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Twin Room, 2 Single Beds (New Sleep Easy Concept)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed (New Sleep Easy Concept)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, Multiple Beds (New Sleep Easy Concept)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at ibis Zurich City West. During your stay, you're just a quick walk from Technopark Business Center. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy local and international cuisine and garden views while dining at The Flave of Zürich
  • Buffet breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Just a 3-minute drive from Letzigrund Stadium and a few minutes from Swiss National Museum
  • Cats and dogs welcome for a fee (restrictions apply)

ibis Zurich City West ratings based on 47 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Zurich City West

Everyone (25) Couples (12) Family (3)
5 out of 5
da meine sofortige Stornierung der Buchung weder telefonisch noch per E-Mail Erfolg bei "ebookers schweiz" noch durch Ibis Hotel hatte ,verzichte ich auf den Aufenthalt in Zürich. Monate Juni und Juli wurden verwechselt !!! V. Larcher, Valbella

Posted by on 31 Jul 2024

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Comment from Hotel Management

7 Aug 2024 by Julia P., Deputy Manager

Liebe Verena-Frieda,Wir bedauern die Unannehmlichkeiten, die Ihnen entstanden sind. Zimmer müssen auf demselben Weg storniert werden, wie sie gebucht wurden. Das bedeutet, wenn die Buchung über einen Drittanbieter wie "ebookers Schweiz" erfolgt ist, muss auch die Stornierung über diesen Anbieter erfolgen. Leider haben wir als Hotel keinen Einfluss auf diesen Prozess.Wir hoffen, dass wir Sie ein anderes Mal im ibis Zürich City West willkommen heissen dürfen. Mit freundlichen Grüssen,Julia P., Deputy Manager

5 out of 5
Merci beaucoup super séjour. Check in rapide. Personel tres gentil. Nous sommes rester endormis nous avons eu 45min de retard pour le check out mais aucun problème personne nous a stresser. Proche du centre de la limat où nous avons pu nous baigner , tres accessible en tram depuis la gare . Mon fils et moi sommes ravis.

Posted by on 22 Jul 2024

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Comment from Hotel Management

30 Jul 2024 by Julia P., Deputy Manager

Merci beaucoup pour votre commentaire chaleureux! Nous sommes ravis que vous ayez passé un excellent séjour chez nous. C’est formidable d’entendre que le check-in s’est déroulé rapidement et que notre personnel vous a accueilli avec gentillesse. Nous comprenons qu’il peut être difficile de se réveiller à l’heure, et nous sommes heureux que cela n’ait pas perturbé votre départ.Nous espérons que vous avez bien profité de la proximité du centre de la Limmat et de la facilité d’accès en tram depuis la gare. C'est fantastique de savoir que vous et votre fils avez apprécié votre séjour. Au plaisir de vous accueillir à nouveau bientôt!

4 out of 5
lobby is the most pretty thing in this hotel. everything else average

Posted by on 2 Feb 2024

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Comment from Hotel Management

19 Jul 2024 by Julia P., Deputy Manager

Dear Dino,thank you very much for your amazing review! We are glad you enjoyed our lobby area.We hope to welcome you again, soon!Best regards,

5 out of 5
Alles ok

Posted by on 5 Nov 2023

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2 out of 5
Viel zu kleines Zimmer! Wir hatten eine dreckige Dusche mit fremden Haar in de Dusche! Für diesen Preis so ein kleines Zimmer unsauberes Zimmer und unpraktisch eingerichtet!…. NIE MEHR WIEDER!

Posted by on 10 Sep 2023

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2 out of 5
C’était lA

Posted by on 21 Apr 2023

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Comment from Hotel Management

24 Apr 2023 by Sonia

Dear Mrs. Beyina,thank you for taking the time to give us an feedback.We are thankful for being a part of your experience here in Zürich. However we are sorry to see that your stay wasn't going as expected.We hope to give us the chance for an improvement and that we get to welcome you again.Warm regards,Ibis Zurich City West Team

4 out of 5

Posted by on 1 Apr 2023

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Comment from Hotel Management

24 Apr 2023 by Sonia

Dear Mrs. Cheng,thank you for taking the time to write us.We were delighted to have you staying with us, therefore we are looking forward to see you again.Have a nice rest of the week.Sonia DumitrescuFront Office Supervisor

4 out of 5
Ok mais sans ame

Posted by on 1 Apr 2023

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Comment from Hotel Management

11 Jun 2024 by Julia P., Deputy Manager

Thank you for your feedback!

3 out of 5

Posted by on 2 Jan 2023

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2 out of 5
L'accueil n'etait pas agréable, trop d'attente et pas tres sympathique. Mais je pense que la faute revient au gerant car il manquait clairement de personnel.

Posted by on 1 Jan 2023

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Comment from Hotel Management

6 Jan 2023 by sonia

Chère Laurella,Nous vous remercions pour votre commentaire concernant votre précèdent séjour à l’IBIS Zürich City West et sommes sincèrement désolés d'apprendre que votre séjour a été une source de déception pour vous.Nous sommes vraiment désolés du fait que notre service à votre arrivée n'ait pas été à la hauteur de vos attentes. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours.Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.Avec nos meilleures salutations.Ibis Zurich City West Team

About the ibis Zurich City West

Location Schiffbaustrasse 11, Zürich, ZH 8005

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly ibis Zurich City West. Parking is available for a fee. You'll have access to the indoor pool at a partner property. A complete renovation of ibis Zurich City West was completed in February 2020. This 3-star Zürich hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 7 levels
  • Built in 2000
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Zürich Central Station (2.8 km / 1.7 mi)
  • Metro station: Technopark Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Zurich City West offers 155 air-conditioned accommodations with complimentary bottles of water and a hairdryer. This accommodation offers separate sitting areas. 22-inch flat-screen televisions come with satellite channels. Bathrooms include a shower. This Zürich hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekends from 6:30 AM and 11:00 AM.

The Flave of Zürich – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 220 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

There is a maximum of one baby cot/crib per room.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Annual carbon offsets
  • Humane animal treatment
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 for adults and from CHF 9.50 for children
  • Self-parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 30 (subject to availability)
  • Pool fee: CHF 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Hotel Zurich City West
  • ibis Zurich City West
  • Zurich City West ibis
  • ibis Zurich City West Zürich
  • Etap Zurich City West
  • Accor Zurich City West
  • Ibis Hotel zürich
  • ibis Zurich City West Hotel
  • ibis Zurich City West Zürich
  • ibis Zurich City West Hotel Zürich

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.