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Hotel de Su Merced

3.5 star property

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Photo gallery for Hotel de Su Merced

Exterior detail
Front of property
Deluxe Triple Room, 1 Bedroom, Private Bathroom | Courtyard view
Restaurant
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Laundry
  • Room service
  • Housekeeping
  • Breakfast included
  • Free WiFi
  • Restaurant

Explore the area

Map
Calle Azurduy Nº 30, Sucre

Room options

View all photos for Deluxe Quadruple Room, 1 Bedroom, Private Bathroom, Courtyard View

Deluxe Quadruple Room, 1 Bedroom, Private Bathroom, Courtyard View | Mountain view

Deluxe Quadruple Room, 1 Bedroom, Private Bathroom, Courtyard View

  • 40 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Private Bathroom

Junior Suite, 1 Bedroom, Private Bathroom | City view

Junior Suite, 1 Bedroom, Private Bathroom

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room, 1 Bedroom, Private Bathroom

Deluxe Triple Room, 1 Bedroom, Private Bathroom | Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Triple Room, 1 Bedroom, Private Bathroom

  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room, 1 Bedroom, Private Bathroom

Deluxe Double Room, 1 Bedroom, Private Bathroom | Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Double Room, 1 Bedroom, Private Bathroom

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Bedroom, Private Bathroom

Standard Single Room, 1 Bedroom, Private Bathroom | Egyptian cotton sheets, premium bedding, in-room safe

Standard Single Room, 1 Bedroom, Private Bathroom

  • 23.0 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Private Bathroom

Deluxe Twin Room, 1 Bedroom, Private Bathroom | Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Twin Room, 1 Bedroom, Private Bathroom

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel de Su Merced

Colonial hotel with free breakfast and rooftop terrace
Along with a restaurant, this smoke-free hotel has a rooftop terrace and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a conference centre, a business centre and conference space.
Hotel de Su Merced offers 23 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Sucre hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at Hotel de Su Merced, you're just a quick walk from Templo Nuestra Señora de la Merced. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Templo Nuestra Señora de la Merced and Church of San Felipe Neri
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 75 square feet (7 square metres) and includes a conference centre. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Hotel de Su Merced.

This 3.5-star Sucre hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel de Su Merced has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (75 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel de Su Merced

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BOB 100 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 192934022
This property accepts major credit cards and cash
The front desk at this property is open daily from 9:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel de Su Merced.

Property is also known as

de Su Merced
Hotel de Su Merced
Hotel Su Merced
Hotel Su Merced Sucre
Su Merced Hotel
Su Merced Sucre
Hotel de Su Merced Hotel
Hotel de Su Merced Sucre
Hotel de Su Merced Hotel Sucre

Hotel de Su Merced Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 123 out of 167 reviews
Rating 8 - Good. 31 out of 167 reviews
Rating 6 - Okay. 7 out of 167 reviews
Rating 4 - Poor. 3 out of 167 reviews
Rating 2 - Terrible. 3 out of 167 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

DANELIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!, walking distance of everything, clean, staff very friendly, good breakfast, highly recommend.
Stayed 3 nights in Sep 2023

10/10 Excellent

Courtenay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This 300 year old building was absolutely lovely. There is a great view of the city on the rooftop. Lots of great seating areas on the property. The rooms were very big, we were four and had plenty of space. Would highly recommend staying here.
Stayed 1 night in Jun 2023

10/10 Excellent

Elton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central location. Helpful and friendly staff. Hot water in the morning. Great breakfast.
Stayed 3 nights in May 2023

10/10 Excellent

Tomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT
Excellent service. Front desk staff are so kind. Hotel in great condition.
Stayed 2 nights in Oct 2022

10/10 Excellent

Jorge, San Mateo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long bus ride, arriving at Hotel Su Merced was everything I needed. The staff is super attentive, kind and always looking out for you. We checked out at 11am and left our bags at the hotel until 5pm no questions asked. The hotel did our laundry for a great price and the clothes were ready the same day! I'd definitely stay here again!
Stayed 1 night in Mar 2022

