall and no shampoo-conditioner was provided / Argument in the parking lot and heavy traffic noise was clearly heard on the 3rd floor and I believe there was a guy smoking a crack pipe by a box truck (but I suppose the hotel can't be blamed for that one) / The light switch located next to the door isn't hooked up to anything. The only lights are the wall sconces that have an individual switch located under the lamp. Lights should be able to be switched-on the minute you go in the door. / I'm not a fan of vinyl flooring in hotel rooms. It feels weird to go barefoot and feet feel dirty afterwards. / Pool was closed and seemed in bad condition.
Terrible hotel. Wouldnât give me a late check out every though the toilet was loud enough to keep me up and the phone didnât work so I couldnât call them. And when I did no help.
Water pressure was good and very hot, room condition was good, bed mattress was little high but very nice and comfort and to sleep, staff was very friendly.
Convenient location. Very clean room and amazing customer service! The 3 people who worked front desk and luggage service were top-notch Would definitely stay here again!