Took 25 min after arriving at 3:10. This , with two agents at the front desk. Expressly did not want first floor due to allergies and asthma. I know this was where dog rooms were at one time. Still, after mentioning again, we were given first floor. Not only could I smell remnants of dog, but also very strong smoking odour, even though I’m sure no smoking was a rule from years ago. I guess Killz paint does not work all the time. Rugs were old, dimly lit hallways and dirty paint on walls. The bathroom was not fully clean for mould, old soap etc. very hesitant close bathroom door handles (very oily, greasy, grundgy. We have travelled worldly, but this comes close to bottom of list. I know we were at a mid range hotel, but still less than I expected. Sorry, to be harsh an critical, but you wanted my opinion. Location however, was good for Stratford Festival theather.
Thank you Bill