8/10 Bien
Deborah
Voyage en famille
21 févr. 2025
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mother Daughter Getaway!
My daughter and I stayed here for a President Day mini two night getaway! While the hotel is beautiful and clean the hotel was so crowded. We booked this hotel as we were planing on doing a day spa trip to Kalahari Spa and shopping in the area. We also wanted to use the pool and jacuzzi! Except each time we tried to use the pool late at night there were unruly kids in the jacuzzi and pool area screaming! Parents sitting on cell phones not even paying attention to their own kids. The pool was so cloudy the first night and smelt like pee and mud. The second night more screaming kids but a little cleaner pool and finally pool towels to use. The breakfast was so scarce which really surprised me for a Hampton Inn. Not enough food option and the eggs were fake and my daughter found a paper wrapper on her eggs. While the beds were super comfortable and the rooms were spotless and updated, the pillows were terrible and went completely flat when trying to sleep on them. The biggest plus was the lady at the night time shift who helped us in need of a tampon so that we did not need to run out to the store at night. She was very pleasant too. The location of hotel was ideal which is right off the highway and around a lot of stores and restaurants. Please do eat at Texas Road House which was a 5 min drive up the road! Excellent food and service! The exercise room was fantastic but was located at the end of hall which was weird instead of by pool. Jacuzzi was huge and very nice.
Deborah
Séjour de 2 nuits en février 2025