Dear VRBO,
We have booked several vacations with you, and have always been pleased, submitted excellent positive reviews, etc.
With this reservation / trip we completed last week, I need to say shame on VRBO and the Property Host for over exaggerating and misrepresenting the property.
The view was great, but the rest of the descriptions are total lies.
1. Black Mold is in all bathrooms, bedding, sofas, and king mattress. The king mattress was totally non sleep able. Big hole in center of 15-year-old mattress (not new like stated). Linens are worn and filthy. We tried to sleep on sleeper sofas, but black mold. We purchased inflatable queen mattresses and linens at local store.
2. All fixtures and lights are filthy, mold, smell. Fans mold, floors filthy, tiles cracked tile molding falling off walls, all items in kitchen are chipped broken, etc. Coffee (Keurig) machine do not work. No grill available as promised.
3. One toilet was only operating for visit.
4. Stairs going upstairs are falling off the wall, you have to skip two stairs, or you risk falling when stairs fall away.
5. THIS IS NOT A RENOVATED UNIT AT ALL. I DO NOT THINK ANY WORK HAS BEEN DONE FOR OVER 15 YEARS! HOLES ON THE WALLS, CRACKED FLOORS, FILTH EVERYWHERE.
6. We left five days into our ten-day visit; we started getting sick from the condo.
7. Host no replies. Local contact replied, said property is very tired, nothing they can do, owner has not been to property in years.