Guests and Staff there are friendly and good, however there are rooms of improvement.
1st Hygiene and cleanness, the toilets and bathroom here is not clean, paper towel everywhere even stuck the toilet and cannot flush. My room is ok but my friend's room is smelly and dim and the bed is very old and soft.
2nd Facilities, the water supply is not good, sometime even stop water during shower. The stoves are sometime dose not work well or even unusable. Some ceilings are collapsed, some hangs and tissues holder or doors are broken in the bathroom. The lift is tricky and risky.
3rd Environment, sometimes someone play the music very loud in the mid-night , it is very hard to get sleep. Some places is in dim and old. However some wall are painted creatively.
4th Communication, the staff are friendly but somehow I think the hotel should create a system to notice guests that the passwords of front door is changed instead of let us waiting outside and need us to call them to ask for the new passwords or told be other guests. Also the reception is not 24 hours active so it is very difficult to find someone help or check in and they need us to call them when we need something or want to check-in, this is too bad, and how if the guest has not have a phone card yet ?
As a hotels nearby airport should be more delicate and costumer focus.