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Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

3.5 star property

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Photo gallery for Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

Lobby
Property amenity
Outdoor wedding area
Suite, 1 Double Bed, Non Smoking | Living area | Flat-screen TV
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Bar

Explore the area

Map
636 Yarm Road, Eaglescliffe, Stockton-on-Tees, England, TS16 0DH
  • University Hospital of North Tees
    ‪9 min drive‬
  • Teesside University
    ‪11 min drive‬
  • Riverside Stadium
    ‪13 min drive‬
  • Durham (MME-Teesside Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Property amenity

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Junior Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Property amenity

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

Suburban hotel with fitness centre and sauna
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site. Housekeeping is available on request.
Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW offers 55 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW. During your stay, you'll be within walking distance of Butterfly World. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine while dining at The Birdcage
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Preston Park and a few minutes from Butterfly World
As a guest of Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Stockton-on-Tees hotel.

For a fee, guests can enjoy a full breakfast daily.
The Birdcage – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: GBP 9 to 11 for adults and GBP 9 to 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Birdcage

Things to do

  • Bicycle rentals
  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Fitness facilities
  • Laundry facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.00 to 11.00 for adults and GBP 9.00 to 11.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Parkmore Hotel Leisure Club Stockton-on-tees
Best Western Parkmore Hotel Leisure Club
Best Western Parkmore Leisure Club Stockton-on-tees
Best Western Parkmore Hotel Leisure Club Stockton-on-Tees
Best Western Parkmore Hotel Leisure Club
Best Western Parkmore Leisure Club Stockton-on-Tees
Best Western Parkmore Leisure Club
Hotel Best Western Parkmore Hotel & Leisure Club
Best Western Parkmore Hotel & Leisure Club Stockton-on-Tees
Best Western PARKMORE HOTEL
Best Parkmore Leisure Club
Best Western Parkmore Hotel Leisure Club
Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW Hotel

Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 122 out of 399 reviews
Rating 8 - Good. 141 out of 399 reviews
Rating 6 - Okay. 78 out of 399 reviews
Rating 4 - Poor. 42 out of 399 reviews
Rating 2 - Terrible. 16 out of 399 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

clive

Travelled with family
Disliked: Room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Tracy

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Noisy Rooms

The building is lovely and rooms as clean and reasonably comfortable. But I had to switch rooms after being woken by the noise from the next room. The couple in the next room weren’t being particularly noisy, but the walls were so thin that I could hear every word of their conversation. Having to repack and switch rooms after already having been asleep is far from ideal. It also took half an hour to be taken to my new room. Pillows are also like sleeping on concrete.
Stayed 1 night in Feb 2025

6/10 Okay

C J

Stayed 1 night in Dec 2024

6/10 Okay

Wayne

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Well located but rooms below expectation

The hotel is well located for restaurants in Yarm and Eaglescliffe train station. Other than that the hotel is very basic, the rooms we stayed in were grey, bland and depressing. The basin seemed to have the hot and cold plumbed in the wrong way round and the toilet roll holder kept falling off the wall. The window was half frosted presumably because the view out was on to other buildings. I kept the blind closed. After I checked in and saw the room I tried to reduce the number of days we were staying there however was unable to do so without a hefty fee. Overall, not what I expected and I wont be staying again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lydia

Stayed 3 nights in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Martin

Stayed 3 nights in Dec 2024

10/10 Excellent

Iain

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great value stay ! Staff were super as was the cooked breakfast . That was top notch
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Efficient, helpful and friendly staff from check in to check out. Refurbished bathroom spoilt by damage to panel at side of bath and bottom of bathroom door and bottom of cup(?) stain on wood at side of basin. Room comfortable, clean and quiet.
Stayed 1 night in Dec 2024

2/10 Terrible

Craig

Stayed 2 nights in Nov 2024

8/10 Good

Thomas

Stayed 1 night in Nov 2024

6/10 Okay

Mark

Stayed 1 night in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Comfortable hotel with good spa ( if a bit tired). Easy location for trains, economic
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a few times from the management Janes , Xavier, and awsesom housekeeping maids like Michel , wonderful people
Stayed 4 nights in Nov 2024

6/10 Okay

Neil

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

lindsay

Stayed 1 night in Oct 2024

2/10 Terrible

simon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luckily only one night

Staff at check in are welcoming but the room was cold damp and uncomfortable,
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss.

Cold tap in the bathroom didn't work, hairdryer didn't work, the colleague who was travelling with me couldn't turn down the heat in her room so it was a furnace. She was told by reception that they would let maintenance know but it would be 3-4 days before they would be able to look at it - we were only staying 1 night. To top it off, I had a pasta dish in the restaurant for dinner which gave me food poisoning. Hotels in this area are expensive which is why we stayed here - next time I'd spend the money and stay at a Premier Inn.
Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grandchildren loved the swimming pool
Stayed 1 night in Oct 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rommel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, great leisure facilities, good breakfast. We had dinner which is good for the price. Comfortable beds. We will come back again.
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Neil

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Started by issuing us with the wrong room (not enough beds) then no towels. Everything appeared very dated and in need of some TLC. The bathroom extractor wasn’t working so there was water running down the walls after a shower (probably why the door and frame were delaminating). The pool had dirty tiles around the outside walls and many of the ceilings around the place were sagging and split. The evening staff were very slow with everything and had to go find them to be served a drink. Unfortunately - we also woke up in the night to hear scurrying in to roof! The young lady on reception appeared mortified when I told her to be fair. That said - the breakfast was very good! The place has potential to be very nice, but unfortunately not whilst we were there.
Stayed 1 night in Sep 2024