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2022

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Hotel in Sucre to stay at!!!!
The hotel was absolutely perfect!!!!!! The location couldn’t have been better & more suitably located. The place looked amazing! The courtyard, outdoor space & roof Terrance just so calm, serene & pretty. The continental breakfast was ample & housed in a beautiful old banqueting hall & my room was just truly immense! The staff kindly gave me a truly stunning suite in the top floor with a super comfy bed, bath & views across the city to die for!! I really can’t recommend the hotel more highly which was priced very reasonably for what you get and Raoul, the hotel manager just sooo unbelievably friendly & helpful! This hotel IS the perfect and only place I would want to stay at again.
Stayed 2 nights in Feb 2022

8/10 Good

Gonzalo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Pavol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suckre, capital of Bolivia
Very nice people at the reception, they speak English, Nice hotel in a quiet zone but not far away from the main square, only two blocks. Nice big room, only what I do not like personaly is the old furniture but some people like it. I always like everything new.
Stayed 2 nights in Dec 2019

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful hotel
Lovely hacienda with good facilities - outdoor terrace and comfortable lounge. Very calm and quiet.
Stayed 2 nights in Oct 2019

10/10 Excellent

Jessie, Colorado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well kept, courteous staff, great location Wi-Fi good
Stayed 1 night in Sep 2019

6/10 Okay

Eoin

Disliked: Staff & service, property conditions & facilities, room comfort
Just poor
Front desk staff not overly friendly, avoided eye contact 80% of the time we re-entered the hotel, decor was super dated and looked like it needed a good overdue clean! Double bed was a single size and rigid, 2 singles if you’re a couple is highly recommended. Breakfast was poor and full of desserts, and the noise from the adjacent school started from 8am
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

YJ, Atlanta GA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotel building is old but very well kept. A little noisy if room is facing street but you get great view from own balcony.
Stayed 1 night in Aug 2019

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, vfm, close to the centre.
The breakfast was great. Plenty of fruit, bread, rolls, cheese, meat etc, and eggs of your choice. The rooms were comfy, spacious and light but with one exception - don’t take the room next to the garage (dark and awkwardly shaped), ask for a room on the terrace - the view over the city is great.
Stayed 4 nights in Apr 2019

10/10 Excellent

Jeffry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful boutique hotel in a great location. Outstanding breakfast and service.
Stayed 2 nights in Mar 2019

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really
Stayed 4 nights in Feb 2019

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Excellent accommodations and excellent staff!! Every single receptionist, kitchen staff, housekeeping and every staff were superb. Unfortunately the only names I remember were Cider, Geisha and Siria but everyone was superb. Only planned on staying for 1 night but ended up staying for 5 nights. One of my favorite accommodations in the 44 countries I've visited!
Stayed 2 nights in Feb 2019

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent
Perfect hotel and perfect staff. Will definitely be back!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, so clean and staff were very friendly. One of us was sick and they were very attentive to our needs. Easy to arrange our onward journey with them as well. The hotel is very beautiful.
Stayed 1 night in Feb 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, great staff, great value
All in all I enjoyed staying at the Hotel de su Merced and recommend it. The staff was very friendly and helpful. The property and furnishings are a little old, but that is part of the hotel's charm. The breakfast was great. They clearly put a great deal of effort into it. I had no complaints and would stay there again. Very good value for money.
Stayed 1 night in Feb 2019

8/10 Good

BILJANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and beautiful patios / roof terrace
Very comfortable stay and staff very pleasant.
Stayed 7 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Rude staff, average hotel
This place was a joke. Didn't have our booking and blamed us (through translate as they speak no English). Gave us the wrong room as had overbooked. Room is noisy and smoke from smokers drifts in Windows that don't shut. They tried to say they gave us a double bed as advertised, it was only a single. Breakfast was fine and place was clean enough.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive hotel in a great location. Great buffet breakfast.
Stayed 4 nights in Dec 2018