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Four Points by Sheraton Taicang

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Taicang

View from property
Indoor pool
Premium bedding, down duvets, minibar, in-room safe
Lounge
42-inch LCD TV with satellite channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
No 288 Shanghai East Road, Taicang, Suzhou, Jiangsu, 215400
  • Wanda Plaza
    6 min walk
  • Nanyuan Park
    4 min drive
  • Haitian Temple
    5 min drive
  • Shanghai (SHA-Hongqiao Intl.)
    51 min drive

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Traditional Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Suite, 1 Bedroom

42-inch LCD TV with satellite channels, TV

Comfort Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Executive Level

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 Bedroom, Executive Level

  • 80 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 2 Single Beds

Traditional Room, 2 Single Beds | Premium bedding, down duvets, minibar, in-room safe

Traditional Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Taicang City Centre, an IHG Hotel
Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (35)
The price is CHF 55
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn Taicang City Centre, an IHG Hotel

About this property

Four Points by Sheraton Taicang

Central hotel connected to a shopping centre in Suzhou with 2 restaurants
This hotel features 2 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Four Points by Sheraton Taicang offers 437 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and minibars. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and bidets.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Four Points by Sheraton Taicang, you're connected to a shopping centre and just a quick walk from Wanda Plaza. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 6 minutes on foot from Wanda Plaza and a 4-minute drive from Zhangpu Former Residence
  • Airport shuttle service available for a fee
As a guest of Four Points by Sheraton Taicang, you'll find an indoor pool, a sauna, a fitness centre, and complimentary bicycles. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. An arcade/games room, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Four Points by Sheraton Taicang. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Suzhou hotel.

For a fee, guests can enjoy a buffet breakfast daily.
Eatery – This restaurant serves breakfast, brunch, lunch and dinner.
Spice – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 120 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Eatery
  • Spice

Family friendly

  • Arcade/game room
  • Free cot
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Taicang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 120 per person
  • Airport shuttle fee: CNY 850 per vehicle (one way)
  • Rollaway bed fee: CNY 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Points Sheraton Hotel Taicang
Four Points Sheraton Taicang
Four Points Taicang
Sheraton Taicang
Four Points Sheraton Taicang Hotel

Four Points by Sheraton Taicang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 74 reviews" "
Rating 8 - Good. 27 out of 74 reviews" "
Rating 6 - Okay. 8 out of 74 reviews" "
Rating 4 - Poor. 3 out of 74 reviews" "
Rating 2 - Terrible. 0 out of 74 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very good clean, service and quiet.good location Easy going to anther please.l like the hotel.next time we Should be coming back this hotel.thanks .
Stayed 1 night in Oct 2019

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, relatively free of city traffic.....
Stayed 1 night in Jan 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities
The lack of air conditioning due to winter operating schedule left the room too warm to sleep comfortably.

8/10 Good

David, Dongguan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good

6/10 Okay

Naeun

10/10 Excellent

RICK, avon lake, ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 points
It was great & relaxing

10/10 Excellent

RAV, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for Taicang stay.
The hotel is centrally located with Wanda plaza next door and downtown Taicang 5 minutes away by taxi. Great location, excellent hotel.

10/10 Excellent

Nick, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean with a friendly saff.
Check in and check out was very quick and the staff spoke English. The room was spacious and very well equipped. Breakfast was very good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four Points? I thought Four Seasons!
Very good hotel. 5 stars. Nothing to complain. New shiny hotel. Excellent service.

8/10 Good

Taehwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 좋은호텔입니다
Stayed 2 nights in Aug 2024

10/10 Excellent

xiaolong

Stayed 1 night in Jul 2024

8/10 Good

kyeung min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

SANGYUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전부 만족! 석식은 꼭 추천
타이캉 쪽 숙소를 잡으실때 추천드립니다. 특히 조식과 석식을 포함한 패키지는 실용적이며 합리적입니다. 조식과 석식은 모두 뷔페로 구성되어져 있고 메뉴가 상이합니다. 석식은 맥주와 와인까지 제공되어 만족스러운 식사였습니다. 매일매일 청소를 해주며 물과 비품들을 채워주었습니다. 수영장은 이용하기에는 좋았으나 특별함은 없었고 체육관 또한 특별함이 없는 체육관이었습니다. 자전거를 빌려서 동네를 돌아다니기 좋았습니다. 다만 주변에 갈만한곳이 없어 완다프라자를 왕복하고 동네를 돌아다니는 것이 전부인게 아쉽습니다. 호텔에서 오른쪽으로 돌아가면 잭스 홈이라는 펍이 있는데 사장님이 아주 좋으신 분입니다. 맥주한잔하시려면 여기에서 드시길 추천합니다.
Stayed 9 nights in Sep 2023

8/10 Good

Yeonchun

Business traveller
Liked: Cleanliness, staff & service, room comfort
근접성, 직원 친절도 및 식사의 질이 우수합니다. 하지만 오래된 호텔이라 방 내부가 좀 낡은것이 아쉬운 점입니다. 하지만 전체적으로 만족합니다.
Stayed 9 nights in Sep 2023

10/10 Excellent

Tasi Wei

Stayed 14 nights in Jul 2023

10/10 Excellent

Yunping

Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Worst buffet I have ever been
Bad experience, especially the buffet is like a disaster, the worst buffet I have ever been.
Stayed 1 night in Apr 2023

8/10 Good

LI JUAN

Stayed 1 night in Dec 2022

10/10 Excellent

YU TE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋にバスタオルが無かった。
Stayed 1 night in Jan 2020

8/10 Good

Super　Jeter, 東京

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
かれこれ、６～７回ほど利用させて貰いましたが、毎回気持ち良く過ごさせて頂いております。今後も蘇州に行く際は、利用したいと思います。
Stayed 2 nights in Dec 2019