The Parlour Inn Ascend Hotel Collection

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Parlour Inn Ascend Hotel Collection

Breakfast and dinner served
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Exterior
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
101 Wellington St, Stratford, ON, N5A2L4
  • Avon Theater Theatre Albert
    2 min walk
  • Avon Theatre
    3 min walk
  • Stratford City Hall
    3 min walk
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    50 min drive

Room options

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

The Parlour Inn Ascend Hotel Collection

Hotel in Stratford with health club and 24-hour front desk
This smoke-free hotel features a restaurant, a health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
The Parlour Inn Ascend Hotel Collection offers 28 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the helpful staff at The Parlour Inn Ascend Hotel Collection. During your stay, you're just a quick walk from Avon Theater Theatre Albert. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Avon Theater Theatre Albert and 3 minutes on foot from Avon Theatre
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. The business-friendly The Parlour Inn Ascend Hotel Collection also features a health club, coffee/tea in common area, and concierge services. Self parking is free.

This 3.5-star Stratford hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Parlour Steakhouse – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Parlour Steakhouse

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Wet bar

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 25 per person
  • Pet fee: CAD 35.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Parlour Inn Stratford
Parlour Inn
Parlour Stratford
Best Western Plus The Parlour Historic Hotel Stratford
The Parlour Inn Stratford, Ontario
The Parlour Inn
The Parlour Ascend Collection
The Parlour Inn Ascend Hotel Collection Hotel
The Parlour Inn Ascend Hotel Collection Stratford
The Parlour Inn Ascend Hotel Collection Hotel Stratford

The Parlour Inn Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 360 out of 541 reviews" "
Rating 8 - Good. 127 out of 541 reviews" "
Rating 6 - Okay. 34 out of 541 reviews" "
Rating 4 - Poor. 13 out of 541 reviews" "
Rating 2 - Terrible. 7 out of 541 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little inn! Looking forward to staying here again! Rooms aren't very big, but are clean and wonderfully decorated. I think "Charming" sums it up/ Loved that it has the wonderful restaurant attached to it. Restaurant service was a little pokey; that's my only complaint. Shuttle service to the theater was an awesome bonus! Loved it!
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth, Farmington Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed and maintained rooms, especially for an older building. Restaurant is exceptional for dinner. Staff very helpful and friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very nice. Rooms were spacious with comfortable beds. Hotel was quiet. Also close to restaurants and the theatre.
Stayed 2 nights in Aug 2024

8/10 Good

Carolie

Travelled with partner
Liked: Cleanliness, staff & service
Slight smell in the hallway and PRN in the room The bath floors could have been cleaner then were founded on our arrival to our room. Other then the above enjoyable stay.
Stayed 1 night in Aug 2024

8/10 Good

Joseph, Oakville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room with multiple windows, two tvs and comfortable furniture/bed
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet, quaint hotel close to theatres
Quaint hotel within walking distance to the theatres. The front desk staff was friendly and helpful. Room was clean and comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Lovely hotel in a great location. Shuttle to Stratford theatres was an added bonus.
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Great location and terrific hotel.
Wonderful place to stay for a theatre weekend. Great bar and restaurant. Food was terrific. Perfect location. Even a theatre shuttle for the festival theatre so no parking concerns! Caleb and Sheri at from desk were amazing. Comfortable room. Very clean. The rose at night was a lively touch considering it was our 40th anniversary.
Stayed 3 nights in Aug 2024

8/10 Good

stephen, toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well-located near the city centre and the Festival properties. The staff was very attentive and the accomodation was suitable despite the fact that the hotel is housed in an older renovated facility and consequently our room had has a slightly musty odour.
Stayed 1 night in Aug 2024

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in an historic building, the hotel has worked hard to make the building accessible. Door operators, ramped entrances and an elevator help to make the hotel and its restaurant accessible. Narrow door openings for most rooms are not practical for wheelchair users, but inducing with other forms of mobility aids will be able to manage. The staff was willing to provide a shower bench for me which whacked me you have a shower in the small shower stall. A wheelchair height desk in reception would improve accessibility. There is one room that is wheelchair accessible: it would be great if the hotel would add more. Staff was professional and accommodating.
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Stayed 1 night in Jul 2024

8/10 Good

Amy, Waterloo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, historic inn with modern amenities and a cozy 'flavor'. This is a wonderful place to stay for anyone who'd like to escape the corporate feel of so many hotels and inns while paying a fairly reasonable price. The hotel restaurant is quite nice and all staff are helpful and resourceful. Easy walk to shops and the theatre.
Stayed 1 night in Jul 2024

10/10 Excellent

Linea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My mother and I stayed a night during the Stratford festival. Was a very short walk to the Avon theater and numerous dining options. The hotel is really pretty and staff were very friendly. I would definitely stay here again if I was in Stratford for the night.
Stayed 1 night in May 2024

6/10 Okay

sarah

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

2/10 Terrible

James

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Historic charm that needs updating
Lovely that this property has some historic relevance, but it also feels like it hasn’t been updated since it was first built. The location is terrific, but the property itself needs an overhaul. I was booked for a 2-night stay and moved to another hotel after the first night because I slept so poorly in the lumpy bed with the air conditioner blowing right by me. The restaurant is mediocre at best. I would not return.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jost

Liked: Cleanliness, staff & service, property conditions & facilities
Flawless from check-in to check-out, great staff , property and food! We’ll be back for sure for our next theatre outing.
Stayed 1 night in Jul 2024

10/10 Excellent

Amy, Waterloo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay on all counts
Stayed 1 night in Jul 2024

8/10 Good

John W

Liked: Cleanliness, staff & service
Caleb was welcoming when we checked in. There was a strange smell on entering the room. The bed has seen better days. One bath towel was frayed and i showed a photo to Caleb. Happy with parking, though, because it is always an issue in the city. Otherwise, we were pleased to have book this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very comfortable room
Stayed 1 night in Jul 2024

10/10 Excellent

Helene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem !!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel in excellent condition! Quiet room, very comfortable bed, nice bath with jets or good shower. Helpful, friendly staff. Excellent and reasonably priced restaurant for breakfast or dinner. Kind to our grandkids. Even have vending machine in basement for those late night snacks. Easy walking to our theater. Free parking in lot adjoining. Will come back! ( this was our second time).
Stayed 1 night in Jul 2024

10/10 Excellent

marjorie

Travelled with group
Liked: Property conditions & facilities
Comfortable in all respects. Free parking and shuttle service to the theatres were a real bonus. Best in-room coffee I’ve ever had.
Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the convenient location to downtown, cleanliness, and ease of administration. The room was too small for a king size bed and the hot water was way too hot.
Stayed 2 nights in Jul 2024